jesp77
1 Disember 2024
Honest review. Spent 12 nights at Riu Turquoise. Arrived at the hotel on the 3rd November 2024 before 9am, room wasn't ready until about 1.5 hours later, the man at reception wasn't really welcoming very robotic behaviour, not smile, no welcome drinks. Once we got the room we had to wait for 2 hours for our suitcases and kept ringing reception for check where were they as we wanted to get chenged after 12 hour flight from Gatwick.We got them in the end. We had the best view directly to the beach. Beautiful place but indeed windy. Every morning i was woken up at 5.30am by a noisy tractor collecting all the algae from the beach, riding till about 7 or 7.30am, bloody hell!!! It was clean, yes but I don't like to be woken up at 5.30am on my holiday! The wind is bearable, takes away the heat, and when you move towards Riu Palace brach or JW Marriott the wind recedes. Enough sun lounges and due to the wind we were not surrounded by crowds. The restaurants booking: we went to both, really good food and service. To book it, do it literally at midnight when the slots are released. Riu Palace has access to the bookings so this is the reason why so many people could not book it while there as Palace can access all facilities at Riu. My husband worked it out the way :-) Some people at the bar are just indifferent no smile while serving drinks, on Tiu website said a good selection of international spirits, No! Only when you have on the menu. So just over 6 or 7 to choose from local ones, me being not a drinking person, i chose non alcoholic drinks which were quite nice. Room: we had two twin beds which were keep moving even at the slightest move, I kept turning in bed and the bed was moving, two of the beds legs were wheels! Food: good selection. I have enjoyed the food, Variety of veg, meat ( I don't eat eat pork or lamb) not enough fruits, and the orange juice WASN'T FRESHLY squeezed only mixed with either squash or similar, and you could see the skin bits in it meaning they were extracting the juice including the skin, which wasn't nice. The restaurant staff was polite, some just robotic again. Entertainment: was good, Variety. Security present all day. No pushy people selling items on the beach. We got a driver from the hotel to take alis for trips. Check out: noone asked how was your holiday, did you enjoy the time. It was,: OK you have checked out, bye We wanted to upgrade to Palace but no spaces. If you want Le Morne go to Palace or Lux, we will definitely do that on our next trip. Overall good, just above average. The hotel was opened earlier this year, it didn't appear so.
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