Hotel berhampiran Hijinx Hotel Chadstone, Melbourne

Excellent hotel for family stay. Awesome service. Front desk executives are very polite and professional. Hotel staffs are are very kind. Restaurant food is good and the pool is just awesome. I will recommend this hotel for people travelling to Aus.

We were initially hesitant about booking this hotel (for 14th June, 2022) after reading some previous negative reviews all written at the same time ”4 months ago”. Also very similar wording and from what appears to be people of the same ethnicity. Coincidental? We were glad we decided to book as we were pleasantly surprised. Hotel reception was polite, friendly and helpful from the moment we rang to make the booking to the moment we were handed the keys at check in. It was a cold winter's night and we found the room cosy, clean, large and comfortable. The tariff was most reasonable and we felt we had value for money. Little additional touches were the breakfast pack, free bottled water and complimentary alcoholic beverage each were appreciated..

Booked a night away with friends thinking it would be a great weekend. We booked this accomodation as we thought the price was reasonable and the photos of rooms looked nice, so we booked for 5 people. However, there was not enough bedding for 5 people in the accomodation, not enough towels for 5 people, only 4. We tried to phone the accomodation after hours number but was unable to get through. The rooms were absolutely disgusting. Dirt/dust/other peoples hair on surfaces. Aircon/heater didn’t work and made noise. Heavy dust build up in aircons and air vents, obviously haven’t been cleaned for a while and notice other people have now said same in reviews. A few of us have respiratory irritation from the dust present in rooms. You would think in this day and times with Covid and the flu around they would be well cleaned. When we went to check out the receptionist didn’t seem really interested in my feedback and asked me to write down on a piece of paper the issues and that she would pass it onto management. I asked to be contacted when they have received my feedback but doubtful the receptionist would pass it on.

I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel. One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself. Great Wifi speed too as I was able to complete a little bit of work from Room no.1. My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about ”servant leadership”. A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles. THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :) I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.

Pleasantly surprised, nice modern, clean, comfortable rooms. Parking available as part of the shopping centre $35 per night expensive. Free parking more difficult to find.

Every thing is good as expected .Location perfect. Near many restaurants and shopping centre, library...etc. Good stop over site in weekends. Will come back for next visit.

A very nice motel to stay in. The room is very generous and clean, even with a double seater lounge and spa bath. There's everything you need in a motel room. Very quiet area. The ladies at reception with very polite and helpful. Highly recommended.

Lovely people were willing to go the extra mile to make our stay as nice as it could possibly be. The hotel was close to food and to business so it made life easy as transport wasn't required. Our room was very nice and had all the features required to relax after a hard day's work thank you.

I stay here regularly when in town because the location is great and the Accor group has a commitment to Covid-safe cleaning practices. On this stay, there were very high winds and I discovered this trip that the building has a unique wind-tunnelling issue. The hallways ”sing” with a high-pitched squeal through the vents. No worries, the rooms have fire doors and the minute the door to the room is shut, the sound is blocked out. In my case, the little mechanism at the bottom of the door didn't seal off, which meant the sound continued. The concierge changed my room immediately - brilliant! Only issue was that there are many fingermarks on door handle backplates, so I cleaned them all myself. Also, I was verbally harassed by a guest for choosing to wear a mask in the lift. Not at all the Sebel's fault; just a disappointing end to a lovely stay.