Pangsapuri Terbaik di Melbourne

The hotel is run by to most horrific people imaginable.. who have no vision for long term building of wealth. But the fish rots from the head down, so the owners set the tone with a toxic culture that marginalises already vulnerable people. They hotel takes money from an organisation that is supposed to be housing people after a building fire and other people whom are at risk of homelessness. But, the profile the Unison Housing clients and treat them terribly when they check in and impose conditions that are unrealistic, unjust and but those already vulnerable people in danger of eviction from the hotel because they are being subjected to rules no other guests has to follow. The hotel look down on the Unison Housing guests and think they are better than them and treat them as such. Where’s in reality the real criminals are the people running the hotel that will do anything for short term immediate money by not keeping up with maintenance and think that is how you create long term wealth. The washing machines need fixing and are crazy loud. They didn’t supply toilet paper but the smallest amount that would only last a few times going to the toilet. No crockery, cutlery, anything to cock with at all, no toaster because the kitchen power point is so high up it is unusable, so you have to use it on the lounge room floor and if you did use a toaster you could possibly burn the place down. What kind of people take a booking for vulnerable people who have been through an incredibly traumatic event like a fire, impose unreasonable conditions and impose eviction on them for having support people caring for them and then evict them because of this. If this is how you need to make money there is something deeply wrong with the individual. They also have a person tracking the movements of Unison housing guests by having staff sit at the entrance and write down their comings and goings which is incredibly triggering for a woman that had a rapist stalking them. Knowing that information Unison Housing directed the hotel to place someone who had been stalked into an apartment that had been broken into and complied with that request. I will never and could never understand how people could place a vulnerable person with all this trauma into a situation like that and be okey with themselves afterwards and think they are fabulous in their cheap ass shoes. Me the victim, me the vulnerable the at risk of homelessness had better shoes and they look down on me because I had been through a fire and were being housed by Unison Housing who didn’t do a job that was any better. I would never stay at this hotel or any of the other franchises when this is how they conduct themselves.

We enjoyed our stay at Arrow on Spencer. Great location with trams and railway station at our door, plus excellent Vietnamese restaurant close by. Our checkin was efficient and friendly. Our room 710 was spotlessly clean, newly renovated and spacious enough for 3 people for a short stay. We will definitely rebook Arriw because of location, and

The staff were lovely and helpful. The room, as well as being dated, hasn't been properly looked after or thoroughly cleaned in a very long time. When I picked up the face washer after I had hung it over the shower hose, it came off with black marks. On further inspection it was black mould, and the shower hose was still covered in it. I reported this to reception, and they were horrified and ensured that it was cleaned the next day. If that was the end of the signs of poor upkeep, then I would have presumed that it was accidental. But on further inspection it was clear that the upkeep on the room was systemically bad. There were two drawers missing from the small boy in the built-in wardrobe, the clothes rack in the built-in was also falling off, the shelf in the linen closet was covered in cockroach poo and a few dead cockroaches, there was dust so thick that it must have been there for at least a year, there were holes in the wall, parts of the carpet had all of the polyester removed, the silicone around the sink was half missing and mouldy, there were scrapes taking the paint and laminate off walls and the cabinets in the kitchen, places where big chunks of paint (and a layer of plasterboard) missing from the wall, the foot stool was either stained or had multiple bleach spots, clear stains on the carpet, scratches and marks on the paint that didn't look like they had even been wiped, and stains on the mirror. I was staying there on a long weekend, and I wasn't told that there wouldn't be any servicing of the room throughout my entire stay. I just wished I had known this before following the instructions on the bathroom wall that said to put soiled towels on the floor of the shower. Had I known, I wouldn't have put the mouldy face washer on the floor with the other towels. I'd read some other reviews that warned about noise, and I can confirm that the walls are paper thin. I was awoken at 5:30am by the conversation of the north American gentleman in the adjoining room. This was compounded by the pipe that is in the wardrobe, right next to the bed, and without any sound insulation. So I was woken every time the person in the room (or rooms?) above flushes the toilet during the night. I've loved staying in the Punthill apartments around the CBD over the years. They were a quality option at a reasonable price. And these experiences are why I doubted some other reviews that I had read online. I thought that people were overreacting and didn't take simple measures like wearing earplugs when sleeping. But I was proven wrong and I will be very hesitant to book in to any of the locations again.

We have stayed at the seasons botanic many times before. That many i cant remember how many times. We recently stayed in a 2 bedroom apartment for a boys footy trip for 2 nights. We thoroughly enjoyed our stay once again. The service was fantastic at check in and our room was ready when we arrived at midday. The hotel lobby hasnt been updated since our first stay in 2009 but it is very clean and comfortable. This probably adds to the nostalgia of our Melbourne trips and why we love staying here. The room is very clean and spacious with a large comfortable couch. The kitchen area is full of everything we needed including a dish washer. The bathroom is very clean albeit dated and out of everything in the hotel, probably requires updating the most. That said everything works fine and certainly didnt impact our stay. The hotel is in a great location with the shrine of remembrance literally across the road and is a breathtaking sight no matter how many times you see it. Walking distance to the MCG, art gallery and southbank/fed square. Only negatives are we required a trundle bed and was abit pricey but was very comfortable. Also sad to see the restaurant is no longer down stairs as was very convienient but once again, didnt deter us all. We had a very enjoyable stay once again and certainly stay again.

We booked the Milano Serviced Apartment but was put to another building round the corner. The unit assigned to us was a bit rundown and our first day was a bad experience. There was no hot water and it's winter time. We were a bit panicky and luckily Peter (the reception cum service staff) helped to resolve the issue. But again, each time before we shower, we have to let the tap run for awhile (about 5 to 10 minutes) before the hot water is available. There's a washing machine cum dryer but the dryer doesn't really work. Of the two rooms, only one room has a heater but luckily two of us are fine without the heater so it worked out. All in all, we still have a great time staying at the apartment.

Great hotel for first time visitor in Melbourne! Comes with kitchen, mini fridge, microwave, dishwasher and equipped with utensils where you can cook steak and make salads. Just make sure to pull out the exhaust hood to prevent the smoke alarm to ring. Bedroom was very comfy I did not get any neck ache and back pain. Aircon and heater is working properly. Bathroom was a shower on the wall you can’t pull it out. No bidet. No robes, toothbrush, toothpaste and hotel slippers provided. No breakfast. Housekeeping only per request or after 2 days of stay Location is walking distance from parliament building and Chinatown, lots of Asian eateries around. Hotel is located within free tram zone, tram is just a few mins walk right infront of the hotel. You can go to St. kilda beach, southern cross station and queen Victoria market taking the free tram. Hotel customer service was superb my mum even received a bottle of red wine and handwritten letter for her birthday! 🥳

Beautifully clean and comfortable. Room was much bigger than expected with all amenities. Comfy bed and nice towels. Helpful and friendly staff. Didn’t get a chance to try the pool this time but will next stay.

一名亞裔老頭在給我們辦理入住時，給我們一間很差的房子。後來我們要求換房，后經一個白人服務員（這是唯一讓我們感覺好的）給我們換了一間還好的房間。退房時因為箱子行李多，晚了半個小時，在這半個小時裏面被服務員催促了7遍（其中3次不停敲門催促），（我們在墨爾本將近一個月的時間，在其他的賓館也因為行李多，會晚一點時間退房，但從來沒有被催促過）。因為催促造成我老婆慌忙中被廚房的鏡櫃割破了手臂。而且該酒店的華人服務員明知我們是中國遊客的情況下，故意不說中文，還是因割破手臂情況下主動詢問他能否說中文時才跟我們進行中文溝通，我問他是不是每個顧客你們都這麼沒禮貌的催促，他說他們都這樣催，我問那為什麼我退房后一個小時多還有人退房呢？他說也是同樣催的，我就不理解有顧客可以經受得了這種催促一個半小時嗎？我想對這家賓館亞裔或華裔的服務員說，如果是外國遊客來中國，中國人絕對會儘力去和他溝通， 甚至翻英文字典，也不會因為外國人不說中文而歧視他，不是你國人不熟練你國的語言不是天經地義的嗎？你們的文明難道衹是嘴巴上的口號嗎？

Our experience was the total opposite of some who rated this hotel poorly. We were very happy with everything at this hotel. The location is central to everything and is surrounded with great shopping outlets and complexes. The tram system runs close by & it is easy walking distance to the Chinatown area which was very interesting with great restaurants. Our room was much better then expected with separate living & sleeping areas. The kitchen is self contained and had everything you could want. A clothes washer/dryer was in the bathroom along with a good sized shower with plenty of hot water. The room was clean and serviced on request. There is that advice on their website and also at the front desk. explaining that it was due to Covid & lack of staff. Those reviewing less favourably must have missed that. Our room was serviced very well when we requested it each 2nd day. That was more than acceptable. Praise to all staff including the reception area where we found staff to be extremely helpful. Well done them all.

Great stay. Walking distance to Bourke St Mall.. supermarket, pharmacy and restaurants all close by. Room was clean, really spacious, and had a great balcony overlooking the park. Check in / out was really easy. Staff were friendly and helpful. Kitchen facilities are good for a longer stay. Request high floor to make the most of the view! Would stay again.