Hotel berhampiran Museo Banco de México, Mexico City

Excellent stay! short walk to the cathedral, good breakfast, room is spacious with comfortable bed. Front desk is very helpful! The only negative part is our room doesn’t hav a window. Otherwise a perfect choice.

Nice hotel and very centrally located. Each day I had to to get the key reactivated by going to reception which was a bit annoying but everything else was good

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

洗面台がふたつあり女子2人旅行だったので朝の準備の際にとてもありがたく、また朝ごはんは自分でワッフルをやけたり、メキシコスタイルでチップスを主食として食べれてとても楽しかったです。立地もすぐそばが賑わっている通りなので夜も怖くなかったです。

The location is really good, just a short Uber ride away from most of the attractions. My friend and I enjoyed the clean room and the continental breakfast. The staff were very friendly. Nearby is the Angel of Independence.

Nos hemos quedado en varias ocasiones cuando venimos a CDMX. Normalmente bien, detalles pero cosas normales. Llegamos en esta ocasión, nos tocó una habitación remodelada pero hubo ruido toda la noche, como si arrastraran cosas, o estuvieran trabajando, además, en el muro de la habitación se oye un sonido extraño, se marcó a las 4 de la mañana a recepción y nos dijeron que la habitación de a un lado estaba vacía y que era imposible que hubiera ruido, que no podían ayudar. Ni siquiera lo vinieron a revisar o algo. No pudimos dormir en toda la noche. El ruido del muro continúa.

Nous avons débuté notre roadtrip avec cet hôtel durant 3 nuits et nous ne sommes pas déçus. Toutes les prestations proposées étaient tops et gratuites ! (salle de sport, parking) C’est un plus quand on connaît la circulation et les stationnements à Mexico city ! Le petit déjeuner servi tous les matins était frais, du jour et très bon. Le seul bémol est que pour les adeptes comme moi du chocolat chaud, ils n’en servent pas ^^ et ils n’ont pas de confiture non plus. Quant au beurre, il faut leur demander. Les chambres étaient très propres, bien équipées (TV, placard, nécessaire de toilette, douche, WC…) Points négatifs que nous avons noté : Ça reste assez loin du centre et nous avons dû nous déplacer en Uber pour certains endroits, ce n’est pas un hôtel à choisir si vous voulez rayonner à pieds

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.

Unfortunately I am not staying in the hotel but go every morning to the hotel’s restaurant for breakfast, and for ice latte in the afternoon. The staff is amazing! Friendly, polite, attentive! Green juice is fresh and tasty, cappuccino is great, just like ice latte. I had avocado toast with poached eggs for breakfast, which was perfectly prepared, got some fresh fruits before. Really healthy and tasty for a really good price. The restaurant looks nice and has a chic vibe! I will keep coming back until I’m here on vacation. I also go the the hotel’s gym every day which is very well equipped and clean, has a lot of space and types to free weights, cardio and weight machines to use.