Hotel berhampiran Parroquia de San Mateo Apostol, Mexico City

Excelente ubicación. Solo que falta darle mantenimiento a las camas ya que rechinan mucho.

Excelente servicio por parte de todo el Staff del hotel, la recepcionista muy atenta y en todo momento dando los detalles sobre nuestro alojamiento, el desayuno incluido muy rico y sobre todo el trato del Sr. Armando que fue excelente en todo momento, muy amable, atento y servicial, gracias a personas cómo él, hacen la estancia muy amena, recomiendo muchísimo Hotel City Express La Villa!

包早餐，房間整潔，酒店沒有接送服務，職員服務殷勤，酒店連接商場，非常方便，由酒店到機場要打車，需時30分鐘。

位於市中心，周圍很多警察，非常安全。但我們遇到了酒店周圍封路，uber過不來，最後我們不得不去坐塞滿了人的地鐵出行。房間裏空調的聲音特別大，有些吵。每層樓走廊上有免費的水和蘋果，酒店的自助早餐真的非常非常棒，不論是樓頂的風景還是食物的味道。

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.

Very clean hostel and great facilities. Most evenings there’s events at the hostel like karaoke or movie nights. Or if that’s not for you there’s loads of great bars and clubs nearby. The hostel provides free tours around the city. Jair took my group on a cycling tour and a trip via the subway to Coyacan. He speaks great English, knows everything about the city and is fun to have a joke with. Deserves all the tips.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Buen servicio, excelente ubicación

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

Nous avons débuté notre roadtrip avec cet hôtel durant 3 nuits et nous ne sommes pas déçus. Toutes les prestations proposées étaient tops et gratuites ! (salle de sport, parking) C’est un plus quand on connaît la circulation et les stationnements à Mexico city ! Le petit déjeuner servi tous les matins était frais, du jour et très bon. Le seul bémol est que pour les adeptes comme moi du chocolat chaud, ils n’en servent pas ^^ et ils n’ont pas de confiture non plus. Quant au beurre, il faut leur demander. Les chambres étaient très propres, bien équipées (TV, placard, nécessaire de toilette, douche, WC…) Points négatifs que nous avons noté : Ça reste assez loin du centre et nous avons dû nous déplacer en Uber pour certains endroits, ce n’est pas un hôtel à choisir si vous voulez rayonner à pieds