Ibis Milano Centro

Ulasan Ibis Milano Centro

Ibis Milano Centro

Via Camillo Finocchiaro Aprile, 2, Milan, Lombardy, 20124, ItalyLihat Butiran Hotel
Ibis Milano Centro
Ibis Milano CentroIbis Milano CentroIbis Milano Centro
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.4/10
Sangat Baik
83 ulasan
Ulasan yang disahkan
Persekitaran8.6
Kemudahan7.8
Perkhidmatan8.5
Kebersihan8.7
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Semua ulasan(83)
Ulasan positif(75)
Ulasan dengan gambar/video(22)
Lokasi yang sesuai(14)
Penginapan yang hebat!(13)
Lokasi yang strategik(11)
Bersih dan kemas(10)
Sarapan pagi yang lazat(9)
Terletak di pusat bandar(6)
Perkhidmatan yang baik(5)
Ulasan kurang baik(8)
Pengguna Tanpa Nama
Bilik Double Standard
Daftar masuk pada Jan 2025
Pasangan
1 ulasan
8.0/10
Sangat Baik
Disiarkan pada 13 Feb 2025
Good location, close to the city center, 10 mins walk to popmart store, 30 mins walk to duomo. Some restaurants around the hotel too. Nice hotel ambiance feels like new hotel. But sadly the room is small.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations
Pengguna Tanpa Nama
Bilik Kembar Standard
Daftar masuk pada Dis 2024
Keluarga
15 ulasan
7.5/10
Disiarkan pada 2 Feb 2025
Good option to stay if the price offer is attractive. Location is convenient and the beds are comfortable. But the room is very tiny, both suitcases should be kept only up, otherwise you cannnot walk in the room. The pillows are not comfortable. There was very cold in the room near the window and old air conditioning did not help much to mitigate this. The making up the room one day surprised us very negatively, the sample of the face oil was (kind of not cheap one) left by the maid upside down and almost all oil was on the dusty table in the toilet when we came back. I would strongly recommend the staff not to touch the clients’ belongings and definitely do not cause such loss. So improvements in the service are really expected if we are going to stay here again.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our convenient location and comfortable beds. We're glad to hear that these aspects of your stay met your expectations.However, we are truly sorry to hear that some aspects of your experience did not meet the standard you should expect from us. We will investigate this matter to ensure a more comfortable environment for our future guests.Regarding the cleaning of your room, we sincerely apologize for the mishandling of your belongings, especially the face oil, and we completely understand your concerns. Rest assured, we have addressed this with our housekeeping team to ensure such incidents do not occur in the future.We value your feedback and are committed to improving our service to meet the highest standards. We hope you will give us another opportunity to provide you with a better experience on your next visit.Best regards,Oliviero - Guest Relations
Manu
Bilik Kembar Standard
Daftar masuk pada Dis 2024
Keluarga
6 ulasan
7.5/10
Disiarkan pada 13 Jan 2025
We got to the hotel in the afternoon and the front desk guy was very friendly and very fast. When we got into our room we noticed that there were some black long hairs in the back of the door, as well as someone’s pink underwear hanging from one of the towel hangers. The next day we noticed they didn’t clean the hairs from the door, and as well they didn’t clean up the room well, I blew up my nose late at night and forgot to throw away one of the Kleenex in the morning, which was in my nightstand when we came back on the afternoon. I have to be honest, I was not expecting an over the top situation, but at least for them to clean the rooms well, it’s the bare minimum.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Manu,Thank you for taking the time to share your feedback with us. First and foremost, please accept our sincerest apologies for the issues you encountered during your stay. Providing a clean and comfortable environment is one of our highest priorities, and we deeply regret falling short of your expectations.We are glad to hear that your check-in experience was pleasant and that our front desk staff made you feel welcome. However, we are truly sorry to learn about the cleanliness issues in your room. The situation you described is far from the standards we strive to maintain, and it is unacceptable.We have shared your feedback with our housekeeping team to ensure that such lapses do not happen again. Immediate steps are being taken to improve our cleaning protocols and supervision to ensure a thorough and consistent standard for all rooms.Your honest feedback is invaluable to us, and we deeply regret that we let you down on this occasion. We hope you’ll consider giving us another chance to provide the level of service and care that you deserve. Please don’t hesitate to contact us directly if you decide to return, as we would be honoured to ensure your next visit is nothing short of exceptional.Warm regards,Oliviero - Guest Relations
GuiBo
Bilik Double Standard
Daftar masuk pada Jan 2025
Bisnes
14 ulasan
9.5/10
Menakjubkan
Disiarkan pada 18 Mac 2025
Really well located with nice staff and amenities. Easy to access metro and other transports.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,thank you deeply for the kind review! We hope to welcome you back soon!Best regards,Oliviero - Guest Relations
Pengguna Tetamu
Bilik Design(katil double)
Daftar masuk pada Nov 2024
Solo
1 ulasan
9.5/10
Menakjubkan
Disiarkan pada 23 Dis 2024
traveling from Asia, was a bit shocked by how unwelcoming everyone look but everyone was helpful so that’s all that matters. they did a good job at the end of the day. slay queens!
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your experience with us. We’re glad to hear that despite your initial impression, our team was able to assist you and make your stay enjoyable. We always aim to provide helpful and friendly service, and we're happy to know that you felt supported throughout your visit.We appreciate your feedback and hope to welcome you again soon!Kind regards,Oliviero
Carollinxu
Bilik Double Standard
Daftar masuk pada Okt 2024
Pasangan
2 ulasan
5.5/10
Disiarkan pada 26 Feb 2025
The hotel room was very small and almost no amenities. There were no toiletries e.g.: no toothpaste & toothbrush (soap and shampoo were attached to the wall). The hair dryer was super slow, took us forever to dry our hair in the winter. The room heater was not very warm, even when we set to 25 Celcius, still very cold. Not to mention the bathroom, no heater and the heat from the room didn’t reach bathroom. I was freezing cold and need hot water. There were no kettle to cook water. Must went down to the bar to ask for water and no one standby when I went there early morning.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Carollin,Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations.We understand the room size and lack of amenities were not ideal. We provide basic toiletries (soap and shampoo), but we will consider adding more in the future. Regarding the heating and hairdryer, we apologize for the discomfort. We will check the heating system and improve the overall room temperature. We also understand the bathroom's coldness was an issue and will explore better solutions.We regret the inconvenience of not having a kettle in the room and the difficulty in getting hot water early in the morning. We’ll work on making these services more accessible.We appreciate your comments and will take them into consideration to improve our services. We hope to welcome you back and provide a better experience.Best regards, Oliviero - Guest Relations
Vinisa
Bilik Kembar Standard
Daftar masuk pada Ogo 2024
Keluarga
4 ulasan
8.5/10
Sangat Baik
Disiarkan pada 26 Sep 2024
Check in was fast and easy and staff were friendly and helpful. Location was good as Milano Centrale was only 15 mins away by foot. It’s a hotel that is provide basic need, you get what you pay for
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Vinisa,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Oliviero
Pengguna Tetamu
Bilik Kembar Standard
Daftar masuk pada Okt 2024
Pasangan
6 ulasan
8.5/10
Sangat Baik
Disiarkan pada 3 Dis 2024
Room is very clean. A bit of a walk from Milano central station.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero
Wenxiu
Bilik Double Standard
Daftar masuk pada Mei 2024
Pasangan
13 ulasan
7.5/10
Disiarkan pada 16 Jun 2024
It’s 14 min walk from train station. Decent hotel but there is no fridge in room, no place for toiletries in shower, no place to hang clothes etc.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Oliviero
Pengguna Tetamu
Bilik Kembar Standard
Daftar masuk pada Nov 2024
Melancong bersama rakan
5 ulasan
10.0/10
Luar Biasa
Disiarkan pada 1 Jan 2025
Conveniently located in city central
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero
Pengguna Tetamu
Bilik Design(katil double)
Daftar masuk pada Okt 2024
Pasangan
2 ulasan
9.5/10
Menakjubkan
Disiarkan pada 1 Dis 2024
It was great experience
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Oliviero
Allen Flatten
Bilik Double Standard
Daftar masuk pada Feb 2025
Pasangan
1 ulasan
10.0/10
Luar Biasa
Disiarkan pada 29 Mac 2025
Was good.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Allen, Thank you for your positive feedback. We are pleased to hear that you had a good experience with us. We hope to welcome you back soon for another enjoyable stay. Oliviero - Guest Relations
Wathek
Bilik Kembar Standard
Daftar masuk pada Ogo 2023
Bisnes
4 ulasan
2.0/10
Disiarkan pada 25 Sep 2023
Room smells very bad Last time ring was stolen from inside the room
Menterjemah
Arthur M Moraes
Bilik Rekaan dengan Satu Katil Double dan Satu Katil Single
Daftar masuk pada Mei 2024
Keluarga
13 ulasan
9.5/10
Menakjubkan
Disiarkan pada 2 Jul 2024
Good value for money.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Arthur, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Oliviero
Pornpan
Bilik Double Eksekutif
Daftar masuk pada Jan 2024
Bisnes
51 ulasan
9.0/10
Hebat
Disiarkan pada 1 Mac 2024
Good Location but small room
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,thank you for having taken the time to review our hotel! Hope to see you back soon!Best regards,Oliviero