Hotel Boutique Pellegrino

What a horrible experience I am a 73 year old single woman who has travelled the world. I have never experienced such abuse as the "manager" of this hotel. I arrived after walking 25 minutes in 35 degree heat. A lovely young woman checked me in and also booked my breakfast. I noticed a surly looming woman glaring at me in the background. I casually mentioned to the young woman "I think my bill has been paid on Booking" she said no, its cash only at the hotel. I said, do you mind if I just check my Booking account to be sure. No problem she says. So I check and tell her she is right and I will pay cash in advance. Now the older woman is coming over screaming at me to leave the hotel. What? She picks up my bags and throws them down the stairs. I sit in the lounge/restaurant and refuse to move until Ive spoken to the manager. Then she locked me in the lounge. I started screaming so loud she finally let me out after I threatened to call the police. The young woman was in tears but said she couldn't help me because she would get fired. Found another place eventually with very nice people