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Hotel Royal Castle
3.4/57 Ulasan

Hotel Royal Castle

Mumbai Selatan Mumbai|0.94km dari Antilia
si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel

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Hotel Royal Castle
3.4/57 Ulasan
Mumbai Selatan
si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel
Hotel Kemps Corner
3.8/524 Ulasan
Mumbai Selatan
The breakfast which was included was above our expectations and the staff there were very friendly. There was also snacks available in the afternoon which was a nice touch as the food was very good. The location of the hotel was good for the south of Mumbai and only 35 mins from the airport in a car. If you have a lot of activities in the north I would maybe recommend against this hotel as there would be a lot of travelling.The door staff and bell boys were also very polite and would go out of their way to do things for you. Unfortunately the worst part of our experience was the reception staff who gave you the feeling of being a burden. A lot of requests and questions were met with short answers and not much of a smile. Lastly the layout of our room was strange with the bed in the centre of the room and next to the phone on the wall which you would knock off the handle if you moved in the night. Also the room was different to the pictures on the site.
The Shalimar Hotel, Kemps Corner
3.7/549 Ulasan
Mumbai Selatan
On my annual pilgrimage to Mumbai, India’s beating heart, I try to stay at places that have easy access to my favorite restaurants: 15 minutes by Uber to Masque and Bombay Canteen, 5 minutes to Swathi Snacks, 20 minutes to crab Mecca, Trishna. If you can’t snag a room at a relative’s home, opt for the Shalimar Hotel at Kemp’s Corner. It has become my home away from home. Perfect location, friendly staff, warm and comfortable double rooms, sumptuous suites that include complimentary breakfast at Cafe Kalma on the rooftop. Had one too ***y dirty martinis at Maikada and are too tired to stagger up to the Cafe for tapas at night? Not a problem—room service is available 24/7. My favorites: chilli cheese toast, kathi roll or butter chicken with garlic naan. Finger-lickin’ good.
The Sahil Hotel
4.2/557 Ulasan
Mumbai Selatan
Quite an alright hotel. I will probably stay again for convenience and nearby Mumbai Station. The staff are very friendly. The walls are not sound proof so light sleepers like me may have trouble falling asleep, but then again that's Mumbai!
Adiva Residency Beacon, Grant Road, Mumbai
3.9/515 Ulasan
Mumbai Selatan
We are in this hotel as I write, room 1207. Having spent the last 2 weeks travelling around India it is a great pleasure to end up at this hotel. We are so grateful for the almost instant and abundant hot water in the impressive shower and the working and easily controlled AC in the room. The room is lovely with a very comfortable bed and the cleaning staff are excellent. Only 1 of our party tried the breakfast (420 rupees - not included in our nightly rate) . She said it was ok but probably a little overpriced in Indian terms. The reception staff are very helpful, printing our our boarding passes for flight home. The area around the hotel is a little down at heel, but there are several supermarkets, ATMs and places to eat nearby. There are always plenty of taxis around as the property is next to a petrol station. Enjoying our stay here.

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