Hotel berhampiran भीखा बेहराम वेल, Mumbai

The hotel is one of a kind--with style, elegancy and excellency. The location is definitely the most attractive point. All staff are friendly and polite. The breakfast spread was nice. It was a enjoyable stay.

The hotel is quite old but well maintained. Staff are exceptional in ensuring a pleasant stay. I tried an in-house resturant (Konkan), which was very good. The location of the hotel in South Mumbai could be suitable for those who have engagements nearby . It is though very well located for those visiting major tourist attractions. Btw there is a construction in front of the hotel, though I did not hear any noise. Overall a decent value for money.

Our airport taxi had trouble locating it but once you know the area it’s not hard. It’s just a min away from shops and cafes yet quiet. It’s well organised with electronic key cards, it has a lift, a kitchenette stocked with plates, cups snd spoons, and provides free tea/coffee/ biscuits, and a fridge. The lounge area has a tv, games and books, with plenty of seating. There is a laundry service but it’s not ironed. I chose a 6 bed female dorm for my stay, the room was more spacious than some I’ve stayed in, comfortable beds, a lovely en-suite bathroom, AC and a fan. On the negative side - is the need for drawers (not deep cupboards) for personal belongings, ***** with curtains (as some dorms provide) and a shelf (inside the bunk) for glasses, phone or book etc. Overall it was a very pleasant stay and I’d book them again.

I was upgraded to the Taj Club Sea view room free of charge, I was also able to check-out at 6pm as I was not feeling too good on the day of check out. The service from all the staff are excellent, food and drink is great, I wanted vegetarian sausages for breakfast, and as per my request they provided the breakfast, the Taj will never say NO to any request. The Jiva SPA is really good, me and my dad had a 2 hour session. The outdoor pool is great ***** with services provided for food and drink. I will definitely be staying at the Taj Mahal Palace hotel in Mumbai very soon.

si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel

We had an amazing stay at Residency Hotel. The location is perfect to explore Mumbai, in a very safe and cool area with lots of shops, restaurants and bars. The staff were incredibly friendly, accomadating and kind. The rooms were very comfortable as well.

We booked a King One Bedroom Suite with Sea View - Smoking. But during check-in we found out that we were getting a non-smoking room. Not a deal breaker but it would be good for the hotel to keep the room sold out if they cannot offer what is stated. To compensate they did upgrade us to the 2nd largest room in the hotel with both the sea and city view, which was nice. The hotel room was beautiful and spacious, in general was clean, but the cups and glasses in the room were not clean at all, the same for the breakfast area. The staff was nice and accommodating, room service was fast and they took great care of their guest when it came to serving breakfast. The location of the hotel is one of the best in Mumbai, and the view is gorgeous - the queens necklace. 100% recommend :)

I was in the Room Number 2909. The Workers all were very friendly, especially Vivek. He is such a cool guy and we talked a lot. But as I wrote, all workers were very friendly and courteous. The food always was very tasty, the rooms are very comfortable and you can sleep very well on the bed. The Hotel itself has a upscale facility and it was always very clean. Was a pleasure for me to be here. Gladly again Fabi

The room was clean and kinda new . The location is really good and near a lot of good places The staff was cooperative and very professional but the room is too expensive compared to it’s price