Hotel berhampiran Genoveva-Brunnen, Munich

A really lovely hotel, 24 hour check in was handy, room was a great size and the kitchenette was handy if staying longer. Really close to train station but in a nice quiet area and quick into the city. Would stay again if ever visiting Munich. Beds all comfy and staff friendly.

Missing many amenities! The hotel has no employees except cleaning personnel. There is no front desk attendees you must go up the street to another hotel to check in. There is no phone in the rooms so you must go to the other hotel if you have questions or needs. Listing said there is air conditioning but there was none and we were informed at the other hotel that our hotel building has no air condition in any of the rooms. It gets hot during the day. He also said that his boss has been informed of the missing amenities many times and has not changed the listing! Gave us a small fan and told us to write a bad review because there's nothing he can do. If you paid for breakfast to be included you also have to go to the other hotel to receive it every morning.

Das nicht ganz günstige Dach-Studio mit Balkon war bei Bezug nicht gereinigt.. überall Staub, u.a. Küche verdreckt, Schmutz und Haare an der Bettumrandung etc.! Dias Sofa war durchgesessen, der Teppich darunter schmutzig. Insgesamt war alles sehr verranzt. Anstatt mal richtig zunrenovieren wurde hier überall nur überstrichen. Der externe Room-Service war unterirdisch und wir mussten uns 4x an die Rezeption wenden, um die Reinigung zu veranlassen/Handtücher zu wechseln. Das Personal an der Rezeption war nett aber nicht durchsetzungsstark..wollte alles an die Hotelleitung weitergeben und wir sollten doch bitte eine Mail an diese schreiben….hallo, wo bin ich hier!!!??? Wir hatten einen 2 Wochen-Aufenthalt gebucht und das nicht zum Schnäppchenpreis, die Gegenleistung war absolut enttäuschend und haben unsere Nerven schon ordentlich strapaziert. Das Management sollte sein Konzept generell mal überdenken…mehr eigene Präsenz und den Zustand der Zimmer mal kritisch betrachten. Einfach nur schade….

Wir waren im Juni dort für eine Nacht zu Gast. Eig war der Grund unseres Besuchs in München die dort stattfindende Fußball-EM. Da wir durch die Absage des Turniers nun gerne zu einem anderen Zeitpunkt kommen wollten, baten wir um eine Umbuchung. Erstmal war es extrem schwierig den Hotelmanager ans Telefon zu bekommen. Und wenn man ihn dann zu sprechen bekam, hat er einen immer nur vertröstet. Das Umbuchen war äußerst kompliziert, die schriftliche Bestätigung haben wir erst einen Tag vorher bekommen. Vor Ort wurde uns gesagt, dass man durch die Umbuchung einen niedrigeren Preis zahlen müsse. Die Rückzahlung müsse nun nur durch den Hotelmanager genehmigt werden. Wir bekamen dann eine Mail, in der geschrieben stand, dass wir froh sein können, dass wir umbuchen konnten. Kulanterweise haben sie uns das gebuchte Frühstück erlassen, dass wir storniert haben, weil wir in der Innenstadt frühstücken gehen wollten. Wir haben die Leistung nicht in Anspruch genommen und mussten sie sogar auch nicht bezahlen!! Wow!! Wenn wir früher einchecken wollten (das Hotel war ziemlich leer und das Zimmer schon hergerichtet!!) hätten wir pro Zimmer 20€ zahlen sollen! Völlig übertrieben!!! Ich kann dieses Hotel von den Zimmer her bedingt für eine Nacht empfehlen. Die Zimmer sind sauber, aber klein. Unser Wasserhahn war nicht fest und ließ sich nicht richtig bedienen. Wir werden dort auf keinen Fall nochmal buchen!

Nice modern hotel with sauna and good breakfast. Room was ok, internet connection was also fine. Location is good with nice parks, Augustiner brewery, supermarkets and public transport stops nearby. Overall service could be improved. Our room wasn’t cleaned every day, even with the request on the door lock. We asked for compensation and nothing was offered on their side, except for 20 euro discount but we have had the same price with booking website. Hotel manager has forgotten to extend our stay and I spent an extra 30 minutes explaining the same to his colleague and getting new keys to the room. Even after we got our room cleaned upon request our bed linen hasn’t been changed. Also consider the charge of 50 euro deposit. It won’t be released immediately after the checkout.

This is a lovely warm hotel. We arrived late due to rail strikes, which made transport to the hotel a pain. However, once we were checked in, we were straight up the the room which was toasty (really toasty!). Breakfast was a continental buffet style with plenty of everything and some of the items changed on a daily basis. The hotel bar was open on Saturday and Sunday, where their barman, Boris was extremely friendly, warm, polite and helpful. He also takes a keen interest in football. I would also like to give Filip and his team at reception a shout out as they were extremely helpful. For those who read the reviews saying they could not speak either English or German, we found this to be simply not true. Their English was fluent as was their German. We had wanted to come back out to Munich specifically to stay here again this year but unfortunately that will now have to wait until next year. If you want the u-bahn, it is a 2 minute walk from the hotel reception (turn left from the door, left again, cross at the lights and you are there).

Safe and convenient. Lufthansa express bus stops directly in front of the hotel. Superb location, opposite Central station. I would recommend to take Lufthansa Express Bus to avoid hustle by dragging all baggage down the road.

Super convenient location. Right at Munich central station. Even the room was not that spacious but it was suitable for 3 people. I would recommend to take Lufthansa Express bus to and from airport. The bus will park right in front of the hotel.

When we had to book a hotel in Munich, most of the other hotels were very expensive or they were booked out. The niu loco still offered rooms under 100€ per night (breakfast included!) under fair conditions. The niu is not far away from the motorway. Its neighborhood/surroundings are not beautiful. Luckily, the heavy traffic outside could not be heard in the building at all. You can park your car underground for 10€ per night. The next Tube station is within easy reach: you can walk there in 5 to 10 minutes. Line 6 takes you to Schwabing and Marienplatz directly (3€50 for one ride). My room was quiet, clean, and cozy. The bed was comfortable. There was no mini bar, but a TV with a big screen. In a box there were some games and a toy for children. The bathroom was extremely clean. I was fascinated by the disco lamp, which produced “psychedelic” light effects on the ceiling and walls. The lounge opens up into the breakfast room. Their breakfast offered a wide choice of rolls, different types of delicious German bread, various jams, sausages, fruit, yoghurts and mueslis. At the coffee machines there was self service. The coffee tasted good. Contrary to what you can read in some of the other guests’ reviews, I found the staff open-minded and cooperative. In a nutshell, I would readily return to the niu loco, because it has got many more advantages than disadvantages. My colleague wants to return there with his family.

The rooms are advertised as apart-hotel rooms for longer stays, but they are small and they mostly just traded a proper size wardrobe for a space for a kitchen sink and a microwave. The website says ”Kitchenette” but you can't really cook anything... Also, no dish soap or sponge is provided, and you have to grab plates and cutleries yourself from the restaurant area downstairs. This could easily be fixed. Also the website says there is a desk but there really isn't. What you get is a small coffee table with a low seat. Impossible to seat and expect to work comfortably on it. No laundry service or washing machines available in the hotel either. The receptionist pointed me to the mall to clean my clothes, which is very far if you don't have a car. They should at least have a partnership with external laundry service and organize pickups... Other than that, the staff was super friendly and professional. Nice hotel design, clean and good breakfast too. So I would recommend the place only for short stays.