Hotel Kolam air panas di Munich

We came as a family group for just shy of 2 weeks. The units are hit or miss, AC wise. Two of our 7 rooms were in the newly acquired buildings and had great air-conditioning but most of the family were in the original section where the air conditioner was constantly broken. Unfortunately it was a very hot time and many did not sleep well. The front desk staff, with the exception of a woman named Anna, were exceptional. They were accommodating, kind and fulfilled our minor needs. The one woman Anna, was a constant thorn, and extremely rude. Should she have been the one who ran the front desk, we would’ve left. Luckily she was only on a few hours of our trip. Santiago, Lucas and Daniel were EXCELLENT. What a crew the hotel has acquired. In a time where many do not want to work, we were lucky to have been surrounded by such professionals. I would highly recommend the people we encountered and hope that the company that employs then realizes the gems they have. Overall it’s a great location and nice folk.

Total score 8/10 Would recommend to stay again Room: Very stylish and functional. Nice touches and quality throughout. Bed was very comfy with good quality linens. Nice plug sockets but no direct usb for a newish hotel. Bring a travel plug. Only downside which was slightly annoying the room features advertised are not present. We were missing the sound system stated on website. Our original room had some stains, possibly blood or dark red nail polish on bedding. Upon informing staff nect morning we were upgraded for rest of stay. This was a nice gesture. The room has coffee machine but no tea facilities. We did ask in the night and were told it was not possible. However then next day a kettle was sent to the room. Bathroom: Perfect. Good shower and amazing bath. Really nice products. Restaurant Izayka was really very very good. V cool vibe. Music in the background. The food was outstanding and reminded me of a trip to Japan. The robata grilled chicken was outstanding. I felt the quality and delivery to be on par with Nobu and Hakkasan (london) Service Few blips here and there but overall. Staff were polite and helpful. Pool and spa Visually stunning and very nice. Overall a great stay in Munich and shall be recommending to friends and family.