Hotel Marriott di Munich

My husband and I stayed at the Munch Marriott while on vacation for a few days. The staff was helpful and professional. The lobby is going through a much needed update (during May 2023) - I would love to see it after the update - I think it will look amazing!. Our room, while clean and sizable, definitely needed an update. I am hoping that after the lobby update they continue the process to the rooms. The hotel is convenient to the U-Bahn. My husband and I were able to easily navigate from the hotel to ALL of the stops we wanted to make in the city.. The hotel staff was even able to get us our tickets on the U-Bahn, which saved us a stop before boarding. I look forward to staying here again after the updates to the hotel!

This hotel is very new and visually appealing. The front desk team is quite fabulous and friendly. I think the entire team, including the M Club lounge team and bar team honestly made this property memorable. They did a great job hiring fabulous people. I was hesitant to book here from previous reviews but am somewhat glad I did. There’s two grocery stores nearby, the bar has decent food and the club lounge actually has very decent wine selections plus champagne during brunch. I never ate dinner at the club lounge though. Proximity to downtown and tourist attractions was decent. My biggest complaint is regarding their AC. Our room’s AC wasn’t very efficient. I phoned down asking for some fans, but was advised they didn’t have any. They sent an engineer up who verified the AC was working properly. I assumed they simply didn’t have strong AC in the rooms. We slept uncomfortable every night. When we actually visited our friends’ rooms, their AC was much stronger. I requested a room change but was advised they were fully committed due to Adele, which is why we were in town. I believe they should have adequate AC in every room or have fans as a back up. The club lounge also was severely understaffed every evening. There was one night where we went up for drinks around 9pm. It was crowded with only one server working. It was clear he was working as efficiently as he could, but there were simply too many people in the lounge for him. After going out to nearby bar, we returned around 1:30am to the lounge to grab some waters. The gentleman was still working diligently trying to set up the lounge for breakfast. Overall, stunning property aesthetically. Great team for the few people they do have. They honestly just need to hire more people for every department.