Hotel berhampiran Mitsuke Forest Preservation Area, Nagoya

This hotel is affordable and is in a good location, no matter which direction you head in, there's something for you. There is an abundance of restaurants, shopping malls and convienience stores and stations around that make it a 10 minute walk to most places. The theme of the hotel with each floor being a certain flower is a nice touch, and the front lobby has a nice aromatic smell that is welcoming, paired with the free amenities in plain view, such as teas (My favorite is Apple), body towels, moisturizers, disposable shavers and other small items. We had just spent a week in Osaka and were excited to use the bath/shower and just rest in our hotel room. It was all perfect until we got to our rooms. We discovered that the bathroom wasn't very clean and maintained. There was visible mold and dirt around the shower walls and crevices. The bathroom smells unless you turn on the ventilation and leave it running 24/7, which is also loud to a degree. As a result of this, we didn't use the bath at all, and we showered incredibly quick just to get out quickly. It wasn't a pleasurable experience. The cleaning services are also done every 3 days, NOT including the day you check in. So if you check in on the 1st, clean up is on the 4th. This means if your stay is shorter than that, you dont get your room cleaned at all (you still receive amenities via a bag daily). This meant our rubbish got full and we had to use our own bags as a second bin and that takes up space in the already narrow room. The bedroom and amenities are good, and we managed to cast our phone to the TV via Youtube TV Code Link so that was good. Overall our experience could be better but you ”Get what you paid for”.

A Very well located hotel and great value for money. A stone's throw away from the commercial district of Sakae, Mirai Tower, Department stores, coffee shops, convenience stores. Very clean. Compact toilet and room, but to be expected. Service at the front desk was good. They were courteous and helpful in storing our luggage as we arrived very early in the morning. Highly recommend for a short weekend stay in Nagoya. No hotspring facilities.

Housekeeping service is not provided on every 2nd day new towels and 2 bottles of water would be placed, which is good enough for my needs

Room is small and not clean for such a new hotel, the bed is tooooooo soft, can’t slp at night. Cleaners speak so loud in the morning outside on the corridor. Overall, I will not ever choose this brand anymore.

Nice! The children love Japanese style bed so much. They also love the tatami and the seats on the floor. We slept well at night. 7-11 is just 1 min walk from the hotel. Staff are all nice and polite

I stayed at this hotel for business trip during one day. I was so tired because of my work, but I can relieve my stress as this hotel provide me with comfort bed room with morning call, a little bit of small but cozy public bath and great breakfast. This hotel is located to a little far from nagoya station, but you can access here easily.

Nice location with high standard of Sotetsu brand !! Clean, nice staff, many amenities, self check-in & out is so comfortable. I reserved this room type with king bed size with more space than general. Please be aware thar almost hotel in JP is very tiny. So, This room size is over my expectation. Always choose the hotel of Sotetsu brand !!!!

Location is a about 5-7 minutes walk from Nagoya station with nearby restaurants and convenience stores. Staff is so inconsistent - one second they’re polite and the next they’re rude and inconsiderate. I was charged 2000 upon checkout for “extra fee” but wasn’t even told what it was for. Was in a rush to catch my flight so whatever I just paid - but just be careful when staying at low budget inns like this. Laundromat in the hotel only accepts 100yen coins but they don’t even have a coin changing machine so you have to go out and buy something to get enough coins. Wont stay here again.

I stayed there with my mom, and we liked the location as it was super close to the station. However, we would like to leave some comments for other guests. We booked the Superior Twin Room - High Floor - Non-Smoking, which was located on the 21st floor. I thought the room would be big, as the photos on the website suggested, but it was not. We hardly placed our big suitcase and packed our luggage. The room and the bed were so tiny that it only fit one person. I think this hotel is designed more for business purposes than for tourism. Also, we ordered the hotel breakfast and thought it would be served inside the hotel, but it turned out that the hotel gave us redemption tickets and asked us to have breakfast at the restaurant located on the ground floor, right next to the front desk and the restaurant. The food was not bad, and they provided two options, such as Japanese and Western breakfasts. We only had breakfast there for two days; for the other days, we ate outside near the hotel, where there were more options, and the price and quality were even better. Regarding check-out time, we were asked to leave the room by 10 a.m., which was too early for us. If you want to check out later, you need to pay 1,000 yen per hour. That means if you want to check out at 12 p.m., you need to pay 2,000 yen. I think the early check-out time is very inconvenient for guests, especially when breakfast at the restaurant is available until 11 a.m. It seems quite unreasonable.

お風呂、リラクゼーションルームはとても良かった。 残念な事。朝食のビュッフェの時、近く中年男性がとってきたおかずなどをタッパーに詰め、保冷バッグに入れていた事。慣れた手つきで2.3回は入れていた。フロントのスタッフにはつたえたが、常習的にやっているように見受けられた。気分が悪くなった。