Lopota Lake Resort & Spa

It was the best place I visited here. All was good The only problem was with Trip.com. I booked full board - and i get only breakfast

It’s was a beautiful resort, They have many swimming pool and many restaurants and many activities 😍👍, but the resort far from the city:)

There is only one problem in Lopota - one day one needs to leave. It is a true heaven. All is on the levels above the expectation. A lot of different outdoor activities, spa is also great, heated swimming pools are very good especially in October when it’s already not too hot during the day. Fantastic place

Our family has stayed here 17 days during 2022 and 2023 and overall it is a wonderful setting for a great vacation. The only reason I do not give it five stars is that the communication from the Lopota Resorts Headquarters in Tbilisi for reservations is very poor and unprofessional. It takes them sometimes 4 days to reply to an email and they do not read the emails carefully which gives the impression that they want to get rid off your customer requests quickly. Their customer service at the HQ reservations is unprofessional, rude, not rational nor flexible to accommodate guests. To obtain 5 stars the resort would also need to have better mattresses as the ones we have had during our 3 stays here have been quite worn out in the queen sized mattresses. Asking for a late checkout (1PM instead of noon) we were given an extra 30 minutes which felt odd. 2 hours should be adequate time to clean a room. However, the positives of the place are great. Beautiful scenery, clean place (thanks to all the hard working employees at the resort), excellent food. The friendliness of the staff members varies. At the restaurant Dining Hall the staff members are professional, polite, attentive and great. The cleaning service is excellent and the drivers of the electric busses great! This resort has a lot of activities for the children (swimming, kindergarten, football, basketball, horses, trampoline… you name it, they have it). Thanks for a wonderful stay! Highly recommended, from Finland

The f & b staff is worst The manager in the dinning hall she is so rude one should put a complain on her .. as she doesn’t respect individual. She talks somethin and behaves somethin They are very rude and not helpful The resort is wow but the food and beverages people are very bad

The resort is set amongst the mountains with a beautiful lake in the middle. It is a truly gorgeous setting. huge rooms, fabulous breakfast. Since it is a resort, there are many activities available. The Georgian restaurant in the resort serves very good food. We should have spent one more day here.

My experience in this hotel was super exceptional. It is located in the middle of nature in Georgia. It's made of multiple disconnected buildings and the view of each is different. It is really safe because entry exit are well-controlled by security points. There are multiple restaurants of different cuisines. It has up to six swimming pools, kids area, horse riding, fishing, and biking. Around the lake there are multiple areas to sit and have coffee or snacks. The manager and the staff are highly professional, well trained, and polite.

I am very dissatisfied with the hotel’s language policy. We were group of 13 people and had 6 rooms sat in the Old Bar restaurant and asked whether it is possible to play a video on a provided screen. They said only in an english and georgian language videos can be played on Tv. Considering the fact that there were no one else only us they didn’t let us play our turkish song in there. I would say it is more than a rascistic, even a fascism, no any hotel can prohibit or differentiate any language or nation with another, they don’t have such right. If this is the case then they should not allow any other nation to check in the hotel! We were very dissatisfied and discriminated.