Hotel berhampiran Palazzo Berio, Naples

I picked this location as I arrived from palermo via airport and needed to leave naples via train - its literally a 5 min walk away from the fast trains super accessible ! The staff was also very helpful whenever needed. I highly recommend the breakfast it was 6 euros more and so worth it! An italian breakfast is so amazing and they serve it well I looked forward to it every morning. Also a block away from a whole line if restaurants for dinner or lunch. Perfect location

The location is great, right next to Napoli Centrale, the ferries and most points of interest are an easy walk away, the service is perfect, an older type of hotel, which is the best option in Italy in my opinion. Would stay again without a doubt.

We only stayed a couple of days but we were extremely impressed with this little gem situated in a busy part of Naples. The room was absolutely spotless- one of the cleanest and nicest-smelling rooms I’ve ever stayed in. The area is a short distance from the Piazza Garibaldi and a longer walk to the main sites of Naples but close to the airport. The lady in charge of cleaning the rooms and checking in was really friendly, welcoming and helpful. We went out before breakfast so cannot comment on that but would stay there again on a short break, without a doubt.

Sono molto soddisfatto della mia esperienza in questo B&B. La posizione è ottima per visitare a piedi tutto il centro storico. Le camere sono nuove e c'è tutto il necessario per una permanenza confortevole. La colazione può essere scelta il giorno prima ed è molto varia. Ornella è una ragazza estremamente disponibile e cordiale. Torneremo sicuramente!

Location is 10mins walk from the central station. Pretty decent. Exterior of hotel looks very dodgey but the interior is fine. Room is very dated and looks like it’s from the ‘80s. Warm at night as air conditioning wasn’t functioning well (opening the windows wasn’t an option given the noise on the streets even at night). Toilet had a funky smell and the shower head was broken. Floor also sticky and slimy. Thankful we were only staying a night! Front desk was very friendly though.

An incredible family owned hotel that treats you with warmth and respect. We arrived late and there was still someone waiting for us on the steps outside. Our apar**ent was impeccable. Clean, spacious and comfortable, with a balcony and beautiful view. High wood ceilings with exposed beams make it feel twice as big. The towel warmer in the bathroom was a nice surprise! The staff is super friendly - they all speak English, but we learned some Italian from the wonderful woman who takes care of the restaurant. Her English is better than my Italian so I am happy to learn! We ate dinner pool side during happy hour. Incredibly reasonable prices and delicious food. There was a little cat wondering around and it added just the right amount of charm to the night. Amazing breakfast buffet! They even have a fresh organ he juice machine! Sausages, eggs, pancakes, pastries, and an espresso maker. Beautiful pool and hot tub. Well maintained and clean! It is more north of Naples and more south of Rome, but it’s the perfect place if you want to be IN the local area. Walkable to beach clubs, but the hotel offers taxi service with reservation and there are bus stops. They will try to help you no matter what your needs are. I have lived in 2 countries and travelled Europe, and it is fair to say that this is one of the best hotel experiences I have had. Customer service is top notch and the staff treat you like family. Highly recommended!

Ok forget the bad reviews they are either fake or old. This old building as been fully renovated and is in the centre of the old town. Tripit rates the area as safe and we saw no evidence to the contrary. The rooms are simply and comfortable furnished with very comfortable beds and nicely appointed bathrooms complete with toiletries. The rooms are reasonably quiet and are equipped with air conditioning, we both slept very well. There are two large roof terraces adjacent to the breakfast room where am ample breakfast buffet is served. All the staff are plesent and helpful as are most people in Naples. I would not hesitate to stay there again or recommend it.

A parte il fatto (comunque colpa mia) che avevo prenotato e pagato per due, ma all'ultimo momento la mia compagna non è venuta, la prima camera che mi hanno assegnato ( la 304) aveva un pervasivo e disgustoso odore di gabinetto. il copriletto era vecchissimo, sporco e completamente mangiato dalle tarme, (vedi foto). . La seconda camera (la 202) era decente e l'ho presa. Aveva il bagno per i disabili, ma considero questo un plus. Ma gli accessori di del bagno erano tarati per una sola persona (1 asciugamani per mano normale, 1 asciugamano doccia, nessun bicchiere (e l'impianto idrico lasciava a desiderare). Lo staff mi ha portato quanto richiesto, IL peggio però era l'impianto di condizionamento, assolutamente non funzionante. Fortunatamente la temperatura era gradevole, ma la mattina farsi la doccia in un bagno freddo non è stato piacevole. Lo staff ha provveduto il giorno dopo. Visto che il check out era alle 11, ho lasciato, alle ore 9:00 lo zaino al deposito bagagli: non vi è stata applicata alcuna etichetta. Alle ore 16:00 del 6 gennaio sono andato a riprenderlo: non c'era più. Uno dello Staff, un po' balbettante mi ha detto che li avevano spostati in altro luoho. E me lo ha mostrato: in una zona in penombra; c'era un solo zaino, all’apparenza il mio, l'ho preso e sono ripartito per Salerno. Solo all'arrivo mi sono accorto che lo zaino, seppur identico, non era il mio. Solo grazie alla disponibilità della persona che aveva preso il mio sono riuscito ad operare lo scambio di restituzione. Quando ho lascito lo zaino (ore 08:30) ho comunicato chiaramente alla reception che, dopo la colazione sarei tornato, ben prima delle 11:00 ora del check out per usare il bagno. Tornato dopo mezz'ora ho trovato la stanza già disfatta con le donne delle pulizia ed il bagno ormai inagibile.già in pulizia. Comunque, vabbè che eravamo in altissima stagione ma per un albergo in zona stazione d Napoli, degradata e mal frequentata, 180 euro + 6 euro di tassa d soggiorno per due notti mi sembrano un po' eccessivi per un albergo di terza categoria