Hotel berhampiran Diamond District, New York

West Side YMCA is excellent for what it is! It’s a reasonably priced hostel in an amazing location. Right across the street from the west side of central park and a 5 min walk to the Columbus Circle subway station, which gives you access to various main train lines to the various neighborhoods and boroughs of NYC. You also get access to the pool and gym. My only gripe was with the cleanliness. The beds, sheets, and towels were clean (thank god), but the floor could have used a sweeping and a cleaning. Like I said, great for what it is. I’d definitely stay there again!

The hotel is more like a hostel. Very small rooms small double bed or bunk beds because you will not fit two single beds in the room. Shower very good. No tea or coffee making facilities in the room. Yes tv. No breakfast included. You have to go to a nearby cafe to get a proper meal. You can get various coffee and tea bagels scones continental style breakfast in the bar area in the POD. For 4 nights accommodation only Thursday to Sunday cost app 1200.00 euro per room.

This is a perfect location across from City Center and perfectly located to walk around the Broadway area; simply elegant for a fair price. I’ve stayed here before and look forward to coming again. This Isa perfect for a more extended stay - comfortable with a fridge & microwave.

Liked it. The first room I got was very noisy but after it was oki. I suggest every person to have a room far from the lift. The lift are very noisy and old. Except this very good hotel.

We stayed around thanksgiving time. Great hotel to be close to the Macy’s parade. We only had to walk 1/2 a block. The hotel has 2 hotels in one. Which can get crowded when getting on the elevators. Room seem smaller than most hotels. With just enough room to move around. Hall way are extremely thin allowing foot traffic to be as single file line. Room service for cleaning is every 2 or 4 days. You have to let front desk if you need anything replenished. They will stock you up and night time, so be prepared to have a visitor at night. Unfortunately we were too tired to get up for breakfast. So we missed out on it and can’t review the breakfast. Hosts were nice and welcoming.

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

Very happy with my experience here. The bedsheet and beddings are quite comfortable. The room is small which is NY standard, but my stay here has been very homie and comfy. The shower is hot and abundant. Location is prime, walking distances to time square and central park, and with a railway station around the corner of the hotel.

Trendy hotel. The service was excellent. In a good location just south of the Times Square crowd. I stayed here for just a night on my first trip to NYC. I am glad I did. The amenities, like unlimited bottled water, are a plus. The bed was super comfortable. The room was clean and updated. Only negative was that the USB ports did not work, but luckily I brought my wall charger with me and that worked. I also wish the bed-side speaker were Bluetooth-compatible, but, of course, this is a minor dig and irrelevant to most. My view was meh, but luckily I was not able to hear any street noise from my tiny queen-bed room on the 22nd floor. I would definitely stay here again.

No frills hotel. Convenient location, express bus service to midtown Manhattan across the street.