NH Collection New York Madison Avenue

Ulasan NH Collection New York Madison Avenue

NH Collection New York Madison Avenue

22 E 38th St, New York, New York State, 10016Lihat Butiran Hotel
NH Collection New York Madison Avenue
NH Collection New York Madison AvenueNH Collection New York Madison AvenueNH Collection New York Madison Avenue
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
110 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.1
Kebersihan4.2
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Atur mengikut:
Semua ulasan(110)
Ulasan positif(8)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(2)
Tracy
Menginap pada Mac 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Apr 2024
The hotel staffs are Friendly & good service , room is clean , very great location! However the room is quite small it’s suitable for 2 pax and a bit over price . Overall I was satisfied with our stayed .
Terjemah
Sally
Bilik Premium Bertiga
Menginap pada Sep 2023
Bisnes
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Nov 2023
Overall we are happy to have found this hotel. They are spacious compared to other in NYC. 3 single beds stated in the website because 3 of us so it's just nice to book. However, when we checked into the room the hotel provided us with 1 queen bed and 1 sofa bed. Inaccurate information given.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for choosing NH Collection New York. We're delighted you found our spacious rooms appealing. Apologies for any confusion with the bed arrangements. Your feedback is invaluable, and we'll work to ensure accurate information in the future. We look forward to making your stay even more enjoyable.Best,Fredrick JonesGuest Relations Manager
Pengguna Tetamu
Menginap pada Jan 2022
Bisnes
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Apr 2022
Great stay, great price! Amazing bed
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for your positive feedback! We're delighted to hear that you had a great stay, found our pricing favorable, and enjoyed our amazing beds. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back in the future.Warm regards,Fredrick Jones Guest Relations Manager
Pengguna Tetamu
Bilik Double Premium Dengan Pemandangan Bandar
Menginap pada Nov 2023
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jan 2024
地理位置很好的一家酒店,房間不大,但佈置很合理,到帝國大廈、時代廣場都衹要步行幾分鐘就到了,出行非常方便
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for choosing NH Collection New York! We're pleased to hear you found our centrally located hotel convenient for exploring iconic landmarks. Despite the room size, we're glad the layout met your expectations. Looking forward to hosting you again soon.Best,Fredrick JonesGuest Relations Manager
Pengguna Tetamu
Bilik Double Premium Dengan Pemandangan Bandar
Menginap pada Feb 2023
Melancong bersama rakan
27 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Mac 2023
地點非常完美,帝國大廈旁邊,第五大道旁邊,地鐵4,6,x號線旁邊,周圍很方便,超市餐廳商場啥的都有。航空公司的首選,我們當天入住就碰見兩個班次的機組人員入住。設施很新,服務周到高檔,一樓酒吧餐廳俱全。唯一的不足就是沒有免費洗衣房😂
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing NH Collection and for taking the time to share your wonderful feedback. We're delighted to hear that you had a fantastic stay with us.Our location near the Empire State Building and Fifth Avenue, as well as the convenience of nearby subway lines and amenities, is indeed a significant advantage for our guests. It's great to know that you found our facilities to be modern and our service thoughtful and high-end.While we do not have a free laundry room, we do offer laundry services for our guests' convenience.We hope to welcome you back on your next visit to New York City, and we'll do our best to make your stay just as enjoyable as this one.Warm regards,Fredrick JonesGuest Relations Manager
Sandro
Bilik Deluxe Twin dengan Pemandangan
Menginap pada Nov 2023
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Dis 2023
Top Lage, Top Hotel, Top Unterhaltungsprogramm jeden Abend mit Jazz!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for choosing NH Collection New York! Thrilled to hear you're enjoying our top location and hotel. Delight in the nightly jazz entertainment – we aim to make your stay truly exceptional. Looking forward to ensuring you have a fantastic time!Best,Fredrick JonesGuest Relations Manager
DavGao
Bilik Double Premium Dengan Pemandangan Bandar
Menginap pada Okt 2023
Solo
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jan 2024
18歲及以上可以入住,好評。分配到了高層一個人角落的房間,所以北向和東向的景觀都能看到,房間很新很乾凈。大堂氛圍很好,餐吧還辦了一場爵士表演
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for choosing NH Collection New York! Delighted to hear you enjoyed the corner room with stunning north and east views. We're thrilled you found our atmosphere appealing, and we hope the jazz show added to your memorable stay. Looking forward to hosting you again soon.Best regards,Fredrick JonesGuest Relations Manager
Pengguna Tetamu
Menginap pada Mei 2023
Pasangan
22 ulasan
2.7/5
Disiarkan pada 27 Jun 2023
房間比較小,但比較衞生,乾淨。少見的是,還送一大瓶礦泉水可以用來沖膠囊咖啡,這些給予好評。但需要強調的是,該店前台櫃員缺乏基本的服務人員素質,言語及工作態度感覺極不友善,似乎有意對中國人區別對待。服務評分若有負分我都會給他們評的。在此對其行為表示強烈不滿!以後絕不會再住此酒店!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing NH Collection for your recent stay. We appreciate your feedback and are pleased to hear that you found the room to be hygienic and clean. We also take pride in offering amenities like a large bottle of mineral water for capsule coffee, which we're glad you enjoyed.However, I am deeply concerned about your experience with one of our front desk clerks. I want to sincerely apologize for any unfriendly or disrespectful behavior you encountered. This does not reflect the level of service we aim to provide, and it's certainly not indicative of our values of inclusivity and respect for all guests.Your feedback is extremely valuable to us, and we will use it as an opportunity to improve our service and ensure that all guests are treated with courtesy and professionalism, regardless of their background. Please reach out to directly at the hotel as l would like to personally apologize to you and gain more Knowlegde of what transpired so that we can address it properly I understand your dissatisfaction, and I hope you might consider giving us another chance in the future. We would love the opportunity to provide you with a more welcoming and enjoyable stay.Warm regards,Fredrick Jones Guest Relations Manager
Taotieshizi
Bilik Double Premier
Menginap pada Dis 2023
Keluarga
24 ulasan
4.5/5
Hebat
Disiarkan pada 10 Jan 2024
位置非常好,環境也不錯。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for choosing NH Collection New York! We're delighted to hear that you enjoyed the prime location and pleasant atmosphere. We look forward to welcoming you back soon. Warm regards,Fredrick JonesGuest Relations Manager
Pengguna Tetamu
Bilik Double Premium Dengan Pemandangan Bandar
Menginap pada Mei 2023
Bisnes
9 ulasan
1.0/5
Disiarkan pada 30 Jun 2023
不退按金,垃圾酒店
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,I'm deeply sorry to hear about your disappointing experience during your stay at NH Collection Madison Avenue. Your feedback is of great concern to us, and we sincerely apologize for any inconvenience you faced.Regarding the deposit, we understand the importance of a swift resolution. Please reach out to me directly at the hotel and l will do my utmost to assist you in resolving this matter promptly.Do note that it can take 7-10 business days for the deposit to reflect in your account due to processing times, although we understand the frustration this may cause.We genuinely appreciate your feedback, as it helps us identify areas for improvement. We hope that you might consider giving us another chance in the future to provide you with a more positive and enjoyable stay.Warm regards,Fredrick Jones Guest Relations Manager