Hotel berhampiran Jack Coffey Field, New York

Отель новый, все удобно. Хорошие матрасы. Завтраки континентальные отличные, жалко что оплачивать их пришлось отдельно. В целом отель хороший. Только утром в номерах выходящих на дорогу очень шумно. Насколько я знаком с городом, это проблема всех городских отелей в Нью Йорке.

Good one in budget hotel

Very good hotel but the area is not safe! I really would love from the hotel to put more locks on the room door also security guard at the front entrance

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni

Nice option in Harlem, conveniently located near the subway. Well managed.

Nice hotel located near hotpot restaurant and KTV. Felt like I was back in China! The front desk clerk was not there upon checkout… I just left the key. Love the airport motif.

住過很多次了，非常喜歡，離機場很近，下一次一定要再來，交通方便，適合轉機和一家來居住，機場很豪華，非常喜歡

After having our flight cancelled, we had to book a room unexpectedly at the last minute. Staff was extremely rude. We were told by the front desk that breakfast would be included with our room. We were also told the same by one of the workers that were working in the breakfast area. However, when checking out, we were told that only one meal would be covered and not two. Despite the room being booked by two people and having two beds in the room. No apologies for being told incorrect information, no empathy, nothing. We paid and received a copy of the bill, that did not include the breakfast amount. However, we come to find out later that they charged us for two breakfasts instead of one, an extra charge of $40. I will never be coming to this hotel again by the LaGuardia airport. Avoid at all costs.

My husband and I have been staying at this hotel for several days. We would like to give five gold stars to Mr. Willie Howard at the front desk for always going beyond the call of duty and providing outstanding customer service for us. Every time we come down to the lobby Willie always greet us with kindness. No matter how busy he is, he always makes time to talk to us. My husband is very ill with stage four Cancer. Willie always knows what to say to motivate him and also encourages him to exercise. Also there are many times he has jokes for us. We always go back to our room laughing. Willie Howard is a major asset to all guests at this hotel. Please tell him we wish him continued success. In addition we will also share our experience with our friends and family. Kind regards, Mr. & Mrs. Rodriguez

Good hotel for the night before/after the flight. Big spacious room and clean bathroom with all the amenities. Everything was nice, clean, comfortable. Breakfast was good, but small variety of food. Airport shuttle is a great option!