Pengguna Tetamu
30 September 2023
Positive: Large rooms Comfortable beds, Lovely lake views (at xtra cost) Clean, functional lift Negatives: NO DISCLOSURE re extra E10 each duvet and kettle, E10 for use of garage displayed at reception area, When I queried why Not disclosed initially, was told should have used air con, no other hotel on the holiday of 3 weeks has charged for use of extra blankets or kettle, requested to discuss with manager, was advised manager /owner does not have discussions re pricing 1 meal at restaurant, very small portion, so much cheese, unable to locate the beef in the ragu, unpalatable overpriced in comparison, deserts leftover cakes from breakfast menu , chose to eat externally for the next 3 nights, better price and better food and service. disappointing end to a fantastic holiday Lesson learned, ASK
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