Hotel berhampiran Nakanoshima Kosetsu Museum, Osaka

Really incredible. Highest quality, very comfortable. Breakfast buffet selection was incredible. The city view from our room and from the lobby is worth the fee in itself.

Great rooms - the wooden floor is a highlight. Very clean. Classy location near the heart of Osaka. No pool or big gym, but these don't really matter for a leisure trip - thes makes the hotel amazing value.

Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.

My husband and I opted for an overnight stay at this hotel due to its convenient proximity to the American Embassy, where we had a visa interview scheduled for the next day. As a practical and well-equipped business hotel, it offered all the essential amenities. The staff displayed exceptional kindness and patience, with fluent English spoken by at least the check-in personnel. One highlight worth mentioning is the delightful breakfast experience. For the breakfast menu, one could choose to have a Japanese and Western style. 😄

優點： 新裝修的酒店，房間在大樓18層以上可以看夜景。酒店位置在大阪的使館區，周圍有瑞士領館和美國領館。距離梅田一站地鐵（不過前後都要走幾百米），酒店門口有三班去大阪關西機場的大巴，非常方便。31層又一個露天SPA，挺chic。 缺點： 預訂系統混亂。在攜程上訂的兩大一小，辦入住時要求補一個小孩子的差價。我們的據理力爭，把攜程的預訂單拿給他們看。一個負責的日本美女找來一個東北小姐姐過來協調，第一方案是讓我跟攜程去協調。我説現在要我打國際長途去協調嗎？我的預訂單沒有隱瞞有小孩的情況，要協調也是你們去找攜程，為什麼要我找。我知道日本的酒店是按人頭收費的，我沒有隱瞞或者欺騙，我不承擔責任。 看我全程英文吧啦吧啦，日本美女也就妥協了，沒有另收費。 但感覺真的很不好，好像我們故意要薅羊毛似的。 早餐選擇少，想象一下各種膚色的人們排隊二里地等一個咖啡機的盛況。 就不能煮好幾壺咖啡給客人倒一下嗎？要不就添一台機器。早餐結束時間也早，9點15到説十分鐘早餐枱就要撤了，餐票上不是寫的10點結束嗎？這是日式服務的標準嗎？不理解。 服務人員也有非日本本國人的，看樣子是南亞人，英語不靈光呀，跟他説了加被子，跟他説quilt聽不懂，duvet也聽不懂，最後給我送了一床毛毯我真是栓可油。個別日本前台對中國人隱隱的不太友好，對韓國人超熱情。聽説大阪有很多韓裔，咱也分辨不出是不是遇見她老鄉了。 房間打掃奇葩。客人不特別説明要求全面清掃房間就基本上不清掃，衹給換了毛巾添了瓶裝水。 總結：比較適合小情侶旅行，可以天際SPA。不適合帶小孩的家庭出遊。酒店預訂系統跟中國對接不利，想掙中國人的錢就拿出點兒認真的服務意識。不然就還是老老實實收韓國人的錢吧。以上！

Cozy Gem in the Heart of the City For Sakura not far from the Osaka Castle and Kema Sakuranomiya Park 毛馬桜之宮公園 I recently had the pleasure of staying at the Hotel and I must say, it met my expectations.. From the moment I stepped into the lobby, I knew I was in for a refined/controlled experience. Sadly check in is late 3 pm and check out 10 am. It allows for thorough room preparation I noted. First and foremost, let's talk about the room. Despite being compact, it was incredibly charming and efficiently designed. Every inch of space was utilized to perfection, making it feel cozy rather than cramped. The quality fittings added a touch of class, and I appreciated the simple decor. The bed was exceptionally comfortable, providing a restful night's sleep after a long day of exploring the city. A quiet room floor 13 Additionally, the hotel's location, nestled between metro stops and surrounded by numerous restaurants and convenience stores, made it incredibly convenient for getting around and finding dining options. One of the highlights of my stay was the helpfulness of the staff. From check-in to check-out, they were always friendly, accommodating, and eager to assist with any questions or requests. However, I must mention that the boxed breakfast provided by the hotel was a little disappointing. While it was convenient, the selection was limited, and the quality didn't quite match up to the rest of the experience. Overall, my stay was wonderful, and I would recommend it to anyone looking for a cozy and convenient accommodation option in the heart of the city. I will consider staying when I visit Osaka again

The hotel is located in the central area of Osaka. Two minutes walk to the subway station. Thought the room might be a bit small, the environment was clean, comfortable and pleasant. Staff were nice and friendly.

Simple no frills hotel, good if you are just looking for a hotel to have a rest after long day out. Have all the basic amenities you will need such as shampoo, conditioner, body wash, foam wash, towels, toothbrush, comb, etc. You can borrow umbrella from the hotel if the day is raining. There are also washer and vending machine within the hotel. Location is walking distance away from dotonbori and the nearby subway.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

Bilik itu bersih dan dilengkapi dengan baik. Kakitangannya ramah. Hotel ini menyediakan kopi & teh secara percuma di lobi di tingkat bawah. Selain itu, pemandangan dari atas bumbung sangat mengagumkan (dan tempat bergambar yang bagus)! Mempunyai penginapan yang sangat hebat dan selesa, thx