Hotel berhampiran Oinji, Osaka

Walking distance from exit 1 of Awaza station takes around 2 mins, the room is clean and tidy and the toilet clean too. The staff in the hotel are friendly and provide good service.

インスタグラムでこのホテルを見つけ、部屋もアメニティのポーチも可愛いと思い予約しました。 ホテルのホームページを見てみると、“チェックいただいた宿泊ゲストには、ルームアメニティが入ったオリジナルトラベルポーチをプレゼント”と記載があったので、ネットで最安値を検索し予約しました。 ホテルに到着し、部屋に入ってみると楽しみにしていたアメニティポーチが見当たらない。フロントに確認してみると、「公式ホームページからの予約でしかプレゼントしていません」との事でした。 もう一度ホームページを確認したが、その文言は見当たらず、フロントにもう一度問い合わせしました。 すると、「公式ホームページにあるアメニティの説明には、“チェックいただいた宿泊ゲストにはルームアメニティが入ったオリジナルトラベルポーチをプレゼント“と記載しているが、予約のページ開きお部屋の詳細を開くと、“公式ホームページからのご予約の方にはオリジナルアメニティポーチを無料にてプレゼントいたします”と書いてあります」と説明されました。 ”チェックいただいた宿泊ゲストにはプレゼント“と記載があると、宿泊者全員が貰えると思いませんか？と尋ねても、首を傾げながら対応をされ、申し訳ございませんの一点張りでした。 このホテルに泊まることを楽しみにしていたのに最悪の気分になりました。

Me and my friend stayed here in April for 2 nights whilst in Osaka. It is a bit far from the main dotonburi canals and shopping etc but probably about 25 minutes walk ish. The hotel itself was lovely very clean very modern the bunk beds was comfy I actually slept unlike in other places I stayed in japan. We did make a mistake on our booking and booked for men’s which woops so they changed it to the women’s thankfully , you get free coffee juice and toast in the morning but we didn’t really use it much, I was so impressed by the design the facilities the shower the toiletries the washrooms etc it looked much more expensive that it actually was. I think we got s bargain for this place for 2 nights and it looked like it would have cost us a lot by the interior and exterior. Overall I really enjoyed it here and I would defo stay here again given I would be back in Osaka

Loved my stay! When you spend the day discovering the city, all you need is a comfortable place to sleep, and I got exactly that. The rooms were large, and the beds were comfortable. I was also satisfied with the cleanliness of the communal bathrooms. Another important thing is that the hostel is easy to find.

This superb hotel, very conveniently situated near Honmachi station on the Midosuji line, is the best hotel within the Holiday Inn Express Chain that I have ever stayed at. Our room, furnished with a contemporary flair, house exceptionally comfortable beds for a tranquil night's sleep. In a thoughtful nod to guest comfort, the hotel offers both soft and firm pillows to suit individual preferences. The intuitive air conditioning system allows for seamless temperature adjustments, and the seemingly small refrigerator packs a punch with its remarkable cooling capabilities. A suitably sized table is perfectly situated for using my laptop. The bathroom goes above and beyond, featuring a powerful massage shower system that soothes our every tired muscle after a full day of touring. The hotel staff are a paradigm of warmth and hospitality, always available with a smile and ready to assist. When I requested for a plug adapter, they went the extra mile and provided two, fulfilling my true requirements perfectly. The breakfast buffet is a culinary delight with its high-quality selections. Even though the variety may not be vast, the available options more than satisfy the palate for a hearty breakfast. The handmade Tofu stands out with its impressive softness, surpassing those I've had in Hong Kong. In a testament to their thoughtful service, the hotel provides bags for guests to pack their breakfast, catering to those on a tight schedule. After a six-night stay at this hotel, I found it hard to bid farewell to this remarkable gem, standing out among the multitude of hotels. It offers an experience that redefines hospitality. From Jerome, the General Manager, to every member of staff including the room cleaning team, there's a palpable demonstration of team spirit in their commitment to delivering supreme quality service. While I’ve previously enjoyed my stays at the St. Regis and Intercontinental in Osaka, this experience has shifted my preference. Should I find myself returning to Osaka, this hotel will undoubtedly be my singular choice.

You don't have to worry about traveling to different places. Because it's close to the subway and also close to the most popular shopping areas. Polite service staff, clean rooms and there is a laundry room as well, very convenient.

We booked for 5 days in this hotels, locationwise is very convinience near to shinsaibashi-suji shopping area and also shinsaibashi metro station. The room is quite nice but toilet sometime have a smell and also the toilet lid it always closed and touch your back whenever you are doing some business. On the last day the staff is quite rude when we asking for late check out for 30min to 1 hours and asked us to pay and even not pay attention to us when she talk. Overall is quite nice to stay!

The hotel is very well located right next to the metro exit 11 of the Sakaisuji Hommachi metro station. It is also centrally located, I.e. in the middle of Umeda, Namba and Osaka castle. The rooms were big and clean. There was even a sink, a washer/dryer and microwave in the room. My only issue was that limited housekeeping services were provided, but that seems to be the norm in japan.

The most I like about this hotel is location. It’s located very close to Dontomburi & high-street shopping area. By the way, the design of the whole floor and even the room quite dark & dim. You will see the dusk on furniture very easily. It was more about design to be chic hotel I would say but if you travel with elderly it was too dark and not so properly. We also found a piece of tissue in the room. On the first day that we have breakfast we went down before breakfast section close 30 minutes, and they informed us already which is understandable, and we absolutely respect the time. While we mostly finish our breakfast, the most senior staff came to our table with not so nice gesture to rush us to finish. He told is “5 minutes” but he told the table of 3 ladies next to us “10 minutes” and giggling. That’s already ruin my morning mood. For me this very rude and unacceptable as I am also working in luxury & lifestyle hospitality industry as well. I select Mercure in Osaka because of the brand. This is my first time with Accor property in Japan, and it makes me very doubt in their service quality. However, other staff I met at the collider and front office very pleasant and helpful, especially Mr.Kim who help us on check in. Overall experience for me is OK, but I expected to see well-trained staff when they approach the customer. This kind of things will make the service another level. Comparing to Kyoto hotel I stay few nights their in a local brand but the service was very warm welcome and homies.

Canopy by Hilton Osaka Umeda ~ 一間值得推介嘅新洒店，洒店房間好大，向住淀川河，可以望到日落，景色怡人。由洒店行去大阪站不用十分鐘，沿路有天橋穿過商場直達大阪站，非常方便。 Canopy by Hilton Osaka Umeda ~ A newly recommended hotel. The hotel rooms are very spacious and overlook the Yodo River, allowing for beautiful sunset views. It takes less than ten minutes to walk to Osaka Station from the hotel, with walking bridge that goes through a shopping mall directly to the station, very convenient.