Hotel berhampiran The Glee Club Oxford, Oxford

No coordination between Trips and the hotel on check in procedure. Hotel failed to notify guest on need to have check in code and the staff on call during the day couldn’t even differentiate between a hyphen and a dash and kept giving the wrong code. Very frustrating. Also the doors are too loud and noisy when they close can almost feel the shakes in my room 1.

Fabulous newly-refurbished room with super bed, compact but nicely fitted bathroom and air con. Peaceful village setting away from roads, a bonus around Oxford, with easy access to city by bus or riverside ride or walk. Welcoming staff and spacious, relaxed lounges and bars, lots of outdoor space.

Short walk from the bus station. Nice hotel by a river. Clean. Front desk staffs friendly and helpful. Reasonable price for hotel in Oxford area. Buffet breakfast is acceptable but not much choices.

Good experience in the hotel Good experience in the hotel Good experience in the hotel

The bed was really uncomfortable. It's a cheap bed with springs that you can feel and when any of you move it disturbs the other as the bed shakes. I would have thought this hotel would have better quality mattresses, id rather stay in a travel lodge next time

Was easy to locate especially for first timers in oxford. There was a convenience store & fast food van just opposite and was so perfect to get something to eat. Room was super clean although there was no intercom to communicate with the the receptionist as we had to go downstairs to complain when we had a issues with our toilet sink. However, it was quickly sorted and we were assisted to get another room asap

It is a super good hotel. Very convenient to the super market, the hotel is very new, everything is very tidy and clean. The breakfast is good. The staffs are very nice and polite. I will suggest our friends to stay this hotel.

We stayed for two evenings in May to visit Blenheim palace. We had two rooms, both superior, one on the first floor of the pub and one leading out to the front. Both rooms were beautiful; the one outside had very low ceilings and beams (ok for us as we’re not tall), with a big clawfoot bath and a walk in wardrobe. It also had the most stunning fireplace that backs on to the one in the pub. The other room had a huge 6ft bed and a very big walk in shower. Both were incredibly comfortable and we slept well both nights. We ate at the pub both evenings; the first night a young chap was managing the restaurant, he and the team did a phenomenal job. The service and the food was superb. He second evening we shared the steak (we had two between the four of us) and it was amazing. Again the food and service was fabulous. On the Saturday we were the only ones eating breakfast, the service was prompt and the food delicious. However the breakfast on the Sunday was an absolute disaster; the chap who seated us (I didn’t catch his name but he had an overseas accent) took our order and then we waited…. We waited and waited as he seated others, took their orders and their breakfasts came while we waited. The room wasn’t full, there were about 5 other tables seated (and he walked past us several times and looked at the table). When we asked him, he blamed the kitchen then went to find out what had happened. He came back and apologised and said it would be with us shortly (to be clear, two of us were only having toast!) only for us to have to chase again. An hour had gone by and we still had no breakfast (every other table had come and gone by then. After chasing a second time, he brought out one cooked breakfast (with the wrong eggs) and an omelette (the other order was for poached eggs on toast), oh and then the toast! We explained this was wrong so he blamed the kitchen again and then said he’d get them to make poached eggs but we said we’d rather not have rushed poached eggs (and to be honest it had been over an hour, we had to get off). There was an almighty row going on between him and the kitchen (I imagine the order simply hadn’t made it and then he’d guessed). We were gutted, it had been such a lovely stay with two fabulous meals and great service and it ended like that. We were told that a guest had a flat battery and they were trying to help out with that, but to me there’s no excitement for that level of service in a breakfast room where only 5 tables have taken breakfast. When I checked out he apologised it did not make eye contact. I really wanted to be writing a positive review and like I said the majority of the stay was super, to the point we’d discussed returning g. However that wouldn’t happen now, which is a shame.

Looking at previous reviews of this hotel, I can only think that our experience here was an unusual one but we were quite disappointed with our stay. Our room (3) was tiny (in hindsight we should have booked a more expensive one), and was uncomfortably small for two people with nowhere to put bags down or hang up clothes apart from a few hangers on coat hooks. The lighting was poor and it had a very rattly industrial fire door into the bathroom, which seemed amusing at first, but wasn’t quite so funny in the middle of the night when it clanged shut if you let it go! In fairness, other rooms on the websight looked gorgeous, I wish we’d booked one of those! Not the hotel’s fault, we just expected our room to be better for the price. Also disappointing was that the food on both nights was below average with limited menu choice and lots of dishes being unavailable.. This was a shame because it was my birthday ‘treat’ but fell far short of what we expected from a so called ‘luxury’ hotel. I can only think they were having a couple of off days and we were just unlucky. On a positive note, it’s a very eclectic place, decor is rustic, bordering on scruffy but still interesting, the staff are very friendly and the bar and restaurant have a warm and welcoming atmosphere, but when we were there the poor staff were run off their feet which resulted in patchy service and difficulty reserving a table, However, despite the problems the staff were very nice people especially the bar manager who tried her best to make up for the various menu shortfalls and discounted our drinks and food bill as an apology, which we very much aporeciated, but sadly I still don’t look back on our stay and feel that it was all that great, not really as special as we hoped it would be given all the hype. Based on our experience I wouldn’t recommend it or go again.

很好很滿意