Pengguna Tetamu
26 Jun 2024
Overall an excellent hotel. Good rooms, good food, helpful staff, interesting concept of all the poetry on the walls. not much to add there. I'll focus this review on accessibility for wheelchair users--I cannot walk long distances, nor descend steps myself. Accessibility-wise, the hotel gets a "B". In general, accessibility is very good for a palace built on a hillside! Get dropped off "up the hill" outside reception. From there I could roll to the room (#107, dedicated to Bernardim Ribeiro), the restaurant, and the spa. Corridors wide, satisfactory. Bathroom big including roll-up shower, low sink, grab bars everywhere. Points lost for: thick carpet in room makes wheelchair harder to manoeuvre; mini-ramp on one side (outside) of balcony door only; small turning radius to bathroom; low toilet; low, small shower seat; no easy way to enter pool at the spa.
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