Hotel berhampiran caseificio Pastorello, Palermo

First of all, the location is perfect and the rooftop makes it possible to relax and have the best view over Palermo. Let’s talk about the staff. Never in any destination I’ve meet a staff so friendly, funny, helpful and generous. The hostel has everything you need, kitchen, free food, music instruments, play rooms, amazing outdoor areas, bar, and a pool is upcoming too. The rooms are really clean and spacey. Bed and room temperature is comfortable. The only problem was that I had to leave.

Location incantevole, posizionata in pieno centro a Palermo, è ideale per chi vuole visitare i monumenti principali della città e poter trovare ristoranti e fast food aperti ad ogni ora. La stanza è pulitissima, è dotata di kit cortesia completo di bagnoschiuma,shampoo e creme, e la doccia è ampia e moderna. Idem la dotazione tv pari ad Hotel pluristellati e rinomati. Il personale è gentilissimo , ci hanno accolto fin dal garage convenzionato, portandoci nella struttura, dandoci ogni informazione circa la città e come muoverci. La stanza è dotata di macchina del caffè con molte cialde, ovviamente offerte dalla struttura. Stupenda la raffigurazione dei monumenti di Palermo alle spalle del letto. La stanza che abbiamo scelto era ampia. Sicuramente quando tornerò a Palermo sarà nuovamente la mia scelta.

I had a tough time giving InCanto an average rating, because it was definitely not average. The good qualities were really great, but the bad qualities were really bad. First the good - The room was large & comfortable, located right in the middle of everything, a few steps away from the famous Four Corners. I loved the breakfast every day delivered right to our room. Lots of great places to eat and drink, and sights to see, just a short walk in every direction. Now the bad - InCanto is difficult to find, since the main entrance, the one with a sign, is inside a private building up on the 2nd floor (or 3rd floor for Americans.) There is no signage on the main streets, and only a tiny sign once you find the otherwise generic door located down an alley. I asked many locals for directions when I was only 1 -2 blocks away, and nobody had ever heard of it. The Four Corners is very close, and very LOUD. Live music starts early in the morning and continues until late at night. Well after midnight, after the music stops, people walk through the streets shouting & kicking beer bottles. It's never quiet, and you easily hear all the noise from inside the room with all the doors & windows closed. The front desk is only staffed in the morning, so when we could not find the place in the afternoon to check in, nobody was there to answer the phone. There's no elevator and no help, so be prepared to carry all of your own luggage up two flights of narrow stairs. We had a misunderstanding regarding our bill. It worked out fine in the end, but we couldn't just go to the front desk to fix it, we had to do everything online, so something that would have normally taken two minutes wind up taking half a day. Our room had a nice wood floor, but there were tiny nails sticking up through the floor. We normally don't wear shoes inside, but after having the nails tear our socks and poke the soles of our feet, we had to keep our shoes on. For me, the negatives outweighed the positives, and I would not stay here again or recommend this place to anyone else.

Overall a good hotel. Location is excellent, central to most of the major sights. Friendly and helpful staff. Very clean. Breakfast not too exciting. Our one big drawback was the advertised free parking is not free. It costs €10 a night and we were not made aware of this before hand. The parking garage is not based at the hotel but further down the street and is very difficult to drive to. Normal procedure is to call the hotel and they ask you to pull over on a busy road and a parking attendant will come and get you. He then keeps the car and car keys at his garage and will bring the car out on request from the hotel. The system worked well once we were aware but again it caused some stress and confusion on our first night driving around a busy city. And driving in Palermo is not for the faint hearted!

Nous avons passé neuf nuits dans cet hôtel, à trois (un adulte et deux ados). Notre première impression : nous étions très déçus par notre chambre et nous avons eu envie d'annuler la réservation pour aller ailleurs. Les matériaux employés pour l'aménagement et la décoration sont très ”cheap” et les chambres n'ont pas le charme qu'elles ont sur les photos. Celles du bas avec leurs grandes vitres colorées (l'hôtel a été aménagé dans un ancien théâtre) ont du cachet, mais leurs sanitaires sont à l'extérieur. Tout le monde peut y aller : impossible d'y laisser le moindre effet personnel et de se promener en petite tenue, d'autant que c'est le couloir d'entrée de l'hôtel... En tout état de cause, la chambre qui nous a été proposée n'etait pas celle réservée. Le bruit. Toutes les fenêtres de l'hôtel sont en simple vitrage, alors que l'immeuble donne sur l'une des avenues les plus fréquentées de Palerme. Autant dire que les boules Quiess ne sont pas une option. Par facilité - nous étions en plein mois de juillet - nous avons décidé de rester là malgré tout. Notre hôte, nous voyant désappointés, a été aux petits soins pour rendre notre séjour agréable. L'aspect ”cheap” s'est quand même vérifié à plusieurs reprises. À l'usage, nous avons apprécié la proximité immédiate de tous les lieux animés et des transports. Il y a un arrêt de bus très bien desservi juste en face de l'hôtel, qui permet d'arriver à la plage de Mondello en trois quarts d'heure (bus 101 puis 806) et d'aller /venir de l'aéroport par une navette directe. La gare est aussi tout près ; pour aller à Cefalù il faut compter une bonne demi-heure de transport. En revanche, ne pensez pas aller vous baigner dans les environs de l'hôtel : le port n'est pas du tout aménagé pour le tourisme et il n'y a que des brisants en dehors d'une minuscule zone de mise à l'eau pour les barques, qui n'est pas nettoyée (algues et coquilles de moules et d'huîtres font office de plage). Autre point fort de l'hôtel, son accord avec le petit café donnant sur la rue où on prend le petit-déjeuner. Les gérants ne sont pas regardants et ont les enfants à la bonne (vive les croissants farcis à la Nutella). Nous avons enfin beaucoup apprécié la clim', qui était silencieuse et a fonctionné jour et nuit sans la moindre difficulté. Par temps de canicule, c'était vraiment très agréable de sortir le matin, de rentrer se mettre au frais en début d'après-midi et de ressortir reposés vers 17h. Vu que la plupart des lieux à visiter sont tout près, c'est un QG très pratique.

Albergo ben posizionato anche grazie alla presenza della metropolitana. In ogni caso anche a piedi si arriva al politeama in massimo 20 minuti. Pulizia ottima. Unica pecca per chi lo desiderasse la mancanza di una colazione salata.

Greeted by friendly receptionist on arrival late at night. Check in was quick and easy. Our room was on the 2nd floor, the upper-most floor. The room was spacious and well equipped, with two beds, bedside tables, a large chair, a desk, a fridge, television, but most importantly an air-conditioning unit. Everything was in good working order. The outlet plugs are the strange italian 3-pin ones as opposed to the usual Europe 2-pin model, so not all our adaptors worked. Bathroom was decent and has everything one would expect. The shower is rather on the small side and could do with higher water pressure. More than ample lighting in the room. Our only real complaint of the stay is that every single night (we stayed 5 nights) there was an awful noise and commotion coming from directly below the hotel’s balcony - some kind of odd party going on every night. Unsure if this was related to the hotel itself or not. This noise continued well into 02:00H / 2am. I messaged reception every night that ‘il rumore é troppo forte’ but nothing was ever done. Dinner was absolutely awful - shocking quality at extortionate prices; hardly anything traditionally italian either. Save yourself and go somewhere local or in the city centre. Much better and cheaper elsewhere. Location seems good but public transport in the area is abysmal and should not be relied upon. Taxis are incredibly expensive, especially for tourists. Apart from those issues it was a good stay and would stay again. I just wouldn’t dine in the restaurant ever again, and would probably request a room away from that god-forsaken balcony.