Hotel berhampiran Palazzo Galletti di Santamarina, Palermo

A very professional establishment who provides excellent service and attention to detail. The food was fresh, the rooms clean and orderly, and the staff ws friendly and helpful. I would recommend them to any traveler without reservation.

It’s a clean and safe comfortable single room - a little dated in itself but higher quality hotel than most with breakfast and dinner served on the ground floor with some panache - staff very helpful and kind

First of all, the location is perfect and the rooftop makes it possible to relax and have the best view over Palermo. Let’s talk about the staff. Never in any destination I’ve meet a staff so friendly, funny, helpful and generous. The hostel has everything you need, kitchen, free food, music instruments, play rooms, amazing outdoor areas, bar, and a pool is upcoming too. The rooms are really clean and spacey. Bed and room temperature is comfortable. The only problem was that I had to leave.

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

Close to the city center and main shopping area. Car not needed and parking in the area of the city a challenge. Room was spacious and tidy but needed updating. The refrigerator only functions when you're in the room making it a challenge to keep anything cold. Comfortable shower but the door barely worked as some plastic hardware was brittle and broke. Friendly staff was helpful when approached but did not go out of their way to anticipate problems. Breakfast was extensive and the bar (coffee) staff very friendly and professional. Note that we booked two rooms in anticipation of a working family member but had to cancel one after she got COVID. The hotel refused to provide a refund for the cancelled room AND we paid additional for an extended stay in the remaining room as we waited for a negative test while she quarantined in another location. Additionally, while the staff (mostly) observed COVID protocol, most of the guests did not.

Soggiorno ottimo, camera con vista Mare stupenda , colazione abbondante, servizio receptionist molto professionale, prezzo ottimo. A fine soggiorno ho pagato solo 4€ di tasse in totale per 2 persone .

L'hotel e' situatato in una zona centrale di Palermo ,ottima la possibilita' di parcheggio privato che possiede al suo interno. La struttura e' un po datata e la colazione non il massimo per qualita' e quantita', per il prezzo pagato direi che va bene.

Greeted by friendly receptionist on arrival late at night. Check in was quick and easy. Our room was on the 2nd floor, the upper-most floor. The room was spacious and well equipped, with two beds, bedside tables, a large chair, a desk, a fridge, television, but most importantly an air-conditioning unit. Everything was in good working order. The outlet plugs are the strange italian 3-pin ones as opposed to the usual Europe 2-pin model, so not all our adaptors worked. Bathroom was decent and has everything one would expect. The shower is rather on the small side and could do with higher water pressure. More than ample lighting in the room. Our only real complaint of the stay is that every single night (we stayed 5 nights) there was an awful noise and commotion coming from directly below the hotel’s balcony - some kind of odd party going on every night. Unsure if this was related to the hotel itself or not. This noise continued well into 02:00H / 2am. I messaged reception every night that ‘il rumore é troppo forte’ but nothing was ever done. Dinner was absolutely awful - shocking quality at extortionate prices; hardly anything traditionally italian either. Save yourself and go somewhere local or in the city centre. Much better and cheaper elsewhere. Location seems good but public transport in the area is abysmal and should not be relied upon. Taxis are incredibly expensive, especially for tourists. Apart from those issues it was a good stay and would stay again. I just wouldn’t dine in the restaurant ever again, and would probably request a room away from that god-forsaken balcony.