Hotel terbaik di Pamukkale

We stayed here one night when we travelled from Antalya to Izmir. The rooms are fairly big and has all your basic needs. Staff are very helpful. They have a nice dining area and a good restaurant. Staff gave us tips to see hot air balloons in the morning. We missed this in Cappadocia so we captured some beautiful memories.

Fabulous place. The room was excellent with an amazing hot shower. The staff were wonderful, the food in the restaurant was lovely and they are “dog friendly”. Highly recommended.

#positive #I was happy with the Room Size, Nearby Activities, Value for Money, Convenience of Transport, Location, Natural Light in the Room; very good location.very good stay.lovely hostel manager. we hope we 'll have chance to stay the SUNRISE again.

De l'extérieur, l'hôtel semble accueillant et agréable. Toutefois, dès notre premier contact avec l'équipe, nous avons été surpris par leur froideur : ils n'ont pas voulu que l'on paye par carte bancaire, en nous disant qu'ils n'avaient pas de lecteur, alors que nous pouvions le voir derrière le comptoir. Ensuite, nous avons été conduits à notre chambre : elle ne possédait pas d'aération, ce qui entraîne une odeur de moisissure constante, en plus d'une humidité très désagréable. Je pense qu'il est d'ailleurs dangereux de rester dans cette atmosphère plusieurs nuits, notamment pour de jeunes enfants. De plus, les matériaux utilisés dans la salle de bain ne sont pas de qualité : le lavabo n'est pas bien vissé et les toilettes évacuent les fluides par un trou situé à côté, et non pas en dessous... Je vous laisse imaginer le problème. Le déjeuner était bon, mais sans plus, que des produits industriels. La piscine n'était pas non plus accessible, mais je ne peux pas m'en plaindre, ça n'est que le début de saison. L'emplacement est très bon, je ne peux pas leur enlever cela. Enfin, nous avons payé le lendemain de notre arrivée : depuis ce moment, aucune politesse, aucun échange, même pas un bonjour ni sourire. Même lors de notre départ, ils ne sont même pas venus au comptoir, mais nous ont juste fixé depuis leur canapé. Je comprends que certains touristes puissent être agaçants et malpolis, que ce métier n'est pas toujours facile, mais je ne comprends pas non plus cette attitude. Enfin bon, le prix n'était pas si élevé, mais je me devais d'écrire ce message pour les familles qui paieront le prix fort cet été et qui feront face à ces dysfonctionnements.

I am absolutely appalled by the standard of practice of eliminating the risk of Corona virus by this hotel. We came from a very long trip with high expectations of staying and resting at a clean and well known franchise hotel in Turkey. There are posters with information and rules of staying safe with the Corona Virus visible and there was also a disinfectant spray procedure carried out on our luggages. But it is all for show. The staff member had no idea what was being used in the disinfectant spray. Nothing is being genuinely practiced. The hygiene practice was absolutely disgusting. We went into our room to find the floors had not been cleaned. When we tried to contact the reception to notify them, no one had picked up the phone. We also tried the landline contact number a couple of times and again no answer. My husband had to walk down to reception and ask the staff to change our rooms immediately. The staff were not attentive and did not attend to our request immediately. When the staff member had arrived, he took us to the room and didn’t offer to take our multiple luggage’s to the new room. I would not recommend anyone to stay at this hotel. Run as far away as you can!!!

Pamukkalede yeni bir isletme cok sevimli bir aile isletmesi tam bir butik otel…odalari gayet buyuk ve temiz kullanisli…tavsiye ediyorum denemeniz lazım kesinlikle… nisan ayi havuza giremedik ama agustosta tekrar rezervasyon yaptirdim o havuza girmek lazim 😇😇😇

The room was spacious and clean. Shops and markets were all in a walkable distance. And the host was nice and willing to answer all questions.

The hotel is a spa hotel in the middle of nowhere. Its guests are mostly group tours making a stopover in Pamukkale enroute to Cappadocia or Ephesus. As the hotel is isolated, dinner has to be at the hotel. With nothing else to do, the best option would be to dip in the thermal pool or have a relaxing massage.

Pros: The hotel building is modern. Room sizes are good. All the rooms have a double and single bed. Thermal pools are great. 24-hour stay only Cons: You allowed one towel a day You allowed one bath rope a day for the pools You allow one water at dinner You allowed tea or coffee only at tea time Let's not forget the racist restaurant staff who decides who he wants to assist. Reception checks us in and then calls to say there is a mistake on the reservation. Once, I showed her my voucher. She says the mistake was on their side. After a long drive, it was a bother to have had to go back down and sort out check in. The food was awful... it was limited, and you are not allowed to bring in any food from outside. The Internet is super slow.

My friend and I went to the restaurant part of Özbay Hotel yesterday and they made sure we had a good time. They brought food that we didn’t order as a complimentary and everything was so delicious. I am from Turkey and I know when I eat good kebab :) On top of that, we were so tired from walking in the site all day, they dropped us to our hotel which was only 500 metres away. It was very nice of them! Totally recommended from local/Turkish eyes! :)