Mercure Paris Gare de Lyon Opéra Bastille

Good: The hotel location is very strategic, it near the Gare De Lyon Station, it give me travel very convenient. Bad: i have some bad experience during my stay. 1. on the fifth day morning, i only discovered my pillow case have black stain (look like mouldy). ( refer my photo) i did ask why the housekeeper did not changed it. the front desk did not answer me. 2. the toilet was very narrow, on the fifth day i have to check out early to catch my train , as i walked out from the shower room, the narrow walk path, have a sharp edge scratched my body, when i check out i do feed back to the front desk, however the front desk lady , seem very unfriendly dont even to concern about my feedback, she just listened. 3. i broke a glass on the second day during my breakfast. reason, the glass was placed at the edge of the table, this is just a small feedback, i dont understand why they want to place the glass at the edge of the table? this is winter time, we wore thicker, as i walked pass the narrow table path, my jacket drag the glass fell.

It was a pleasant stay, staff was friendly and awesome, room was very clean, breakfast have a moderate selection of food for your choosing, shower facilities is well equipped and takes just around 3mins walk from gare de lyon

presque parfait ... lavabo presque bouché , manque de papier toilette  accueil parfait