Hotel Taipei dengan Tempat Letak Kereta

I was on a biz trip so it’s a nice and clean 4-star hotel which is part of the Hilton group. They have a shower + separate bathtub and also a separate smart toilet with heated seats for privacy. However no blackout curtains so prepare for Taiwan’s 5am sunrise brightness. Although they don’t have a restaurant, they partner (using credit) with the Starbucks for us to have our breakfast there. They also provide a mini bar which is refreshed daily. There is a McD next door and family mart and 7-eleven nearby too. Plenty of local food nearby to try as well.

Eslite hotel.... what can I say? It was a fantastic stay at this hotel. Our family left and already wanted to come back to stay. The location is tops 5/5 if you are in to design and creative environment - being right next to the Songshan Cultural and Creative district and a 24hour Eslite Spectrum next door! What more can one ask for?!! It was a total treat to stay here for 2 nights and it isn't enough. A point to note - there is not hotel swimming pool but there is a 24h gym, though it is a simple set up. There could have been more free weights. We had a surprise, a complimentary room upgrade to a larger one so the photos are what we stayed in and not what we booked (double deluxe room). This room was super well-appointed. The little design details and the spaciousness was perfect for our family of 3. We felt so at home and comfortable that we lounged in the room so much instead of going out. Most notably, the hotel lobby is designed to feel like a living room / reading room with extensive book collection which you can request to borrow up to your room. Every Thursday and Saturday, there is a happy hour for guests and free flow of beverages (alcoholic and non) and finger snacks. We enjoyed this little treat very much! I highly recommend Eslite hotel. We will be back!

Return Residents. So helpful concierge. Especially when I have a lot of children. I need that additional reservation hel

Hotel is located in an extremely convenient spot - next to the metro station as well as having both 7-eleven and family mart right next at your door step. Love the japanese bath layout with great water pressure. The only downside is we found a piece of sharp metal on the carpet by accident that pierced right through the foot on our first day. The front desk were quick to apologized and offer additional cleaning service. Just wish they were a little more cautious with these things. Luckily it wasnt too severe.

A genuine and detailed review based on my recent stay. The mattress feels as if it has a latex overlay. It felt slightly stiff and uncomfortable when I first laid down, though my overall sleep quality was still acceptable. I am curious whether this mattress type is only used in rooms 547 and 548, or if this is the standard bedding setup across the entire hotel. The front desk and concierge service were excellent and flexible. We were originally assigned rooms on the 10th floor, which would have offered great city views. After making a last-minute additional booking and requesting adjacent rooms, the team kindly rearranged our stay to two end rooms on the 5th floor. Although there was no view, the arrangement was perfectly fine for our group. Some hotel policies feel less aligned with international luxury standards. Breakfast service ends promptly at 10:00 AM, which is quite early, and the standard check-out time is 11:00 AM. That said, the hotel was accommodating and allowed us a complimentary late check-out until noon upon request. We had an unpleasant experience with one breakfast staff member. We booked two rooms in total: one with breakfast included and one without. Our friend from the non-breakfast room came downstairs after 10 AM, by which time the buffet had already been fully cleared with no food left at all. Despite there being nothing available to take, the staff assumed we were trying to sneak in complimentary food and asked us to sign a charge slip. This unfair presumption that we were trying to gain petty advantages made our group feel very uncomfortable. The gym and sauna area are always extremely crowded. Unlike typical luxury hotels, these facilities are open to external members as well as in-house guests, resulting in heavy traffic at all times. On the positive side, the rooftop swimming pool is well-maintained and very pleasant to use. The room design is stylish and modern. The minibar is generously laid out and visually gives the impression of being complimentary, though guests should note that items are actually chargeable. The shower pressure is strong and excellent, offering a great bathing experience. Final Verdict The Regent Taipei is absolutely worth booking if the rate is under HK$2000. However, for any rate above HK$2000, it is far better to upgrade to the Mandarin Oriental Taipei for a HKD few hundred dollars extra — the service and overall standard truly match its premium luxury ranking.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated. We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip. In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol. On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable. The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead. One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning. Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay. Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.

Saya rasa hotel ini hampir seperti hotel empat bintang, jadi saya tidak menjangkakan perkhidmatan lima bintang. Biliknya cantik, dengan dinding Lego untuk menghiburkan anak-anak, dan katil lantai mereka sendiri berdekatan dengan kami. Saya juga suka meja lantai, mudah untuk kami makan makanan bawa pulang. Kebersihan rumah agak pelik. Katil tidak dikemas, walaupun saya tidak menjangkakan sebarang pertukaran tempat tidur. Terdapat juga mainan rawak di dalam timbunan LEGO, mungkin ditinggalkan oleh anak-anak lain. Sarapan pagi hampir sama setiap hari tetapi satu yang menonjol ialah mesin teh untuk memilih sebarang jenis teh berperisa. Bayangkan teh gelembung tanpa gelembung. Lokasinya bukanlah yang terbaik tetapi sebenarnya boleh diuruskan walaupun untuk kami dengan dua anak kecil. Ia sejuk jadi 10 minit berjalan kaki ke metro terdekat adalah baik. Bas ulang-alik lebih seperti van yang hanya memuatkan 8 orang, untuk makluman anda. Terdapat kedai serbaneka di seberang hotel. Beberapa restoran juga tersedia, tetapi ambil perhatian bahawa mereka hanya menerima wang tunai atau Line Pay. Perkhidmatan baik. Kakitangan sentiasa baik dan membantu apabila diperlukan. Payung boleh dipinjam di depan pintu.

Tempat letak kereta menyusahkan dan anda perlu pergi ke tempat lain, tetapi kakitangan perkhidmatan menjelaskan dengan sabar dan anda boleh meletakkan bagasi anda terlebih dahulu! Tanah adalah sangat mahal di Taipei, jadi tempat letak kereta dilakukan oleh tempat letak kereta mekanikal dengan gesper magnet! Kakitangan perkhidmatan juga membantu saya mendaftar masuk. Saya tinggal di tingkat 25. Terdapat dispenser air di atas lantai, yang sangat mudah. Bilik itu sangat bersih. Tingkat tinggi itu dilengkapi dengan tingkap kaca yang besar, jadi saya dapat melihat dengan jelas pemandangan yang indah. Walau bagaimanapun, bunyi hujan di tengah malam sangat jelas! Terdapat banyak ***a bufet sarapan pagi, dan kanak-kanak sangat menyukai kawasan permainan kanak-kanak, tetapi tidak ramai yang menggunakannya! Kolam renang luaran agak kecil, jadi saya tidak menggunakannya! Daftar keluar juga pantas, tetapi jangan lupa untuk menyahmagnetkan gancu magnet tempat letak kereta untuk mengelak daripada membuat perjalanan lain!

Lokasi: Benar-benar hebat, hanya satu minit berjalan kaki dari Lapangan Terbang Taipei ke pusat membeli-belah bawah tanah. Kalis bunyi: Kalis bunyi hotel tidak bagus pada mulanya. Kedengaran perbualan keluarga sebelah termasuk ibu dan anak bertengkar. Walaupun boleh difahami, masih pukul 1:30 pagi dan ia sangat mengganggu. Perkhidmatan: Saya tidak menjangkakan standard yang tinggi daripada hotel ini, tetapi kerana bilik sebelah sangat bising, saya menghubungi kaunter penerimaan tetamu dan meminta mereka menanganinya. Sudah tentu, tahap bunyi telah berkurangan dengan ketara, dan akhirnya saya dapat tidur. Kemudahan: Airnya kuat, panas dan AC adalah mencukupi. Saya fikir apabila menginap di hotel seperti ini, semua orang harus memahami, merendahkan suara mereka, dan menghormati antara satu sama lain untuk penginapan yang menyenangkan.