Hotel Dortmund dengan Tempat Letak Kereta

Hotel is in good location near to train station and shopping area. We had a triple room which is clean. However washroom ventilation fan not working also air conditioner not working, we told hotel but no technician fixing it. Hotel reception Miss Victoria was nice and offer us free breakfast as compensation.  It would be good if there is kettle in the room form boiling water.

Location is just opposite the train station but the position of hotel is rather awkward. Surrounding can be rowdy due to crowd around the hotel. Not suitable for those who prefer quieter environment. Room is very hot n stuffy despite opening the window

We came from Ireland to Germany and stayed at NH Hotel Dortmund. During our stay, Caroline stood out as the most professional member of staff. Having visited many countries and stayed in numerous hotels, we can confidently say that her level of professionalism is exceptional. She speaks both English and German fluently and consistently delivers a high standard of service with great attention to detail. We strongly believe that Caroline truly deserves to be in a managerial or assistant managerial position, and we highly recommend dealing with her for any service.

Var der en overnatning, så svært at bedømme, men fint og rent hotel og en glimrende morgenmad 😊

Für uns war es der perfekte Aufenthalt. Personal war super freundlich und hilfsbereit. Für meinen Hund war bestens gesorgt. Wir freuen uns schon auf den nächsten Aufenthalt.

The hotel is nice and simple.. room is small but ok.. nearby easy look for food.. will come back again..

Kesinlikle fiyatını fazlasıyla hak eden bir otel temizlik kahvaltı odalar personel ilgisi harika mercure hiç tereddüt etmeden kalabilirsiniz

The hotel is close to the BVB Dortmund Stadium, which was our main target the 2 nights of our stay in Dortmund. Good service and warm welcome. Simple but great breakfast.

While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.

Das Zimmer war klein, aber für eine Übernachtung völlig ausreichend. Der Check-in am Terminal war unkompliziert, und ab 17 Uhr ist auch jemand an der Rezeption verfügbar. Leider gibt es aktuell eine Baustelle, die man schon hören kann, aber es war insgesamt erträglich. Die Wände sind recht dünn, sodass man die Nachbarn gelegentlich hört. Die Nähe zur Autobahn bzw. Schnellstraße fällt nur bei offenem Fenster auf. Die Sauberkeit war insgesamt in Ordnung, allerdings sollte man besser nicht unter das Bett schauen, und Fenster, Spiegel waren etwas schmierig. Die Heizung/Klimaanlage sollte auch mal abgewischt werden. Die Handtücher und Bettwäsche hatten auch leichte Flecken. Das Frühstück bietet eine durchschnittliche Auswahl, der Preis dafür ist jedoch eher hoch. Positiv zu erwähnen ist die nette Dame am Empfang, die sehr freundlich war. Fazit: Für eine Nacht und ohne hohe Ansprüche ist das Hotel in Ordnung, aber es gibt definitiv Verbesserungsmöglichkeiten.