Cari Hotel 2-Star di Madrid

The location is very convenient—it’s only about a 15–20 minute walk from Atocha Station. I even walked back to the hostel alone at 2:30 a.m. and felt safe the entire way. The staff were incredibly friendly. One of the nicest surprises was the free welcome drink, which I could enjoy at the hostel’s restaurant. Breakfast was also included in my booking, and it was a generous buffet with plenty of options to choose from. A big thank you to the entire team for your kindness, for keeping everything so clean, and for creating such a warm and welcoming atmosphere.

comfy place, nice staff, but you need to bring your own hair dryer. Sometimes it’s noisy downstairs but acceptable for me. People here are super nice and outgoing. A bit far from metro but close to attractions. 2 supermarket nearby, super convenient.

The hostel is just next to the Sol metro station, only about 2 mins walk. Has lift and bath and toilet in the room. Only one bad thing is that the stair to the upper bed is quite difficult to climb.

Отличный отель в центре города! Все достопримечательности в двух шагах , кафе , магазины , все рядом! Номера в хорошем состоянии, все чисто , жаль нет чайника , но в целом отлично! Рекомендую однозначно!!

This review is not about the €9 breakfast charge. I paid for the breakfast because I had eaten it. This review is about how I was treated afterwards. A simple misunderstanding over breakfast escalated into one of the most unprofessional hotel experiences I have ever had. After I politely suggested that the hotel communicate its breakfast policy more clearly to avoid similar misunderstandings in the future, a staff member, Yansel, began shouting at me from outside the hotel, called me back inside, repeatedly accused me of “trying to play with him,” raised his voice throughout the interaction, claimed that he was the manager, refused my request to speak with the General Manager, and aggressively handled my personal belongings. He pushed and kicked my luggage towards the exit, damaged my bags, repeatedly shouted at me to take my belongings and leave, and I also felt mocked while trying to communicate in English instead of being treated with patience and professionalism. As a solo female traveller, I found this behaviour intimidating and completely unacceptable. Guests should be able to raise feedback respectfully without being shouted at, aggressively confronted, or having their belongings handled in this manner. I later spoke with Raul, who was professional, apologised for the way I had been treated, acknowledged that there had been been a misunderstanding regarding the breakfast, confirmed that I was entitled to leave my luggage after check-out, and informed me that Yansel was not the General Manager or the manager. I appreciate Raul’s professionalism. However, that does not change what happened. Based on my experience, I would not recommend staying at Hotel Mayerling Madrid. There are many hotels in Madrid where guests can expect to be treated with professionalism and respect. In my experience, this was not one of them. As a solo female traveller, I did not feel safe after the way this situation was handled. For that reason, I cannot recommend this hotel and would encourage other travellers to consider alternative accommodation.

We had a wonderful stay at this hotel. The front desk staff were very friendly, welcoming, and helpful throughout our visit. The hotel room was exceptionally clean and well maintained, which made our stay very comfortable. One of the highlights was the stunning rooftop view it was absolutely beautiful and added a special touch to our experience. We enjoyed our stay very much.

I had a fantastic stay at Petit La Latina. The property was exceptionally clean and well-maintained. A special mention to the customer service team, who were incredibly helpful and attentive throughout my visit. It’s excellent value for money given the quality and location. Highly recommend!

The room was impecable. Though I would like to have a little rack on the shower to place my shampoo and conditioner bottles. The bed was comfortable but I wish they had individual pillows instead of just one long noodle-like pillow. The window blinds were extremely hard to scroll up. Regarding the automatic check-in, I had to call the hostel number for them to give me the reservation number which I did not know. It took me a while to complete the check-in. They should also let the visitors know that they have to walk upstairs so light luggage is recommended here.

The accommodation was clean. They don’t have a lift, but it’s alright to walk a few stairs. Shared bathroom and toilet. Water for showering was hot enough. There is a fan in the room. The location was close to a 24 hour supermarket. The downside is that there was not water boiler for people who need hot water:( but overall it’s good

Pretty crowded sometimes but I could work and sleep without any problem. My only concern was that AC didn't work at all, sometimes was pretty hot.