Hotel Davao dengan Tempat Letak Kereta

For the price, the comfort room is not that okay. There’s a wet area also in the floor carpet which I did not raised anymore because I checked in late already and will just move to other room the next day.

my second stay at this hotel and it is good. clean. and all staff are very friendl

A birthday present for my mother! Then the earthquake happened. The staff were very helpful most especially we had a 4 months old baby and a two year old! They did their best despite people panicking. They kept their calm! The family was glad we chose Dusit Thani again and again. Thanks a lot Dusit!

My second time here, and it’s still my top choice! Clean rooms, friendly staff, and a breakfast buffet that is just as delicious as I remembered. Great service all around—highly recommended.

The Pinnacle Hotel and Suites offers a great value stay in the heart of Davao City's Sta. Ana district, characterized by its reliable, well-maintained functionality despite an admittedly outdated style. Guests benefit from large rooms and good core amenities, including a well-kept pool and gym, and a balanced and generous breakfast buffet with good selections. Strategically located, the hotel is a convenient walking distance to G-Mall of Davao for an affordable quality mall experience

We arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for. When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem. Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.

What I liked: - good location - excellent customer service - beautiful reception - the breakfast was authentic and tasty What I did not like: - cockroach was found in my room - the rooms and bathrooms are extremely dated in desperate need for a redo, despite some efforts for refurbishment since my last stay earlier this year - the TV is pretty much just a decoration in room, about 4-5 channels are available with poor signal quality, without any exaggeration it is impossible to view. Not a Smart TV, so no YouTube or Netflix to keep you entertained, if you choose to stay here, - it is poor value for the price/night, the recent price increase is really not justifiable

The location is very convenient for me going to the airport, only thing I am disappointed a little bit the shower isn't working 😁 I collected water in a bucket for shower and for brushing teeth 😅. The Electric Kettle won't work either 😔. I hope the staff will check it properly(room 18) . The rest I'm happy for the service. I invited my aunt and my cousin in my room just to get some stuff and they went after I'm glad staff are not so strict. This my my 2nd stay in that hotel next trip I'm still want to book and stay

We thoroughly enjoyed our stay in the heart of the city. My partner and I experienced excellent service, mainly when an incident arose that required us to visit the hospital. The staff were exceptionally cooperative in providing an incident report, which was incredibly helpful for our insurance reimbursement process. While the hotel is somewhat older and the amenities could be upgraded, I still felt very comfortable during our stay. I would recommend this place.

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