Hotel Lisbon dengan Tempat Letak Kereta

Excellent service, excellent breakfast. Very nice rooftop bar. Hotel offers lots of small but nice surprises, from welcome letter to farewell chocolates.

On the first night, the room provided did not match my original reservation, and it was only on the second night that I was moved to the correct room. However, The staff were exceptionally attentive and eager to assist. The room itself was spacious, with strong water pressure, and body lotion was provided. For breakfast, there were egg tarts available on some days, though they were slightly too sweet for my taste. Overall, the breakfast selection was quite comprehensive and offered almost everything one might wish to have. In particular, the male staff member in the breakfast room provided excellent service and took great care of the guests.

Once i was checked into the room in the evening, everything was lovely and spotless. No complaints. However, prior to that was disappointing. I came directly from the airport after a red eye from NY landed me in Lisbon in the early morning (5am). I was told I could leave my luggage in the Hotel’s lockup for the day (prior to check in) and found there was neither a lobby I was allowed to wait in, nor a bathroom i was allowed to use to freshen up or relieve myself before setting out on a day tour of Lisbon at 9am. The overnight receptionist was at best unfriendly and at worst downright rude… even refusing my offer to pay for a whole additional day just so I could get 2 hours of use in any room available, (mainly just to use the bathroom and take a power nap). He lied and said there was no rooms available (despite this website still showing vacancies the night before). Really unprofessional. I don’t want to deduct stars from this review for just this one bad apple though, because I must say the other two (morning and afternoon) receptionists were absolutely wonderful and made every effort to be both welcoming and accommodating to my basic needs. That overnight guy should take a lesson in manners and hotel hospitality from either one of them.

The hotel was a an good experience. The best thing is the cleanliness and location of the hotel, can't complain there. However, I was disappointed there were no slippers provided for free and the pillows aren't great, its not fluffy enough and with two there isn't good neck support. I didn't have the best sleep because of this. Room service was slow although staff are very friendly. The breakfast was very mid nothing special and tasted okay not a huge amount of selection. Overalli would still recommendas its very clean which is the most important aspect for me and is easily accessibleby public transport and at a good price.

Comfy and spacious room. Shower is good. Location is good. The only defect is there is no plug for power cable on desk

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

The staying experience in the hotel is fair only. 1. The lift is unstable. When it arrives at the designated floor, it shakes rigorously,. I have great concern on its safety. 2. The breakfast is poor. The hotel requires me to pay for breakfast for every day, even I said I don’t want breakfast. Even worse, the food are always boring and insufficient. For example, I went to the restaurant for breakfast at 9:40am today. most of food including scramble eggs, toast, mushrooms were all gone. Staff noted the situation but did not refill them. 3. The room is small, old and smell not good. 4. The mattress is very thin

O nosso hotel de eleição em Lisboa. Bem localizado (perto de Campolide e Sete Rios), staff do FO muito bom, restaurante bastante agradável e camas super confortáveis, tanto na suíte como em quartos normais. Foi aqui que o nosso filho aprendeu a andar em 2024 e onde iremos sempre voltar quando estivermos em Lisboa.

Stayed here for a short trip and loved it. Breakfast was delicious with both local and international items. The room was cozy, and the bathroom was very clean. Excellent hospitality from the entire team.

The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.