Hotel Lisbon dengan Tempat Letak Kereta

I recently stayed at Hotel Lumen and had a really great experience. The service was outstanding – the staff were friendly, helpful and always ready to assist with a smile. The rooms are delightfully spacious and modern, much larger than what you usually find, with comfortable king size bed. The bar deserves a special mention: they serve excellent drinks and cocktails, perfect for unwinding in the evening at also to see the lightshow from or going out to the patio Location-wise, it's very convenient depending on your plans – close to metro and within easy reach of both the city center and other areas. Overall, highly recommended for a comfortable and enjoyable stay!

The hotel was perfect except I was assigned to a room right underneath the restaurant and may be nearby to the hotel’s housekeeping room. It was so much noise from 6am till 11pm every night. I stayed there for 4 nights and did not have good sleep at all. Avoid room 310.

Overall ok. The hotel is located near the sea. Very nice but far from city centre. The housekeeping keeps missing things esp floor mat.

Once i was checked into the room in the evening, everything was lovely and spotless. No complaints. However, prior to that was disappointing. I came directly from the airport after a red eye from NY landed me in Lisbon in the early morning (5am). I was told I could leave my luggage in the Hotel’s lockup for the day (prior to check in) and found there was neither a lobby I was allowed to wait in, nor a bathroom i was allowed to use to freshen up or relieve myself before setting out on a day tour of Lisbon at 9am. The overnight receptionist was at best unfriendly and at worst downright rude… even refusing my offer to pay for a whole additional day just so I could get 2 hours of use in any room available, (mainly just to use the bathroom and take a power nap). He lied and said there was no rooms available (despite this website still showing vacancies the night before). Really unprofessional. I don’t want to deduct stars from this review for just this one bad apple though, because I must say the other two (morning and afternoon) receptionists were absolutely wonderful and made every effort to be both welcoming and accommodating to my basic needs. That overnight guy should take a lesson in manners and hotel hospitality from either one of them.

這是里斯本性價比非常高的酒店，對於家庭出遊這是最好最方便的選擇，冰箱、電磁爐、鍋碗瓢盆就連紅酒杯都有，這真的太令人驚喜啦。酒店裝修很有質地，每個服務員都熱情，前台的一個帥氣小哥還和我們分享了他買的點心，真的太暖心了！每年來都會帶着家人住在這裏的。

We had a lovely stay at this hotel in Lisbon. Everything was great, and the overall experience was very comfortable and enjoyable. Our room had a beautiful view overlooking a large park right in front, which made our stay even more special. The bed was very big and extremely comfortable – we absolutely loved it! The atmosphere of the hotel was warm and relaxing, and we truly enjoyed our time here. We would definitely stay here again. Highly recommended!

The hotel was a an good experience. The best thing is the cleanliness and location of the hotel, can't complain there. However, I was disappointed there were no slippers provided for free and the pillows aren't great, its not fluffy enough and with two there isn't good neck support. I didn't have the best sleep because of this. Room service was slow although staff are very friendly. The breakfast was very mid nothing special and tasted okay not a huge amount of selection. Overalli would still recommendas its very clean which is the most important aspect for me and is easily accessibleby public transport and at a good price.

Sehr sauberes Hotel, super Service. Da wir bereits zum Flughafen fahren mussten, hat man uns für 5:00 Uhr (ab 4:00 möglich) etwas für den Frühstück vorbereitet (Gebäck, Obst und man konnte sich Kaffee und Tee zubereiten), fanden wir toll, da wir beim üblichen Zeiten (ab 7:00 Uhr) nicht am Frühstück teilnehmen konnten.

The hotel us just right in front of the Olaias Metro Station. It is very convenience to travel from the Airport and in town. It is very fast by the Metro. The room is in good size for traveling and visiting. The breakfast is good and enough for us with good coffee. Things are well attended。 If we found the air conditioner was not working properly, the night receptionist will come to our room immediately to help us. When we checked in the receptionist is not very presented, she said you have booked city view room, the room is like that. When.we went in the first room it was on the 6th.floor, there was no view at all. I then returned to request changing room, the a room on 11th floor was given. She said if you want to change for higher floor, you have to said to my manager, she is off today. So the next morning, I asked the manager, she was so helpful and immediately gave me a room on higher floor to get rid of the two sided walls. To what I believe us that if the young receptionist presented in a more friendly way, and offer her services to request her manager rather than asking the customer to approach her manager directly. So far we are happy with our stay and hopefully the hotel could improve the customer services with the young lady receptionist.

The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.