Hotel Patliputra Continental

One of the worst hotel for any type of celebration, 3rd class hotel.. Extremely poor service, No Wi-Fi, poor service, non responsive staff, The staffs at the reception are very rude ,they won't cooperate you with anything, and also won't pick calls.

Muskan and Ravi helped really well with the checkout. The room was quiet, the shower was warm. Room was cleaned well everyday and food in the restauranr was fine. ………………………………… ………………………………… ………………………………… ………………………………… ………………………………… …………………………………

Ref: Waiting for a communication from the management team. Dear Sir/Madam I am writing to you on behalf of Planet Edu Exams Pvt. Ltd.,. There was an issue raised by the hotel, wherein they did not allow few food packets which were to be distributed to our staff who are at duty since morning. These packets were sealed and were not meant to be consumed inside the hotel; they were only to be distributed and then to be taken home by the said staff. Such distribution always happens during the exam schedule. I met the lobby manager (I guess) and then your F&B Manager, seated on the guest relation table. After discussing with him, I requested him to allow the packets to be taken for distribution. However, he vanished and came back after 15 minutes, stating Admin Manager is not allowing this. When I wanted to speak with the GM or the Admin Manager, he vanished again I have been waiting for the gentleman or the admin manager for almost 30 minutes, however, both seem to have vanished. Have requested people at reception and others, none are helpful and are just ignoring my requests. Let me tell you I have stayed at the best hotels and maybe some bad ones too, but your hotel takes the case as far as guest relationship is concerned. This is insulting to the core. Is this how you treat your guests? Is this the way to handle a situation? To insult the guest and leave him in between while moving away from your tables. Pathetic it is. Quite pathetic and absurd. I would never recommend this hotel to anyone - the kind of treatment I have received here today, is such, that I do not have words to described it. I wish better sense prevails and you actually start servicing the guests, rather than creating obstacles and maltreating your guests. If I were to rate 1 to 10 on guest relations believe me your hotel would not be rated beyond 1 due to this incident. It is about 40 minutes now.....and well, none are present to speak with me.

Excellent hospitality. Location is also good. All staff members are courteous and understand the need of the customer. Food and other services are also good. Specially salon is good. Train staff are there. Overall experience of staying here is good.

Mr Vikas Kumar provided excellent service in Saloon ..he is very soft spoken , he has good experience in hair cutting , beard setting and different grooming items... He gave some crucial tips to maintain healthy hair and also to maintain skin in different season.

Room service was hygienic and well maintained, Ambience was nice of Birsto restaurant,Service boy Santosh and Shubham was give a good service of my group...Good well done guys...Thank you chef team and also bistro management Mr.Vinay Jha and Mr.Himanshu Kumar thanks both of you Also thanks to Miss Shiaka she treat us very well of my group we we'll visit again and again..😊