Ulasan Fifth Pattaya Jomtien

The hotel is nice and located in a great spot, but the breakfast variety needs significant improvement. We were very disappointed to find that an expensive New Year’s Eve dinner was automatically included in our price. This was not mentioned in our Trip.com confirmation and felt like a "tricky" hidden fee. The food at the gala was quite simple for such a high price. On a positive note, the staff put on an interesting show featuring Thai dancing and boxing (I hope they were paid extra for their hard work!), though the singer and band were unremarkable.

Staying for the third time in this hotel as I had a decent experience staying in the new wing "jacuzzi suites" on the previous two occasions and the location is handy for Jomtien, however on this occasion I stayed at the old dilapidated wing and my experience was terrible. Walked into the room and it had a strong stench. The rain shower dripped, the hand shower leaked, a lot of the woodwork was in terrible condition, the internet through LAN as well as Wi-Fi kept dropping, my deluxe room was meant to have a kitchenette but it had no utensils like spatulas, knives etc. Just a pot, pan, 2 bowls and plates. The kettle was worn and had a button missing. There was not a single electrical plug point that was free or available to be used in the room so I had to unplug the phone and one of the lamps in order to plug in my phone charger and laptop. The TV is not smart. Moreover the check-in experience was absolutely horrendous. Since my flight arrived in Bangkok at 6:00 a.m. I had requested for an early check-in around 9:00 a.m. I was promptly sent a curt message through my trip.com booking by the staff advising me how there will be an 800 baht or 1600 baht early check-in fee with a complete disregard for my loyalty and the fact that I was going to be having my third stay here. I emailed the manager through the Hotel website directly requesting them to waive this fee in acknowledgment of my loyalty and the fact that I may want to extend my stay by a further 6 nights to which they responded by saying that early check-in would be subject to availability if I don't pay the early check-in fee as they used the fee to block my room and do not allow anyone else to book it for those hours... but I don't understand because checkout is until 12:00pm and if the room hasn't been booked then what is the issue with allowing a loyal returning guest who will be spending five nights (or potentially 11) in your hotel to check in a few hours earlier unless of course the idea is to try and squeeze every single penny out of the guest which is highly against the values of the Thai hospitality (and hospitality industry in general) that I've been accustomed to from my many visits to this lovely country. In all my years of travel and staying at hotels like The Langham in London, the Grand Hyatt in Shenzhen, exotic hotels in Belize where celebrities like Nicolas cage and Madonna have stayed at I have never been asked or bullied into paying an early check-in fee. Upon arrival at the hotel the staff member that clearly does not have any hospitality training for reasons I will be stating shortly asked me to pay 800 Thb early check-in fee even though I had advised them of my 24-hour journey. At this point I obviously just wanted to check into my room and go to sleep so I got bullied into paying the fee. In spite of this I was made to wait for over an hour in the hotel lobby. I had made it clear to the staff member that I don't mind paying the fee as long as I get to check into my room right away. While I was asked to wait the staff member did not offer some water or any beverage. Once the staff member decided that it was time to hand over the keys of my room to me, they shouted across the lobby my first name(usually hotels address you by your salutation and last name) and called me to the front desk to hand me the keys. Once again no offer was made to provide assistance with my luggage. I decided to not extend my stay at this hotel and to move to a different hotel. The breakfast did not have the usual Continental pastry items but its good if you do eat meat and eggs. Since I don't I stuck to the selection of 4 fruits. The coffee was horrible. My advice is to avoid staying at the old wing completely even if the nightly tariff is 10 US dollars. If you must stay at this hotel, choose the new wing but anything more than 70 US dollars is not worth it. The jacuzzi suites or as the hotel misleadingly calls them are actually whirlpool bathtubs for just one person.

We enjoyed the unassuming appearance of the hotel and the quiet atmosphere. It's just a five minute walk to the beach and to the restaurant. The breakfast was quite generous offering both western and Thai food.

The sign and name of the hotel is not easily detectable during the night time. There is no staff helping the luggage. Location is okay for self driving. Overall it is okay.

The lake-view rooms are decent, but the rooms facing the wall on the other side had a strong musty smell. They looked directly onto another building, which was very close. There was also some noise from the hotel next door undergoing renovations. However, the breakfast was excellent and really helped us out.

Great hotel! Nice part of Jomtien. I would definitely recommend.

The room was decent. I stayed in the old building and wasn't offered a new one, but the facilities were well-maintained. There's a small kids' pool and a slightly larger adult pool downstairs. Breakfast was good, with a decent variety. I noticed most guests were Russians and older Europeans/Americans, along with some Thai locals; not many Chinese guests. The location is a bit far out, near Jomtien Beach. You'll need to take a *songthaew* from Terminal 21 to get there. For tourists, I'd recommend staying closer to Pattaya Beach instead; it's noisier but much livelier and more convenient for getting around. Oh, and the 7-Eleven right outside the entrance has moved, so you'll need to walk a few hundred meters further to find another one.

Overall, it was good. The breakfast wasn't as varied as some reviews suggested, but the room was clean and tidy.

The area is nice and quiet but needed to ride a car to the malls and activities since we're a family. You can walk to the night market and enjoy the sea breeze by the beach at night

I booked this hotel is because they have great review. However the room I stayed here is far below my expectations, it is old and broken. It is located on old wing and not worth the money I paid. Luckily the bed is comfortable and the breakfast is good. I think it should be rated between 7.5-8/10 instead of 9/10.

I'm a repeat guest at this hotel and I liked it so much I returned! The rooms are still in new condition spacious and clean, all with balconies. The staff are polite, friendly and efficient. The location is great, not far from cafes, restaurants, bars and night markets, plus the beach is just 150 or 200 meters down the road. The rooms are quiet too, & well blacked out at night. The buffet breakfast is also plentiful and varied. No complaints from me. I would stay here again.

Great place to stay for a few days or more. Rooms are bigger than average, with a big bathroom that has a bath tub. Comes with safe box, microwave, kettle, hair dryer, etc. There's a balcony with a glass door too, were you are allowed to smoke. The breakfast spread is good, with western & Thai food. There is always a reasonably priced cafe or restaurant at block 2.

Great size rooms and very comfortable bed and a huge fridge for a condo. Just slightly dated with the interior and could do with a makeover

Excellent location close to Jomtien Beach. Clean and spacious room. Great breakfast with everything you need. Only recommendation is that the bathtub should be removed and install a proper shower cabinet, because the access to and from bathtub is a bit difficult and slippery.