Penginapan Mercure di Perth

We stayed for 4 nights and overall the hotel felt more like a 3-star rather than a 4-star. During our stay, we ran out of soap and i asked three times, no one came to replace it until I personally asked the cleaner for a refill. Our first room also had a cracked toilet seat with rough edges that actually scratched us, so we requested a room change. In the second room, the room phone was not working, we went out for the day expecting it to be fixed, but nothing was done by the time we check out the hotel. To be fair, the location is convenient and the staff are friendly, but the experience and maintenance standards did not reflect a 4-star rating. With improvements in housekeeping responsiveness and room upkeep, this hotel could offer a much better stay.

staff were really lovely and polite, they upgraded us to a deluxe room! its a 10min walk from the station and not fully sheltered. with a car its fine, just a little hard to find free parking. the bathroom was really bad for 4 star standards... the shower sprayed everywhere but me and the temperature fluctuated often. the bathtub was nice but the hot water wasnt really hot either, and theres no shower head. we only stayed 2 nights so it was not so bad for us.

Really enjoyed our stay at the hotel. Clean and tidy with a good tasty breakfast. We slept so well- comfy beds and black out curtains. Location is quite good and walkable into the CBD. There is a bus stop outside but we didn’t utilise this. All of the staff that we encountered were really friendly. I liked the design of the bathroom area but the shower did leak water into the basin area during each usage. A couple more places to hang towels would also prove handy. Would stay again