Hotel berhampiran Murdoch Community Garden, Perth

Booked this room for my brother and mother. They throughly enjoyed their stay at Pan Pacific. It’s located near a park which offer an awesome view of the river.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Special occasion for our wedding anniversary and well looked after by the Hilton Parmelia staff, and it’s always nice to see long time staff and the meet new. While diamond HH, we were upgraded to a beautiful Kings parlor room for the weekend, had an amazing breakfast in our room, and we always find the executive lounge enjoyable as a relaxing place to go and the food offered is often varied. We enjoy the Samuels restaurant and bar food menu, but I do miss the Caesar salad from the pre covid days. It used to be the best. We have stayed at other Perth hotels, including the DT but the Parmelia still comes out tops for us. Thank you for making the weekend so special.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

Strongly recommend this venue. Greeted by helpful staff who go out of their way to make you comfortable. Nothing is too difficult for them. Very clean rooms with crisp sheets. Perfectly cooked and presented breakfast with a wide range of options.

We wanted accommodation close to the Arena and this was perfect. The staff, cleanliness, breakfast, accessible bathroom, were all great. Shame about the comfort level of the bed and couch. The bed rolled into the middle big time and was very low. The couch was extremely low making it unusable for a person especially with a disability. They had obviously not thought about this aspect of useability only the bathroom to make it an accessible rating. We would stay again but not in that room and we would enquire about the comfort of the furniture.

From the moment we arrived to the last second of our 2 night stay we were treated like royalty, the room was luxurious with well appointed amenities and soft luxurious bedding. The view is to die for looking out over perth city and the Swan River, and really is breathtaking of a night time. The hotel has a vast amount of thing to entertain you so realistically no need to leave, (and we didnt). Everything is within walking distance so it is very well situated. The pool area is divine with infinity pools and 2 jacuzzi's for those slightly cooler days. The bars and restaurants are excellent with a wide variety of food and drinks to satisfy every craving! Even if it is some dirty old mcdonalds haha. Overall this experience was a 6 star experience. Definitely one we will be doing again very soon in the future.

We got a unit that says no window and since there is no other places with decent price and this is the only one that looks decently priced we tried for 1 night and we were very surprised with the outcome. It's nice and even without a window it's by far one of the most cleanest and nicest hotel we have stayed so far. It's right beside the car park and tucked away at a corner but that didn't bother us. We love it actually. It's also on ground floor so we didn't had to climb stairs or wait for lift. The check in was seamless with automatic check in. Amenities is great. Distance was a bit far from station but it's a good exercise and walk!

I had a pleasant two-night stay at The Colony. Waking up each morning to the sound of nature and a beautiful balcony was nothing short of a dream. The staff was incredibly remarkable! My flight was at 6pm and I was meant to check out by 10am. However, it was stormy outside and a very thoughtful staff member named Melanie reached out to me and allowed me to extend my checkout time. I am returning to Perth in November and I will look nowhere else but to stay at The Colony again!

AN ABSOLUTE DISGRACE BIG4 … LOOK ELSEWHERE Recently, my wife and I stayed at Big4 Perth Midland Tourist Park. This without doubt would have to be the worst Big4 caravan park that I have ever stayed at, and I have stayed at a few being a Big4 Member. In fact, I would go as far as to say that it is an absolute disgrace to the name of Big4 who would do well to distance themselves from this park. Many of the permanent’s sites, of which there are many, are nothing short of hovels which should be condemned; the ablutions whilst old, really need some proper cleaning and not just a lick and a promise. Hand soap in the ablutions was hit and miss, and garbage bins were continually overflowing and reeked of rotten food (prawns heads, crab shells etc) in the heat. The bins need to be either replaced more often as they become full or moved to a more central area away from sites, and if the permanents must walk a short way to put their rubbish in the bin, then so be it … having them parked outside their vans bringing flies and vermin is unacceptable especially in the heat of summer. Our site had a gutter that was so high that it caught our grey water outlet as we backed in twisting it 90 degrees, but thankfully not breaking the outlet. When we leave, again we expect the high gutter will catch the outlet again and hopefully not break it. Despite the check-in documents saying there is to be no washing of cars and caravans, several times we saw both permanents and campers doing just that … washing their cars etc … no intervention by staff was ever observed telling people to stop this practice. We needed consistent WI-FI as we were selling our house and needed contact both with sales agency and solicitors to facilitate the sale … but the Internet was “spotty and intermittent” every single day of our stay, even in the early hours of the morning when fewer people would be using it. Numerous times a day, I had to reboot my laptop which was extremely disappointing and frustrating when the booster was less than 10 metres from where our caravan was situated. Whilst the staff were fabulous, and accommodating, and the rates competitive, it did not make this stay worth coming back … we will never stay here again. For those looking at staying here, look elsewhere … it is a disgrace!