Hotel berhampiran Point Reserve, Perth

this is a relax space for slowing down life speed. good environment although there is not much facility but the atmosphere is good to rest and reset body. there is a restaurant provides food daily without going far away in good price and quality. comfortable bed inside room and tidy. a coffee machine with free coffee for guests is warmly welcomed. highly recommended and considered will come again with my family.

Good value for its price level. Basic room, clean enough despite being rather dated (still using the traditional key with that big plastic attachment). Check-in staff, breakfast & location also good. A few stops on the free Red CAT from Perth Stn to the block behind. A block away is the wonderful vast expanse of Langley Park with the Swan River at the side.

Booked this room for my brother and mother. They throughly enjoyed their stay at Pan Pacific. It’s located near a park which offer an awesome view of the river.

We found this hotel so opulent and beautiful. Pure class and exceptional service from the minute we pulled up for valet parking. We ate lunch in the stunning Firewater Grille. The menu choices, wine selection and service was truly first class. The meals were cooked to perfection. Hubby had a rack of lamb and I had fish of the day. We were advised our room (Junior Club Suite) was ready and were pleasantly surprised on entering at how spacious it was. The TV was much larger than we expected, the pillows on the beds were some of the best we have ever experienced and the bed itself was very comfortable. The views from our room were beautiful overlooking the Swan River over to South Perth. The night views were stunning with all the lights flickering. We had Club access which was also perfect for us. We spent almost two hours there at a window table enjoying the lovely night lights, chatting, relaxing and enjoying the very generous selection of canapes, wine and sprits. Again, the service in there was impeccable. Breakfast at the Firewater Grille provided fantastic food options, hot and cold and there was nothing more we could have wanted. The amazing service by staff continued throughout our whole stay. The Duxton Hotel staff are to be commended for their excellent service and attention to detail. I was so impressed. Do yourself a favour and treat yourself to a short or long stay in this amazing hotel. I guarantee you will be truly spoilt and made to feel special.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

Lokasi bersebelahan kedai Apple di Perth. Bagus dan tengah. Berhampiran dengan kawasan cbd membeli-belah dan berhampiran dengan pasar raya Woolworths dan Coles di Raine Square. Menggunakannya sebagai pangkalan untuk menerokai Perth betul-betul di sebelah.wesley church yang merupakan tanda tempat yang bagus berhampiran dengan hotel. Tempat letak kereta adalah sukar walaupun dan mahal. Bilik itu sangat bersih dan indah tetapi anda perlu meminta perkara seperti berus gigi dan pencukur yang dihantar ke pintu. Kakitangan yang sopan sentiasa baik dan membantu serta tidak sabar untuk menggembirakan. Saya diberi daftar keluar lewat yang banyak. Wanita pembersih juga sangat baik. Satu isu ialah bilik saya jauh dari lobi lif. Seperkara lagi dispenser air terletak di sebelah tong sampah terbuka dan kadangkala saya dapat melihat lalat berlegar berhampiran tong sambil mengisi watet saya dengan tergesa-gesa di sebelahnya. Secara keseluruhan saya menikmati penginapan saya di sana.

Strongly recommend this venue. Greeted by helpful staff who go out of their way to make you comfortable. Nothing is too difficult for them. Very clean rooms with crisp sheets. Perfectly cooked and presented breakfast with a wide range of options.

Major supermarket/Coles is at least 15mins walk away. Shopping in CBD is about 20mins walk. It’s nice there’s a small cafe just beside, and a few more down the road. Must check out Mia & Little Gordon. The hotel is extremely clean and noise was minimal. Only noise was from the gym upstairs, when people drop weights. The hotel had almost everything. Beds were very comfortable. Would stay again! Staffs were extremely friendly.

The location is great, opposite kings park and at quite neighbourhood. There are great coffee and food within 1km !