Peterborough (Hampton)

Stayed here for one night as we had an appt near Peterborough the next day. Everything, from the warm welcome from the young man at the reception desk, the lovely room which was large, very clean and quiet with a very comfortable bed, to the lady who was on duty at reception in the morning was great. Will have no hesitation at all in staying again 👍

I stayed for 4 nights for business last weekend. Firstly, when I arrived at the room, it was really cold - clearly nobody had thought to turn the heating on ready for guest arrival which wasn't great. On the subject the heating system isn't great anyway. There was no free wifi available at all - I tried several times to connect but it failed every time. There was also never any staff available or around at reception so nobody to complain to or solve the problem. To be fair the room was fine other than that - bed was comfortable and room was reasonably clean although the duvet cover was a bit tatty. Overall quite a disappointing experience which has cost me money as I needed to use my phone as a data hotspot to get work done every evening.

Honestly the best Customer Service I have had this year in a Premier Inn thank you to Stefan and Martyna - from the minute we arrived excellent welcome and coordination of our requests. The checking in process was smooth and kids gifted on arrival. Stefan arranged so my room could be next to my brothers arrving the next day! Awesome stuff

My son and I were welcomed with a smile by Jade. She was so friendly, helpful and booked us in for breakfast, which I'd forgotten to do on my original booking. We felt so welcome. The room was massive and rigged our laptop up to the HDMI socket for the TV, which I have never seen in any other hotels. What a great idea. The Brewers Fayre is attached to the hotel and you can walk straight into it from the hotel. We go to this hotel every year at Christmas. Its become a bit of a tradition for my son and I. Brilliant hotel. Thank you!

Bed comfortable, good location with plenty of places to eat within walking distance. WIFI though is extremely poor so was using own data during my stay. No USB plug in room and no shaver socket. Room was very warm and a bit stuffy, road noise a problem with the windows open. Staff very friendly and helpful, great breakfast and value for money. Plenty of on site parking free to staying guests.

Extremely welcoming and helpful staff. Spotless room. Extremely comfortable mattress and choice of pillows. Nice room facilities. Kettle tea and coffee. The location was perfect and spacious parking. Will be using premiere inn in future. Very pleased 😀