Hotel Kolam air panas di Phan Thiet

The stay at the hotel was charming. Upon arrival we exchanged our room for a beach villa for a modest fee. The breakfasts were adapted to local customs, but given that we were probably the only Europeans in the hotel, this is completely understandable. But we always had enough to eat. The other dishes were also very tasty. We took a taxi to the beach not far from the hotel, a beautiful clean beach where we were alone. We wanted to take a trip to Da Lat, which the very nice receptionist willingly arranged for us, the full-day trip with an English-speaking driver at a great price was amazing. We can only recommend this hotel. Markéta & Honza

Wonderful resort in a tropical, well-maintained garden. Additionally paid massage is good value for money. Breakfast - wide choice of tasty dishes. Later in the afternoon - restaurant a la carte. Staff - really friendly and helpful. Pleasant, relaxing stay after 10-day-travelling around Vietnam. Pools - really refreshing water, nice pool bar. Beach - fine, wide but the sea rather rough in February, rather for surfing, kite surfing not swimming. I recommend the stay here. Unfortunately, the area outside the resort premises - poor, dirty and neglected.

I spent only 1 night in this resort but my experience is absolutely wonderful, don't even want to go outside. The resort is located in a small road, so you have to walk around 200 meters from the main road to get there, but it will help you to escape from the dusk and the noise of the main road. The building is a little bit old but cleaned and well-maintained. My room is spacious and have a beautiful view of the pool and the beach. This is the place you can enjoy a peaceful vacation with hypes of tree, a big pool and a beautiful private beach which will make you want to stay in the resort whole day. Highly credit to the staffs as well because your guys are very helpful and make me feel very comfortable whenever I need any assistances. I will definitely come back again with my family.

What let me to this hotel was its pool. Never trusting the images, I asked. It was said 22 meters, but in fact 18.4 meters, more than adequate for exercising. I swam 72 laps every morning. The room was overlooking the infinity pool and both were facing the sea. We were a family of 3, 77, 56 and 10 years of age. Room had 2 beds. Perfect. And the bathroom was very interesting in itself with a skylight ceiling. And the best selection of soaps and creams in any hotels I have visited, and that is many. Breakfast a la carte, very good, very good helpings and very tasty. More than adequate. The cleaning-, kitchen- and pool staff did an excellent job. The receptionist could communicate better and lacked sufficient English skills. We stayed for 4 nights and was very happy wit the stay. But the Internet was very unstable with upload speeds from 0.000 bits to 9MBits. But I managed. See pictures for more Internet details.

Do not stay at this hotel. Have stayed in many hotels across SE Asia so am used to things like musty smells and occasional cockroaches etc. First impressions of the hotel was not good. No front desk staff on site (at about 4pm). A security guard called the staff member who showed up 15 minutes later by motorcycle. Whilst waiting we looked around. Seating in waiting area full of mold. Pool was full of algae and broken tiles. None of the facilities (playground, benches, gardens) were present. The beachfront area was crumbling and had exposed wiring. This was a common theme around the grounds. The beach itself was disgusting. Covered in garbage. There were aggressive stray dogs wandering the property. We were booked to stay in a beachfront room. Upon entering the room we saw cockroaches scattering everywhere (about 20) and the room smelt extremely bad of mold. You could see where they had painted over the mold to hide it. The bedsheets were dirty and covered in fine debris like they had sanded the walls without drop sheets. We returned to the front desk via a dangerous walk along the pathway filled with holes and no lighting. The front desk were not helpful. Showed us another room which was the same. We said we wanted our money back to which they refused. They had zero facilities open. No restaurant, no spa, no gym which we pointed out. They said too bad. A manager would not come to speak to us until 10am the next morning but we refused to stay the night. Moved to another hotel but returned in the am to speak to the manager who didn’t appear from their office til 11am. Then had discussions that just went round and round for two hours. The manager would say one thing and then deny it. Left in the end as it was getting nowhere and called AMEX who sorted a charge back. The hotel does not have cheap prices and they should be ashamed of themselves for their business practices and the standard of the hotel.

The resort is all extensive that you do not even need to leave the resort. The location itself is great if you want to have a quiter retreat, away from the bustling of Mui Ne. It takes about 15 - 20 minutes drive to central Mui Ne. Though, everything is here and you can spend days without going out. Every morning, I am awaken by the birds chirping and sounds of the crickets instead of the hustling and bustling of the city or traffic so this is good. I find that the staff were extremely helpful, breakfast was great and the guest relation officers who are always ever-willing to provide some insights. Their tours are somewhat comparable to outside prices (especially for a personalised one as compared to shared tours). There is a lift directly opposite to my room, and I could hear people drunkenly walking to the lift or talking while waiting for it. The resort has predominently European tourists who at times could be rowdy and difficult as they kept cutting me when I wanted to check-in disallowing the receptionist to focus on me. Nevertheless, the treatment provided by the staff are the same. I only have one major issue where I had booked a massage and the masseuse waited in the room for me to undress instead of allowing me time to prepare myself which is the norm. There were also no drinks (as per normal customs) provided after the massage for a resort that is of such high luxury.

Après un circuit d'une semaine , une petite pause dans ce bel hôtel de 4 jours, nous avons était déçu dès notre arrivé, un accueil froid, aucune explication,. nous étions un groupe de 12 personnes normalement en libre pour le séjour,On nous a contraint de rester ensemble pour les repas du soir , ce qui n'était pas notre souhait Le diner à 19h avec apéro presque obligatoire , pas possible de se séparer même pour l'apéro , comme un confinement ?? comme le groupe ne respectait pas l'horaire cela trainait jusque 20h et à 21h cela fermait !! Sinon c'est dommage parce que c'est un beau complexe, avec des jardins magnifiquement entretenus , les chambres bien agencées, propres rien à redire , Le restaurant sur la plage , mais comme nous étions en groupe , des plats pour 4, cela ne m'a pas plu du tout et je pense nourriture moins raffinée , je n'ai pas retrouvé les saveurs du vietnam comme dans le circuit , le personnel du restaurant trop rigide et pas très aimable !! beaucoup de difficultés à nous faire comprendre, c'est vraiment dommage !! l'hôtel était presque vide , il était isolé, loin de tout, la plage était belle mais interdit de se baigner trop de rochers, nous allions sur la plage d'à cotè Je ne conseille pas cet hôtel à cause du personnel du restaurant

Это зелёный оазис в Муйне. Очень много персонала, особенно садовников и у каждого своя роль! Гости отеля в адеквате. Никакого ”Тагила” здесь нет. На субботу и воскресенье как и в целом по Вьетнаму загруженность выше, чем в будни, может быть плотненько, но шезлонги на море всегда свободны. Заняты были на 30-40 % возле моря в июне 2024. Сюда едут за релаксом и комфортом! Только море с волнами для кайт сёрферов. Но мы с ребёнком были в основном в бассейне, так как ей бассейн в радость. Жили в номере в корпусе нова на 4м этаже. (Заранее просила отель об этом, все предоставили как надо). Отлично тихо и слышно шум моря. Все насекомые внизу! Были 5 ночей. Очень рады и вернёмся еще когда нибудь! В отеле брали только завтраки, на обед всегда ели фрукты, а на ужин вдоль по улице много ресторанов. Предупреждаю: в Муйне повсюду летают какие-то мошки, с первого дня купите местные спреи и используйте. Я думаю это характерно для этого района, потому что в Нячанге например их не было вообще.

My experience at the Herbal Hotel & Spa was amazing. I booked 5 nights and ended up staying a 6th because of the amazing hospitality from the owners. The hotel is situated in a great position in Mui Ne, almost directly opposite one of the few laneways to the beach, which has great swell and is a lovely way to spend your day. They also helped organise a day trip for me to see the White & Red Sand Dunes as well as Fairy Stream and it was great value for money. The rooms are spacious and clean too. I loved my time in Mui Ne and Herbal Hotel & Spa was a massive part of that.