Hotel berhampiran Ko Mai Phai di Pulau Phi Phi

We are a couple in our 40s from Scotland. This hotel deserves more than 3 stars. The staff are so helpful and we got an upgrade to a superior hut as it was my 40th birthday. This is a very peaceful secluded area of phi phi island and good to enjoy the slower life. The food was delicious. There are only a few bars and restaurants in walking distance and these all stop serving at 10pm. The air conditioning is also not the best in the room as with them being huts it’s like a sauna when you first walk in. Please pack plenty of mosquito repellent as I had so many bites when I stayed here. We came over in the ferry and left our luggage back in our Phuket hotel, I would highly recommend bringing a small bag only here as it’s all boat transport. Apart from the small negatives I would not hesitate in returning to this tranquil hotel. Take a boat trip round the rest of the island. Bring Bahts too as there is no atm in this part. Simply stunning location

We had an amazing visit! Would definitely return! You must realize that you are staying basically in the jungle. You don't need fancy clothes. You don't even need shoes. Getting there takes time and you need to plan ahead with flights and boat transfers. We were there during ”off” season, so this information could change during high season. (Check other reviews.) There was not any entertainment, which was perfect for us! We came to rest and relax and enjoy the beach. We read books, swam, walked, ate, exercised, slept. Best vacation ever. 1) When I go to a beach resort, the most important thing is THE BEACH. This beach is gorgeous, the sand is golden, the water is clear and beautiful. The swim area is very generous and cleared of large rocks. No trash or debris. You can also go outside the swim area and snorkel near the rocks that are in front of the neighboring resort. Lots of lounge chairs with a bean-bag type cushion and large umbrellas. If chairs are taken, they also have mats that lay on the ground but with a back cushion. They were very comfortable. 2) The other thing that makes or breaks a hotel stay is the comfort of the bed, and the room in general. The bed was perfect -- not too hard, not too soft. The rooms are individual teak wood buildings and have thatched roofs. The room has air conditioning. The beds have mosquito nets, but I didn't feel like we needed them during our stay. There is a beautiful breezeway porch with chairs and cushions, then an enclosed bathroom with toilet, sink & shower. There is a separate outdoor shower behind a wooden wall. Also an outdoor sink attached to a dressing table with chair and mirror plus outlet. If you have long hair that you usually dry, I would make plans NOT to do so. It is too hot and the hair dryer is not really for styling. (ours only had high setting and it made my hair look crazy) 3) Food/Dining - The resort had a large dining area where an amazing breakfast buffet spread was served daily. We were able to get lattes with several different types of milk (regular, almond, soy). There were western choices and traditional Thai choices. Fresh eggs to order. The other restaurant is on the beach. You can get lunch/snacks and dinner there (special occasions or rain would move to the breakfast area). For dinner there were delicious Thai choices. They also had western/American food, but we ate Thai at all meals except a hamburger & fries once for lunch. 4) Drinks/Alcohol - We're not big drinkers, but I felt they had an adequate range of alcohol to make a variety of drinks/cocktails. I don't usually like sugary drinks, but the ones they serve in the fresh coconut and the fresh pineapple were delicious. They also had a fair selection of wines. We don't drink beer, but they did offer it. 5) Spa/Gym - We had Thai massages that were wonderful. There's a workout room with some free weights and several machines (elliptical, treadmill, rower). Very nice. 6) - Pool - beautiful pool that

You can’t find a more spectacular location to stay. Our bungalow was number 505 and was on the beach front literally a stones throw to the water edge. The sand is white and water clear just as you see in the photos. Things to bear in mind. Cleanliness was not as good as expected. Under and around our bungalow there were things left behind by previous guests a lot of rubbish, slippers, towels which had been forgotten. The bathroom and shower was outdated and felt old and we didn’t dare use the outside shower as that whole area looked dirty and stained from the wildlife. I had to ask the cleaner one day for a cloth to clean the table outside on the balcony as it was stained from beverages used by guests before us. The breakfast area really was quite gross. I didn’t feel like i was eating in a clean atmosphere. Really basic things like the table cloth on the breakfast bar were stained and tatty. The bar being quite open to the outside had stains from the fauna which seemed to flow in and out at their leisure. Staff were attentive however you never saw anyone cleaning when they weren’t doing anything. Its a pity as it would make the atmosphere much more pleasant. We did encounter some problems with the verandah door not opening and it was resolved immediately. The hotel took full charge of collecting us from our previous hotel in phuket taking us to the ferry port and the boat trip to the island for 1500 baht per person also the trip from the resort by boat to the next hotel in Krabi also for 1700 baht per person. This service is a real benefit because otherwise you have to take several boats and taxis and avoid all the hassle! Also another thing which was fabulous and my highlight of my entire trip to Thailand was the private long boat tour to ko phi phi leh. Not for the visit to Maya beach (however it was included) but for the swimming in the lagoon and snorkeling experience. That was worth every baht! You pay for the boat up to 4 ppl and its 2080 baht for 4 hours. Highly recommended!

Rooms basic but serviceable. Mattresses and pillows not great. Staff pleasant. Boat transfers operate through the hotel and it can be a bit chaotic! Don’t bring big heavy suitcases as they are awkward to get on and off the boats. No ATM or access to cash at this end of the island- bring cash or use ATM located in Ton Sai. Relaxed atmosphere at this end of the island. Limited but ok choice of restaurants. PADI dive centre next to hotel. Run by two friendly, helpful Spaniards. However the big downer is that my son and I have been munched on by voracious bed bugs. Staff seemed unconcerned and did not propose to do anything except change the sheets!!!

This hotel is located in a more secluded area of the Phi Phi islands, offering beautiful views to the warm ocean and an exclusive, peaceful atmosphere. The rooms were clean and modern, with all the expected amenities of a 5* luxury resort. We were very disappointed though with the lack of activities available throughout the day and night. There was no music, no games, no fun times arranged by the hotel. Don’t expect any kind of entertainment, apart from the classic paid tours - snorkeling, seeing other islands around, fishing. This makes the whole experience a little boring after a while. Finally, the customer experience was far from being the best. Two days before our arrival, we contacted both Trip.com and Saii to communicate that we would arrive in Phuket later than we expected due to flight delays and, unfortunately, would not be able to get to the harbor in time for the last ferry to Saii. After 3pm there is no possibility to go there, unless you book a private boat that costs more than the resort stay itself. After many attempts of trying to find a solution, the hotel management was not flexible at all. The “options” they gave us were simply ridiculous and unreasonable (first, they suggested that we booked the private boat, then they suggested that we changed out flight time, and finally they suggested that we spent the night in Phuket and took the first ferry the day after without any kind of compensation or flexibility on their end), compared to a simple change of dates to one day ahead (same amount of days, no refund asked). They insisted that the hotel was fully booked and that this was not possible, even after we clearly showed them there was availability on many websites. We ended up loosing that one night without any kind of compensation. Very disappointing, especially when you’re talking about a luxury resort, which, by nature, is quite expensive.

My partner and myself spent a few nights on the island at one of the small cottages. Perfect for couples and those having a short stay on the island. They are located about a 10 minute walk from the main area of bars and restaurants, however, at night walking back, its always a peaceful, enjoyable trip from the views. The cottages provide the exact facilities required and were sweet and cosy. Central enough to all the action and has the most gorgeous views!

I really enjoyed my stay there. The location is just perfect and the view from the porch incredible. I don’t understand why so many are complaining and leaving bad remarks. Yes, it’s loud at night and very quiet at daytime, but that’s Phi Phi Island. If you need quietness, don’t choose Phi Phi or don’t expect to live close to the city center and having such amazing facilities and views at the hotel for such an affordable price. The boss is especially helpful, gregarious and friendly. I really relax enjoyed my stay and will come back!

Very nice location, very peaceful, lovely view and nice and caring personnel. It is quiet and well made. The boat can be booked to other places and tours can be booked as well from the reception which is very convenient. We really liked the fact that a kayak and things for snorkelling were also included in the room price so we could use it for free as many times as we wanted. It is important to keep in mind that as you are in a very natural environment, comfort might not be the same as in a hotel room, and many unexpected guest can be included 🪳🦟 Service could be increased if the stuff would come at the beach to make sure customers took their trash away. In overall, everything was well done and this planche is perfect for relaxin and disconnecting.

Péssimo hotel. A localização parece boa por ser muito próximo do centro onde ficam as lojas e restaurantes, mas a verdade é ser um péssimo local. Ao passar por uma recepção muito bonita e limpa te indicam que você deve sair e passar por um beco para entrar no hotel. Ele é extremamente mal conservado com muitas falhas em acabamos e limpeza. Ele mais parece um hostel do que um hotel. No bangalô que deveria ser uma acomodação mais reservada, você escuta o barulho de todos os outros bangalôs. E por todos os locais que você olha há poeira e alguma coisa quebrada. Tem um ar condicionado d dentro do quarto, mas é como se nem tivesse pq ele não funciona. Colocamos 16⁰ C e parecia que era apenas um ventilador. Ficamos 2 horas no hotel e preferimos fazer o check-out por todas essas falhas. Ao final, pedimos para realizar o check-out e pedir o extorno das demais diárias que não chegamos a utilizar. Não conseguimos o extorno, pois apesar de mostrarmos o quanto era diferente do anunciado para a realidade a recepcionista nos informou que não realizam qualquer tipo de extorno. Esse tipo de hotel é só para enganar turista que não conhece a região e paga um valor considerável em um hotel que não vale nem 1% do valor real dele. Nos sentimos enganados e roubados.

The room was nice, we were a family of five with kids. Spacious room, great view, adequate bathroom. The place itself felt a bit run down and the steps would put a lot of people off staying here. Everything went well, we were no bother to the hotel, didn’t ask for our room cleaned, didn’t complain, were quiet and respectful etc etc. so when we came to check out we were so shocked to find that we were being fined for going over by 20 mins. We know that rules are rules but we also know that there is discretion and common sense. We just cannot understand why a run down hotel like this, that needs all the help it can get is actively letting relatively happy guests go on a bad note!!! A 200baht fine on check out leads to only one thing - a negative review.