Hotel berhampiran Encanto Park Clubhouse - Main Office, Phoenix

I wanted to love this place. I was so excited after I booked it, but unfortunately it was not a great stay. I also want to say that all of the employees were very nice and tried to be helpful. I think a lot of the problems lie in the concept. Is it a hotel or is it a bar/venue? We came prepared with a stock of ear plugs and a white noise machine. It didn’t do much good. I expected to be kept up a little later than usual, but I didn’t expect to be woken up early the next morning by loud, thumpy music pumping through the speakers in the courtyard bar/venue music. If you’re loud at night, it would be nice to have it be a little quieter in the morning. In addition, they didn’t seem to soundproof during the renovation. The people above us sounded like a herd of elephants between 3-5 am every night we were there. I’m not sure what they were doing up there, but it was certainly loud. Request a top floor if you decide to brave a stay. Now for something good: The location is spectacular. We were there to see a show at the Van Buren and it was a quick walk to the venue. There were also a ton of great restaurants and bars in walking distance and downtown is very close. ANNND… back to a few more gripes: It was kind of gross. It wasn’t filthy gross, but it didn’t look as if it had been recently remodeled. There was dust everywhere, bits of plastic and paper trash on the floor, and the shower head was in dire need of de-calcification. Why do I have to unscrew the lightbulbs to turn the lights out? Seriously? No switch… If I pay between $250-270 a night for a hotel, I should not have to pay $4 for a cup of coffee in the morning. It’s fine if the restaurant (the only source of coffee in the hotel) doesn’t want to give the hotel guests free coffee, but the hotel should provide coffee for their guests. I mean: you’ve kept me up late, woken me up early, AND you’re charging me $4 to get a cup of coffee (that I have to get dressed to fetch)?!?!?!?!? There should be a law against this sort of thing. While I’m on the subject: Paying the aforementioned price for a hotel should also guarantee that I don’t have to wipe my butt with 80 grit sandpaper. Some decent toilet paper would go a long way. Fellow Travelers: If you think you might want a nightcap, be prepared and put something in the fridge in your room. The bar doesn’t keep to its posted hours and the bartenders I had couldn’t always make a decent cocktail. If you’re a beer and a shot type, you’ll probably be fine. If the bar is closed you can always treat yourself to a $15 can of barely drinkable wine from the restaurant… or a $4 cup of coffee. But hey, did I mention the location?

Loved hotel but my bfvcheated with a paid girl from the street I caught them there was hortibkecwhybso many hooked there otherwise beautiful

Clean well equipped room nice staff, but park your car around the corner for 25 $ per 24 h. Hotel want double + tip at valet

Berseronok di sana, berhampiran dengan pelbagai tempat makan dan stadium. Kakitangan sangat ramah dan persekitarannya baik, iaitu, dalam tempoh wabak, sarapan tidak disediakan dari hari Isnin hingga Jumaat, tetapi makan malam boleh diubah, dan sarapan hanya tersedia pada hujung minggu.

Das war für mich das beste Hotel auf meinem 3-wöchigen Trip von Phoenix - Denver - Phoenix. Es hat zwar nur 3 ☆, war aber gegühlt wie das 4 ☆ Hotel in Denver oder gar besser, zumindest, wenn man allein reist. Voll ausgestattete Küche mit großem Kühlschrank, riesiger Mikrowelle und sogar Geschirrspüler. Das fand ich schon mal super. Auch die Aufteilung super, konnte schon an dem Beistellrolltisch essen und TV schauen. Ne kleine Couch mit Hocker und ein bequemes Bett. Dazu war die Klimaanlage auch nicht laut, was leider in einem oder anderen Hotel/Lodge deutlich hörbar war. Das Bad war auch schön sauber, großer Pflegespender, nicht diese kleinen Tuben, die man gefühlt jeden Tag nachfüllen/erneuern muß. Frühstück ist hier inklusive, welches eher rudimentär ausfällt, aber genügt. Wozu braucht man auch tausend Sachen? Ich trinke normalerweise nie Kaffee, aber der hier schmeckte mir gut. Man kann drinnen oder draußen frühstücken. Ne nette Grillecke gibt es auch, der Pool ist klein aber fein. Bei 40+ ° C (Juni) auch empfehlenswert, Wasser auch warm. Parkplätze sind kostenlos und nur ein paar Meter und man ist auf dem Freeway (202) und kommt schnell in die Stadt oder woanders hin, auch wenn man zum Hotel zurückkehrt. Flughafen ebenfalls nicht weit, sowie die Mietwagen Aus-/Rückgabe. Absolut empfehlenswertes Hotel, komme gerne wieder.

Hotel stay was good has a issue but was solved in a timely care manner. Would stay here again for the price room was clean breakfast was good nice clean eating area. Hotel staff was very nice and mindful of my issue and was fixed quickly

The ice machine were all broken. They ended up overchargeing my card. Management was rood and not very helpful. Do not recommend staying there. One of their staff members harassed my girlfriend and made her feel really uncomfortable!

“Continental breakfast” was meh

Great hotel. Loved the view and the short walking distance to Diamond arena, will definitely recommend it to anyone attending concerts there.