Hotel berhampiran Metrocenter Mall, Phoenix

Very good location.., it’s close to the Footprint Center (NBA - Suns game).., around ten minutes walking. Spacious room.. (two queen beds), with good amenities. Elevators ok..! Good breakfast..! There’s a bar in the lobby.., cozy place to eat and drink. I’d stay again…!!

Kennedy and the manager were great. This is always my first choice when I travel to Phoenix because of the customer service, atmosphere, and location. From the moment you walk in, you get a luxurious feel. Love it. Kennedy, keep up the good work

위치가 좋아요. 직원들이 친절해요. 침대도 좋은데 화장실이나 방이 조금 구식이에요. 냉장고가 없어서 조금 불편하네요.

Stayed for work for a few days, so did not pay out of my own pocket so I cannot talk to value for money. Got a very large room with fridge and microwave, as well as a single cup coffee maker. The room was clean and had a big desk as well as a couch and coffee table. The bed was comfy. The A/C worked well. The bathroom was clean and had nice towels, as well as shampoo etc. Even with a great number of student athletes first thing in the morning, there was plenty of breakfast for everybody, including hot and cold and many options. Coffee available all day. The free WiFi was great and allowed streaming. Linen and cleaning service daily. Can't think of any improvements. Good location off the interstate on north side of Phoenix in walking distance to a variety of restaurant and shops, including a large WalMart with groceries. Staff was friendly and helpful. Did not use pool, but noticed a number of other guests did.

設施略顯老舊，房間衛生打掃一般，餐飲比較方便，大堂有兩家可以選擇，還有一家禮品店

This place was perfect for me! Based on the great price I got, and some of the reviews, I was a little skeptical coming in but I’m so glad I came! The room was very clean and comfortable. Really liked having a refrigerator and microwave in a little kitchen area in my room. Breakfast was good with lots of choices and the staff kept it filled all morning. All of the staff was very friendly and helpful. The location is great. I was able to walk to some fun restaurants. Walked to a large movie theater one day. Chase Field and the footprint, center or within walking distance. As a single woman, I felt very comfortable walking by myself during the day. I did not walk by myself at night, but there are very few places that I would do that. I had a car and appreciated the free parking. I didn’t take it vantage of it, but the hotel does operate a shuttle to and from the airport and within the downtown area. The hotel has a heated pool with lots of seating, and I enjoyed it every day. If you are looking for a luxurious, five star hotel experience, don’t stay here, but if you want a clean, comfortable room in a great location, this is your place!

Berseronok di sana, berhampiran dengan pelbagai tempat makan dan stadium. Kakitangan sangat ramah dan persekitarannya baik, iaitu, dalam tempoh wabak, sarapan tidak disediakan dari hari Isnin hingga Jumaat, tetapi makan malam boleh diubah, dan sarapan hanya tersedia pada hujung minggu.

First of all even though it right next door to the Footprint… there is zero parking so you have no option other than to pay for Valet ( $40 per night) so, with that said I will tell you that the price of the room is more than fair for how nice the rooms are. Very spacious. Very clean . The employee at the check in desk ( Von) was very polite and helpful . The Lobby area is also spacious and the Valet guys were SUPER NICE and friendly. Love that they have numerous hooks for hanging towels and clothes in the bathroom and a NIGHT LIGHT ( thank you ! ) Lots of hooks plus a closet in the room AND lots of counter space . Seriously .. a great room and the PRICE IS RIGHT 😊 One disclaimer…remember this is also close to the Airport ( ✈️ ) and you WILL hear them while trying to sleep. I have a noise app on my phone on put it on “white noise “ and between that and the fan of the air conditioner it drowned them out and we slept soundly. 😴

Very nice accommodations with free breakfast and EV charging! Definitely will stay here again. Very spacious room with a very nice TV. Great gym and pool to relax at the end of the day. The staff is very friendly and the premises are very clean.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.