Hotel berhampiran Union Station, Phoenix

I wanted to love this place. I was so excited after I booked it, but unfortunately it was not a great stay. I also want to say that all of the employees were very nice and tried to be helpful. I think a lot of the problems lie in the concept. Is it a hotel or is it a bar/venue? We came prepared with a stock of ear plugs and a white noise machine. It didn’t do much good. I expected to be kept up a little later than usual, but I didn’t expect to be woken up early the next morning by loud, thumpy music pumping through the speakers in the courtyard bar/venue music. If you’re loud at night, it would be nice to have it be a little quieter in the morning. In addition, they didn’t seem to soundproof during the renovation. The people above us sounded like a herd of elephants between 3-5 am every night we were there. I’m not sure what they were doing up there, but it was certainly loud. Request a top floor if you decide to brave a stay. Now for something good: The location is spectacular. We were there to see a show at the Van Buren and it was a quick walk to the venue. There were also a ton of great restaurants and bars in walking distance and downtown is very close. ANNND… back to a few more gripes: It was kind of gross. It wasn’t filthy gross, but it didn’t look as if it had been recently remodeled. There was dust everywhere, bits of plastic and paper trash on the floor, and the shower head was in dire need of de-calcification. Why do I have to unscrew the lightbulbs to turn the lights out? Seriously? No switch… If I pay between $250-270 a night for a hotel, I should not have to pay $4 for a cup of coffee in the morning. It’s fine if the restaurant (the only source of coffee in the hotel) doesn’t want to give the hotel guests free coffee, but the hotel should provide coffee for their guests. I mean: you’ve kept me up late, woken me up early, AND you’re charging me $4 to get a cup of coffee (that I have to get dressed to fetch)?!?!?!?!? There should be a law against this sort of thing. While I’m on the subject: Paying the aforementioned price for a hotel should also guarantee that I don’t have to wipe my butt with 80 grit sandpaper. Some decent toilet paper would go a long way. Fellow Travelers: If you think you might want a nightcap, be prepared and put something in the fridge in your room. The bar doesn’t keep to its posted hours and the bartenders I had couldn’t always make a decent cocktail. If you’re a beer and a shot type, you’ll probably be fine. If the bar is closed you can always treat yourself to a $15 can of barely drinkable wine from the restaurant… or a $4 cup of coffee. But hey, did I mention the location?

I highly enjoyed the room itself. Every time I stay I cannot stop raving about the structure of the rooms let alone the BATHROOMS? the walk in shower with a mirror and seat is seriously the most beautiful and relaxing “shower” I have ever seen in Arizona and i’ve been to lots of hotels here. Although they do not have a 24 hour service room service, the front desk of always kind and eager to help me with whatever I need. They answer my questions throughly and I am a guest who frequently needs early check in and they always try to accommodate me as best as they can. The pool is a bit small but definitely relaxing and the food in and around the hotel is simply magnificent. Would definitely recommend staying here if you have the opportunity to!

Excellent brand new Hotel, artistic and with a perfect location! The breakfast restaurant and bar really interesting and plenty of choices. My room was at 6th floor and was amazing too!

Saya suka cinta suka hotel ini! mereka mempunyai semua yang anda perlukan. mereka bahkan mempunyai bantal linen tambahan dan katilnya sangat lembut. Saya tidak dapat mendapatkan cukup hotel ini. Saya sangat mengesyorkan adalah hotel lima bintang. Terdapat sarapan pagi dan kolam renang untuk seisi keluarga. malah ada bilik dobi dan kedai berdekatan jika anda terlupa.

This was my wife and my 10th+ visit there. We went back partly to sit by the pool and partly to see the renovations that have recently been made. I think that the chief differentiator of the Biltmore vs other luxury hotels is its beautiful and unique architecture. The new owners don't seem to have realized that. There are 4 big changes at the hotel. 1) The new adults- only pool. While it took out part of the beautiful Biltmore lawn, it's a good addition. More non-reserved seating would really help - the free seating fills quickly. 2) The new outdoor bar. It takes up the rest of the former lawn. It looks like a spaceship landed on the Biltmore lawn. It has zero design cues from the rest of the hotel and looks like it could go behind any old Marriott or Hilton. 3) The new waterslide at the Paradise Pool. The old slide was in a very Biltmore-esqe tower. The new one, which can be seen from many places at the resort, is a generic steel tower that clashes with everything else at the Biltmore except the new spaceship bar. 4) Dining prices have gone thru the roof. It's not worth the risk to pay these prices, and while good, pool lunch food is really pricey. While the rooms, lobby and grounds remain beautiful, it is concerning to see the direction current management is taking. They are currently on a path to slowly turn this place into a mishmash of stuff that totally loses the defining feature of the hotel - amazing, unique and beautiful architecture.

We really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.

The camelback inn maintains a lot of its historical characters, we stayed here because there has been much raved reviews about the property. We were here for Easter weekend, so it was rather chaotic. The lobby for check in isn't grand by any mean. The property is very spread out, and you self park to be close to your casita. The casita we received has an obstructed view of the camelback mountain. And the back patio to seat out. The casita is good size, but the bathroom is disproportionally small compared to the rest of casita. And the floor was very dusty. House keeping takes away towel during cleaner but doesn't bring in clean ones, which I find it mind boggling. And the floor remain dusty after cleaning. The pool area is packed, and I meant packed with family & kids. It's impossible to find an available lounge chair. And they ran out of pool towels. The pool attendants were friendly, but there's not enough of them vs number of guests. The location of the property is convenient, short drive to downtown scottsdale. We ate out both nights as its impossible to get reservation for the Rita's on site. We had spa treatment the second day and spent our pool time there. The spa pool is quiet and serene. I think the spa is much much better run than the hotel. We had easter brunch at Lincoln's as Rita has no availability. There are only two spots with EV charging. So you kinda have to drive to the charging spot, walk back to your room. And walk back to the spot to move your car closer to your room after charging. Overall it was an ok, somewhat disappointed stay. The house keeping, the onsite restaurants availability and the crowded Jack Rabbit pool left a lot to be desire.