Ulasan Melia Vinpearl Phu Quoc

Excellent stay! The resort generously upgraded our room to a three-bedroom Villa for free although we did not ask for it. When we entered our villa, we were stunned by the spaciousness immediately, There were four washrooms, three bedrooms, a large private swimming pool, a decent kitchen, large dining area and living room, there were also two balconies on the first floor to view the sunset and feel the sea breeze during our 4-day stay. The facilities were also amazing, the water was crystal clear in the beach, exceptional Vietnamese coffee supplied for breakfast, room service was quick and up to standard. The staff was friendly and helpful and their English was surprisingly fine. In terms of negatives, the TV was relatively not big enough compared to the room size, there was no coffee machine, only some instant coffee sticks were provided in the villa, definitely not ideal for coffee lovers. Besides, the Italian restaurant in the resort didn't accept us to pay in cash, unfortunately our credit cards were left in the villa as we thought cash would be accepted. This was a bit annoying since cash of Vietnamese Dung is a legal tender, meaning you must accept it as means of payment by law (unless it is a stock transaction or big business acquisition or merger). After some difficult back-and-forth communications, the staff finally accepted that we could pay in cash, glad that they didn't break the law. Overall great value for money, during our trip we have stayed in three different resorts and this one was obviously the best ones in almost every aspect. Highly recommended If you would like to have an affordable luxurious experience without breaking the bank.

Near private beach so clean quite. Awesome Sunset. we are 3 night. so clean private pool. Staff daliy 2-3 times clean pool so friendly

We arrived very late on the day. The children are very happy when enter the room until there is one room the air-con is broken and on top of that one of the bed have sand inside. The worst is day after the room service the other bed have sand and they only make bed don’t change the bedding for the room service. The some of the new towels smell of smoke, so becareful when using them. I think just my room I come across like 3. But I don’t know about other. Room service will take 1 hr which is quite standard. The water from the villa maybe is from a tank above the building, I constantly can smell and taste mud from the water, and hot water will run out it everyone use the shower at the same time. There is an accident that they sent us to wrong breakfast area, which is fine but they don’t immediately sent us back to the right one, and let us wait for another buggy. Hair conditioner is run out just after 3 nights (one 1 used it, which mean they didn’t check up and refill) Generally the hotel quality is around 3 stars. However their room services respond very fast. They fix the aircon overnight (even is quite noisy but I think they should make sure the room is okay before the guest arrival) They come in very quickly if you request towels/water. Just the quality is not 5 stars. If you don’t ask them they will not provide you. As for bedding I think they come with sand that why even the replacement still have sand.

Perfect villa

It was amazing

property is fabulous. service was truly good with other facilities.

Really enjoyed there. We are planning to visit again here. As well, we recommend to others definitely

Pool in villa was very dirty

Impeccable service, amazing sunset on the beach; pool villa is spectacular.

Very nice resort

Nice hotel

入住人多，等了1個小時才辦好入住手續👎🏻 酒店外觀, 房間非常漂亮。酒店有點大，出入，去游泳池，健身房，餐廳都要等buggy。 每天有多班shuttle 去附近樂園👍🏼。

아이와 함께한 여행! 룸 먼지청소가 미흡하여 별뺐으나 가성비 측면에서 괜찮은 숙소였음 조식이 맛있다하여 기대하였지만 먹을게 별로 없었음..

住的別墅，房間還行。空間寬敞，乾淨衞生，自帶游泳池較小，游泳還是去公共泳池比較舒服，而且更加乾淨。自帶廚房但是不帶鍋碗瓢盆，如果需要都要加錢。出行全靠擺渡車接送，我們退房延了大概1小時加收了我們200多萬越南盾