New World Phu Quoc Resort

Ulasan New World Phu Quoc Resort

New World Phu Quoc Resort

Kem Beach, An Thoi, Phu Quoc Island, An Giang Province, VietnamLihat Butiran Hotel
New World Phu Quoc Resort
New World Phu Quoc ResortNew World Phu Quoc ResortNew World Phu Quoc Resort
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.6/10
Very Good
377 ulasan
Ulasan yang disahkan
Location8.6
Amenities8.9
Service8.4
Cleanliness8.5
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All reviews(377)
Positive reviews(343)
Reviews with photos/video(209)
Clean pool(142)
Great swimming pool(142)
Close to beach(94)
Delicious breakfast(74)
Loved the beach(65)
Perfect for families(45)
Offers pick-up/drop-offs(30)
Has facilities for children(23)
Negative reviews(34)
Guest User
Garden Pool Villa - 2 Bedrooms
Daftar masuk pada Sep 2025
Family
1 ulasan
2.0/10
Disiarkan pada 10 Okt 2025
It seems that the theft incident we experienced here is not the first of its kind, and it appears that previous cases have not been properly addressed.
Guest User
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Ogo 2025
Family
6 ulasan
9.5/10
Amazing
Disiarkan pada 2 Okt 2025
Our family had an unforgettable stay at New World Phu Quoc Resort! The villa was spacious, beautifully designed, and perfect for relaxing together. The private pool was a huge hit with the kids, and the beach was just a short walk away with soft sand and clear water. The staff were incredibly friendly and attentive, always ready to help with a smile. We loved the breakfast buffet—so many delicious options for both adults and children. The resort’s peaceful atmosphere and stunning surroundings made it the ideal place for a family getaway. We’ll definitely be back!
6/8
Jawapan daripada Pihak Penginapan: Dear Mr./ Mrs. Hiu Kin,Thank you so much for your heartfelt review. We are truly delighted to hear that your family had such an unforgettable stay at New World Phu Quoc Resort.It’s wonderful to know that the spacious villa, private pool, and nearby beach provided the perfect setting for your family to relax and enjoy quality time together. We're especially pleased that our team’s warm hospitality and the variety at the breakfast buffet made a lasting impression on both the adults and children.Creating a peaceful, family-friendly environment is at the heart of what we do, and your kind words mean a great deal to all of us.We look forward to welcoming you back for another memorable family getaway in the near future!Warm regards,The New World Phu Quoc Resort Management.
EricPoon
Garden Pool Villa - 1 Bedroom
Daftar masuk pada Ogo 2025
Couple
6 ulasan
7.0/10
Disiarkan pada 14 Sep 2025
The room is big and the living room is comforable and clean. BREAKFAST is tasty.
Jawapan daripada Pihak Penginapan: Dear EricPoon, Thank you for the positive review of our Resort! We are glad that you enjoyed your overall stay and hope to see you again very soon.Sincerely,New World Phu Quoc Resort Management
Jer777
Garden Pool Villa - 2 Bedrooms
Daftar masuk pada Jul 2025
Family
27 ulasan
5.0/10
Disiarkan pada 16 Ogo 2025
Hair in towel and cockroach in bedroom. The same dead ants on countertop in kitchenette when we checked in wasn’t cleaned until 4 or 5 days later… not the cleanest hotel. Children’s playground and waterpark were very good and the main reason we chose New World. Property is too large and inconvenient though and buggy is very hard to get especially when raining. There were times when we had to wait over 20 minutes in the rain while holding small children… watch over your umbrellas as well as they are scarce and always gets taken by other guests.
Jawapan daripada Pihak Penginapan: Dear Jer777,Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconveniences you experienced during your stay. Finding hair on the towel and encountering a cockroach in the bedroom are unacceptable oversights, and we truly regret that our housekeeping service did not meet the high standards we aim to deliver. Your comments have been shared with our housekeeping team to reinforce training and ensure stricter quality checks.We are pleased to know that your family enjoyed the Kids Zone, and we appreciate your recognition of this facility. At the same time, we take note of your comments regarding buggy availability during rainy weather. We will review our service deployment to provide more efficient transportation support for our guests, regardless of weather conditions.Your feedback is invaluable in helping us improve. We truly hope to have another opportunity to welcome you back and provide you with a much better experience.Warm regards,New World Phu Quoc Resort Management
Bubble304
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Jul 2025
Family
8 ulasan
9.0/10
Great
Disiarkan pada 10 Ogo 2025
Nice hotel. Nice staff. Sufficient buggy service. Breakfast is good. But not good in airport transfer service
Jawapan daripada Pihak Penginapan: Dear Bubble304,Thank you so much for taking the time to complete our guest survey and for your outstanding rating. We are truly delighted to know that you had an exceptional stay with us at New World Phu Quoc Resort.Your kind words and high scores mean a great deal to our team. It is always our goal to deliver memorable experiences, and we’re thrilled to hear we succeeded during your visit.We hope to welcome you back again soon for another relaxing and enjoyable stay. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even more special.Warm regards,New World Phu Quoc Resort Management
C5
Garden Pool Villa - 2 Bedrooms
Daftar masuk pada Jul 2025
Family
17 ulasan
10/10
Outstanding
Disiarkan pada 22 Ogo 2025
So good so far can’t wait to see it again soon and hopefully we will get some more pics
Jawapan daripada Pihak Penginapan: Dear C5,Thank you so much for taking the time to complete our guest survey and for your outstanding rating. We are truly delighted to know that you had an exceptional stay with us at New World Phu Quoc Resort.Your kind words and high scores mean a great deal to our team. It is always our goal to deliver memorable experiences, and we’re thrilled to hear we succeeded during your visit.We hope to welcome you back again soon for another relaxing and enjoyable stay. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even more special.Warm regards,New World Phu Quoc Resort Management
Guest User
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Jun 2025
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 1 Ogo 2025
We had a very good stay at New World Phu Quoc Resort. The staffs are very helpful, I would like to thank especially Guest regulation supervisor Ms Tram, for helping us during our check out. The breakfast at the Bay Kitchen has good quality. We enjoyed the swimming pool as well. Definitely recommend.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your kind feedback about your recent stay at New World Phu Quoc Resort. We are delighted to hear that you had an overall great experience and especially appreciated the assistance from our Guest Relations team, particularly Ms. Tram. Your compliments will be shared with her and the entire team as great motivation.We are also pleased to know you enjoyed our breakfast offerings and the infinity pool. It was a pleasure to have you with us, and we look forward to welcoming you back for another relaxing getaway in the near future.Thank youNew World Phu Quoc Resort Management
Guest User
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Jun 2025
Family
3 ulasan
7.0/10
Disiarkan pada 11 Ogo 2025
We booked a garden view villa but the 3 rooms and living room are all isolated. So going to another room have to wear slippers and cross few meters’ area without shelter. As the days during our stay were raining and there were no floor mat prepared for each room at the entrance, the rooms’ floor were messy and wet when we went in/out. I hope there is description about the separate rooms setting of the villa at the page of booking! The pool and the mini water park were nice and saved some score for this hotel.
Jawapan daripada Pihak Penginapan: Dear Abbie,Thank you for sharing your recent experience with us. We truly value your feedback as it helps us improve our services and facilities.We are glad to hear you and your family enjoyed the pool and our kids’ water park. However, I am sorry to learn that the villa configuration caused inconvenience, especially during rainy days without a floor mat at the entrance, which led to the bedroom floor becoming messy. Your comments have been shared with our team, and we will review ways to improve the layout and ensure mats are available to provide more comfort in such weather.We hope to have the pleasure of welcoming you back for a more seamless and enjoyable stay in the future.Warm regards,New World Phu Quoc Resort Management
Guest User
Garden Pool Villa - 2 Bedrooms
Daftar masuk pada Jul 2025
Family
15 ulasan
10/10
Outstanding
Disiarkan pada 19 Ogo 2025
There are a lot of facilities in the resort. The buggy is fast. It is very kid friendly
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to complete our guest survey and for your outstanding rating. We are truly delighted to know that you had an exceptional stay with us at New World Phu Quoc Resort.Your kind words and high scores mean a great deal to our team. It is always our goal to deliver memorable experiences, and we’re thrilled to hear we succeeded during your visit.We hope to welcome you back again soon for another relaxing and enjoyable stay. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even more special.Warm regards,New World Phu Quoc Resort Management
Covic Nemanja
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Jun 2025
Family
4 ulasan
10/10
Outstanding
Disiarkan pada 25 Jul 2025
This is the second time we are in this resort, for every recommendation! amazing breakfast, beach and swimming pools near the apartment.. Great for families
Jawapan daripada Pihak Penginapan: Dear Covic Nemanja,Thank you so much for taking the time to complete our guest survey and for your outstanding rating. We are truly delighted to know that you had an exceptional stay with us at New World Phu Quoc Resort.Your kind words and high scores mean a great deal to our team. It is always our goal to deliver memorable experiences, and we’re thrilled to hear we succeeded during your visit.We hope to welcome you back again soon for another relaxing and enjoyable stay. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even more special.Warm regards,New World Phu Quoc Resort Management
Benjaminschang
Garden Pool Villa - 1 Bedroom
Daftar masuk pada Jun 2025
Family
19 ulasan
9.0/10
Great
Disiarkan pada 18 Jul 2025
It’s a great resort for families and make sure you try their swimming machine and have a visit to the waterpark inside the resort if you have young kids.
6/9
Jawapan daripada Pihak Penginapan: Dear Benjaminschang,Thank you so much for taking the time to complete our guest survey and for your outstanding rating. We are truly delighted to know that you had an exceptional stay with us at New World Phu Quoc Resort.Your kind words and high scores mean a great deal to our team. It is always our goal to deliver memorable experiences, and we’re thrilled to hear we succeeded during your visit.We hope to welcome you back again soon for another relaxing and enjoyable stay. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even more special.Warm regards,New World Phu Quoc Resort Management
s997351
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Jul 2025
Family
2 ulasan
9.0/10
Great
Disiarkan pada 6 Ogo 2025
A very nice place . If the service can improve more , it will be perfect.
Jawapan daripada Pihak Penginapan: Dear s997351,Thank you very much for your kind words and for sharing your experience with us. We’re delighted to hear that you found our resort very nice. Your comment regarding the service is truly appreciated — we take your feedback seriously and are committed to continuous improvement. We hope to welcome you back soon and provide you with an even more exceptional stay.Warm regards,New World Phu Quoc Resort Management
Guest User
Garden Pool Villa - 2 Bedrooms
Daftar masuk pada Mei 2025
Family
7 ulasan
9.0/10
Great
Disiarkan pada 26 Jun 2025
A big thank you to the front desk staff for allowing us an early check-in, which made our stay much more comfortable. Our daughter couldn’t celebrate her birthday on the actual day due to exams in Hong Kong, but the hotel kindly surprised her with chocolates a few days later—we truly appreciated this sweet gesture! We especially loved the complimentary beach tools and kayaks available for guests. Special thanks to supervisor Trunh and Dung for their exceptional service—they were very attentive and provided clear, detailed explanations whenever we had questions. Highly recommend this hotel for a relaxing and enjoyable stay!
Jawapan daripada Pihak Penginapan: Dear KA PO,Thank you very much for your kind feedback and for choosing to stay with us at New World Phu Quoc Resort.We’re delighted to hear that our Front Desk team could assist with an early check-in to help start your stay more comfortably. It’s also wonderful to know that the surprise birthday amenity added a sweet touch to your celebration — we always aim to create special memories for our guests.We’re thrilled you enjoyed our recreational offerings like kayaking, and we’re especially proud to hear your compliments for Trunh and Dung. We’ll be sure to pass along your appreciation for their exceptional service — they’ll be happy to know they made such a positive impression.Thank you once again for your recommendation. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,New World Phu Quoc Resort Management
Aifa Majura
Garden Pool Villa - 1 Bedroom
Daftar masuk pada Jun 2025
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 7 Jul 2025
Beautiful property, service are so good and fast. Staff, eddy are so nice and helpful!
Jawapan daripada Pihak Penginapan: Dear Aifa Majura,Thank you so much for taking the time to complete our guest survey and for your outstanding rating. We are truly delighted to know that you had an exceptional stay with us at New World Phu Quoc Resort.Your kind words and high scores mean a great deal to our team. It is always our goal to deliver memorable experiences, and we’re thrilled to hear we succeeded during your visit.We hope to welcome you back again soon for another relaxing and enjoyable stay. Please don’t hesitate to let us know if there’s anything we can do to make your next visit even more special.Warm regards,New World Phu Quoc Resort Management
Anonymous User
Garden Pool Villa - 3 Bedrooms
Daftar masuk pada Mei 2025
Traveling with friends
13 ulasan
10/10
Outstanding
Disiarkan pada 14 Jun 2025
Nice room and facilities around the hotel, water park is fun. Free hire of paddle board is good too. Close to Sunset Town
Jawapan daripada Pihak Penginapan: Dear Guest,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our room, facilities, water park, beach activities and our location. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit.With Best Regards,New World Phu Quoc Resort Management