Zanzibar Serena Hotel
1 malam
Bilik dan Tetamu
1 bilik, 2 Dewasa, 0 Kanak-kanak
Semua Penginapan di Stone Town
Zanzibar Serena Hotel
Kemudahan mesra Muslim
Shangani St, Stone Town, Barat Zanzibar, Tanzania
Lihat Peta
Dengan penginapan di Zanzibar Serena Hotel, anda akan berada betul-betul di tengah Bandar Zanzibar, berdekatan dengan Pantai Nakupenda dan dalam lingkungan 5 minit berjalan kaki dari Pantai Shangani. Hotel pantai ini berada 0.4 km dari Kota Lama dan 0.5 km dari Taman Forodhani.Lihat Lagi
Kami Memadankan Harga
Sorotan
Khidmat hantar ke lapangan terbang
Sarapan Lazat
Tempat letak kenderaan percuma
Perlu diperbaikiKemudahan
Restoran
Bilik bebas alkohol (atas permintaan)
Kolam Renang Luar Bangunan
Menyelam
Selam snorkel
Menunggang kuda
Spa
Bilik urut
Semua Kemudahan
Keterangan Penginapan
Dengan penginapan di Zanzibar Serena Hotel, anda akan berada betul-betul di tengah Bandar Zanzibar, berdekatan dengan Pantai Nakupenda dan dalam lingkungan 5 minit berjalan kaki dari Pantai Shangani. Hotel pantai ini berada 0.4 km dari Kota Lama dan 0.5 km dari Taman Forodhani.
Lihat Lagi
4.3/5
Sangat BaikKebersihan4.4
Kemudahan4.4
Persekitaran4.4
Perkhidmatan4.2
Kesemua 72 Ulasan
Persekitaran
Lapangan Terbang: Lapangan Terbang Antarabangsa Abeid Amani Karume
(8.1km)
Mercu Tanda: Freddie Mercury Museum
(220m)
Mercu Tanda: St Joseph's Cathedral
(300m)
Mercu Tanda: Old Portuguese Arch
(350m)
Mercu Tanda: Old Fort
(400m)
Lihat di Peta
Bilik
Ulasan Tetamu
Perkhidmatan & Kemudahan
Polisi
4
Prime Sea View Room
1 katil king atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
TV
Wi-Fi Dalam Bilik
Peti simpanan di dalam bilik
Semak Ketersediaan
6
Suite Eksekutif
1 katil king
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Bar mini
Langsir
Saluran satelit
Katil: selimut atau kuilt
Semak Ketersediaan
5
Bilik Standard
1 katil king atau 2 Katil bujang
Mempunyai tingkap
Wi-Fi Percuma
Dilarang merokok
Penyaman udara
Bar mini
Tandas peribadi
Perapi rambut
Semak Ketersediaan
Ulasan Tetamu
4.3/5
Sangat Baik
72 ulasan
Ulasan Yang Disahkan- Kebersihan4.4
- Kemudahan4.4
- Persekitaran4.4
- Perkhidmatan4.2
Purata untuk tempat penginapan serupa di Stone Town
Yon-iii
12 Disember 2024
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
Terjemah
Buersaweisili
7 Oktober 2023
很有歷史感的酒店，住的房間在三樓，推開窗能看見海
Terjemah
Pengguna Tetamu
30 Jun 2022
酒店比較舊，房間佈局差，衞生間小。地段非常好，海邊景色優美。
Terjemah
Pengguna Tetamu
4 Disember 2024
I had the pleasure of staying at Serena Hotel in Zanzibar this past November, and it was a truly delightful experience that I wholeheartedly recommend to anyone visiting this beautiful island. Serena Hotel is ideally situated in Stone Town and offers breathtaking views of the Indian Ocean. The hotel's architecture beautifully blends traditional Swahili design with colonial charm, My room had a stunning ocean view, making my mornings and evenings unique. It was impeccably clean and spacious. The hotel welcomed me with a lovely basket of fresh tropical fruits, a warm and refreshing gesture that added a special touch to the experience. The serene pool area, beach access, and other well-maintained facilities further enhanced my stay. What stood out the most during my stay was the incredible service. The staff was friendly and professional and went out of their way to ensure I felt at home. They were always ready to assist with a smile and ensure my comfort. Serena Hotel in Zanzibar exceeded my expectations in every way. Its unique charm, excellent service, and prime location make it ideal for anyone looking to explore the rich history and natural beauty of Zanzibar while enjoying luxurious comfort. I look forward to returning.
Terjemah
Karen W
28 Oktober 2024
As a 35 year veteran of the hotel industry, I was impressed by the hospitality and thoughtfulness of the team at the Serena Hotel, Zanzibar. From the moment we arrived, we were made to feel welcome. The bellman and front desk team outdid themselves. For example, Suleiman, the bellman, walked with me to a pharmacy when my husband was ill. He wanted to make sure I found my way and was able to purchase the correct meds. One night, the executive chef Sunil Dutt, prepared a special dinner at The Terrace restaurant where we ate under the stars with waves lapping at the Shore. The food was outstanding, maybe some of the best lamb chops we have ever had. The sunsets over the ocean were spectacular. Highly recommend staying here on your next visit to Stone Town.
Terjemah
10travel
28 Oktober 2024
We stayed here for 2 nights in October 2024. Beautiful hotel and excellent location. We stayed on the 3rd floor and had an ocean view room, we have never stayed in a room so close to the ocean, absolutely gorgeous! Excellent breakfast! Staff were friendly and courteous. I would stay here again in a heartbeat!
Terjemah
Pengguna Tetamu
28 September 2024
I had changed my plans to experience Stone Town at the end of my trip. I had chosen to stay at Verde Hotel but, whilst there, had a few regrets that I had not chosen a hotel right in Stone Town. As it happened, my flight ended up being cancelled and I had to spend an unexpected additional night in Stone Town so decided to book the Serena which I was quite excited about. It looked a lot more traditional than the Verde and more ‘quintessential Zanzibar’. First of all, they charge $40 for an airport transfer. Total rip off. Be aware of this. The Verde charged $25 and it’s much further away. Secondly, the rooms are very disappointing for the price you pay. Quite cramped and dark. I asked if I could change rooms as mine was the first on the corridor with no view at all. They couldn’t. Some of the staff on reception were more friendly than others but, overall, the reception service was poor. That said, Amina and ‘Big Joe’ were both lovely and very helpful. The pool area was nice and I enjoyed my swim after 8 hours stuck at Zanzibar airport going nowhere. It’s right by the sea so you get some great views of the ocean and the sunset. I dined in the restaurant - food (buffet) was good but the restaurant is quite hot. The worst aspect of this hotel was the noise at night. I woke up around 2am to someone shouting in the corridor outside my room. This went on for ages and I couldn’t get back to sleep. All in all, I wouldn’t recommend this hotel.
Terjemah
Anita O
15 September 2024
The hotel is simply delightful. The outdoor patio bar at sunset with the music was superb. Lovely staff. The breakfast was very good and the ambiance watching the fishing boats come in cannot be matched. The rooms were very comfortable and loved the balconies. Great stay.
Terjemah
KenyaJoe
12 September 2024
I have a very early morning flight so I decided to pass by Serena for some dinner before I head to the airport to wait for the time. The welcome I received from the security, receptionist and the barmen was outstanding. It was a manifestation of true hospitality. The food was great. I had a beef steak and it was to my satisfaction. They went further to give me a glass of milk free of charge to help me with the heartburn which I was experiencing as at that time. Although I was there only for dinner, I would recommend the resort for people yearning for excellent service. I will be back to spend a night or two if I happen to be in Zanzibar. Thank you the evening treat.
Terjemah
Perkhidmatan & Kemudahan
Kemudahan perniagaan paling popular
Restoran
Bilik bebas alkohol (atas permintaan)
Kolam Renang Luar Bangunan
Menyelam
Luar kawasan
Selam snorkel
Luar kawasan
Menunggang kuda
Luar kawasan
Spa
Bilik urut
Letak Kenderaan Persendirian
Percuma
Keutamaan pengambilan di lapangan terbang
Caj tambahan
Sewa kereta
Bar
Hantar ke lapangan terbang
Caj tambahan
Bilik mesyuarat
Caj tambahan
Pusat perniagaan
Perkhidmatan penjagaan kanak-kanak
Caj tambahan
Perkhidmatan tiket lawatan & tempat menarik
Pertukaran mata wang
Kaunter penerimaan tetamu 24 jam
Wi-Fi di kawasan awam
Percuma
Storan bagasi
Restoran
Kolam Renang Luar Bangunan
Spa
Bar
Bilik mesyuarat
Restoran
Restoran
Tiada maklumat tambahan tersedia
Kemudahan Lain
Internet
Wi-Fi di kawasan awam
Percuma
Kolam Renang Luar Bangunan
Kolam renang infiniti
Waktu pembukaan
Tempat Letak Kenderaan
Tempat letak kenderaan persendirian disediakan di tapak. Tempahan tidak diperlukan.
Letak Kenderaan Persendirian
Percuma
Pengangkutan
Keutamaan pengambilan di lapangan terbang
Caj tambahan
Sewa kereta
Perkhidmatan bas ulang-alik
Caj tambahan
Hantar ke lapangan terbang
Caj tambahan
Perkhidmatan Perniagaan
Bilik mesyuarat
Caj tambahan
Pusat perniagaan
Khidmat faks/fotokopi
Caj tambahan
Perkhidmatan Meja Depan
Pertukaran mata wang
Perkhidmatan tiket lawatan & tempat menarik
Peti keselamatan di kaunter penerimaan tetamu
Storan bagasi
Panggilan kejut
Perkhidmatan daftar masuk VIP
Kaunter penerimaan tetamu 24 jam
Loker
Bahasa yang Dituturkan
Inggeris
Makanan & Minuman
Bar
Servis bilik
Bar snek
Bilik bebas alkohol (atas permintaan)
Makanan halal disediakan
Kawasan Awam
Barbeku
Caj tambahan
Larangan merokok di kawasan awam
Kawasan merokok
Kawasan berkelah
Taman
Dilarang merokok di semua bilik
Kesihatan & Kesejahteraan
Bilik urut
Spa
Menyelam
Luar kawasan
Selam snorkel
Luar kawasan
Menunggang kuda
Luar kawasan
Kecantikan dan mekap
Penjagaan badan
Meluncur angin
Luar kawasan
Aktiviti
Memancing
Luar kawasan
Bilik permainan
Payung pantai
Perkhidmatan Pembersihan
Perkhidmatan dobi
Caj tambahan
Pencuci kering
Caj tambahan
Perkhidmatan menyeterika
Pengering pakaian
Pengewap pakaian
Kemudahan Kanak-kanak
Perkhidmatan penjagaan kanak-kanak
Caj tambahan
Hidangan kanak-kanak
Ketersampaian
Tanjakan kolam renang tersedia
Keselamatan
Klinik perubatan
CCTV di kawasan awam
Kit pertolongan cemas
Alat pemadam api
Pengesan asap
Penggera keselamatan
Pengawal keselamatan
Polisi Tempat Penginapan
Waktu Daftar Masuk & Daftar Keluar
Waktu daftar masuk: Selepas 14:00
Waktu daftar keluar: Sebelum 11:00
Waktu operasi meja penyambut tetamu: 24/7
Untuk daftar masuk, hubungi tempat penginapan 2 hari lebih awal
Polisi Kanak-kanak
Kanak-kanak boleh menginap di sesetengah bilik hotel ini.
Bayaran tambahan mungkin dikenakan untuk kanak-kanak yang menggunakan katil sedia ada. Tambah bilangan kanak-kanak bagi mendapatkan harga yang lebih tepat.
Katil Bayi dan Katil Tambahan
Polisi katil tambahan dan katil bayi mungkin berbeza-beza mengikut jenis bilik. Sila rujuk butiran jenis bilik untuk maklumat lanjut.
Sarapan Pagi
JenisInggeris/Ireland Penuh
| Umur | Bayaran |
|---|---|
Dewasa | Hubungi hotel |
Bayaran sarapan tambahan tidak termasuk dalam jumlah bayaran dan perlu dibayar di tempat penginapan.
Haiwan peliharaan
Haiwan peliharaan tidak dibenarkan
Haiwan Perkhidmatan
Haiwan perkhidmatan tidak dibenarkan
Pembayaran di Hotel
- Wang tunai
Keterangan Penginapan
- Dibuka: 1997
- Bilangan Bilik: 13
Dengan penginapan di Zanzibar Serena Hotel, anda akan berada betul-betul di tengah Bandar Zanzibar, berdekatan dengan Pantai Nakupenda dan dalam lingkungan 5 minit berjalan kaki dari Pantai Shangani. Hotel pantai ini berada 0.4 km dari Kota Lama dan 0.5 km dari Taman Forodhani.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda boleh menggunakan kemudahan rekreasi seperti kolam renang terbuka dan basikal sewa. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).
Menjamu selera di Baharia Restaurant, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Bandar Zanzibar? hotel ini mempunyai ruang berukuran 621 kaki persegi (58 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 51 bilik tamu yang dilengkapkan perabot secara berasingan serta menampilkan bar mini dan Televisyen LCD. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi dan pancuran berasingan menampilkan kelengkapan dandanan diri berjenama dan pengering rambut.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda boleh menggunakan kemudahan rekreasi seperti kolam renang terbuka dan basikal sewa. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan penjagaan anak/bayi (surcaj).
Menjamu selera di Baharia Restaurant, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Bandar Zanzibar? hotel ini mempunyai ruang berukuran 621 kaki persegi (58 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 51 bilik tamu yang dilengkapkan perabot secara berasingan serta menampilkan bar mini dan Televisyen LCD. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi dan pancuran berasingan menampilkan kelengkapan dandanan diri berjenama dan pengering rambut.