Hotel Best Western di Prague

It was a nice stay there. Good location, pretty much everywhere is in walking distance. Good service. Clean. One thing that was a little bit problem was that the hot water stopped in the second night during the second shower. The hot water came back in the next morning. Forgot to ask why before we left.

We spent 2 nights at this hotel and the services offered were excellent. Everyone was nice and available at any time to help us. When we arrived they gave us a map of the city and a list of restaurants, plus buses timetables when we asked. Breakfast was delicious and the variety of foods offered was great. It is about 10 mins from the river and from one of the yellow subway stops. Definitely recommend.

What a pleasant surprise. A few years ago I stayed up the road from this hotel and had no idea that hidden behind the great big door was Czech design heaven...well if you like pretty bright objects, vintage toys and design classics. The front desk is very welcoming, you then get in the lift, to the assigned floor and into your room. Boom. Psychedelic wallpaper, 60's lamps, huge windows...I had a sitting room as well as the bedroom. I opened the windows wide and let the sights and sounds of Prague flow in. My friend was on the top floor and had two little balconettes! Perfect for a beer overlooking the roofs. Breakfast is just as relaxing...though later than you normally see. My only gripe, and you see this as a recurring issue for me...the pillows were too soft...like big fluffy pillows... But I will be back.

What an unpleasant experience! I stayed at the Hilton before but these two nights were extraordinary unpleasant and not at all according to Hilton 5* standard. it absolutely did not fit to the high price of the rooms. 1.) The Hilton has at the moment a beer garden. If your room is facing this beer garden, forget any chance to sleep. the beer garden is open weekdays till midnight and the party music will make it impossible to sleep! Well done, Hilton management. 2.) In our booked DELUXE room (at higher costs) not a single TV channel worked. And slippers to go to the pool area were also not there. They told us that we have to ask for slippers. Sadly, they forget to tell us this. All in all, a horrible two night experience: party music till midnight, not a single TV channel working and walking barefoot through the hotel on the way to the spa. Sorry, never again! choose another place with better service (and it will be cheaper in top)!

The placement of the hotel is fantastic, and what attracted us to it in the first place. Access to the Metro is not far, and there are plenty of restaurants, shops, ATMs, and even pharmacies nearby. The hotel itself was a little underwhelming. I did expect it to be a little more modern inside the rooms, but sadly, it wasn't the case. Whilst the overall cleanliness was acceptable, there were various stains throughout the room, most notably on the shower wall where the black tiles had white stains down the wall. Not long after our arrival I attempted to take a shower and within a couple of minutes my husband was shouting to turn off the water as I hadn't noticed it was flooding into our room near our beds; right across the carpet. The drain was not draining at all, and upon inspection, we found it was completely clogged with hair. My husband reported this immediately to reception, who said they would send someone soon to look at it. Over an hour later and nobody had arrived, and we wanted to leave to have something to eat. We mentioned it again to the reception on the way out. The receptionist informed us that somebody probably couldn't come to fix it until the next day or even the day after (our last day). My husband said if it wasn't fixed in the morning, we would need another room as being unable to use the shower(the only washing facility) was not ideal for a 3 night stay. Upon returning to the hotel around 7pm, we requested an additional pillow as I had a bad cold and I wasnt able to sleep without extra support. We were informed that we could not have one until the following day as they did not have access to the pillows. This, I found to be very unusual, especially having worked in hotels myself for many years. The next day, late morning, man did arrive to fix it with drain cleaner, and we had no further issues. There was sadly, a very annoying facility in our room, which was a sensor light in front of our door which would go upon any movement to the toilet. It was a very bright light and would disturb everyone in the room if anyone needed the toilet during the night, and funnily enough, it didn't stay on long enough when you needed it to. We could not find a manual switch for it. Due to illness, I did not partake in the breakfast for the first two mornings, but I did have it on our final morning there. It was very average and I found to be quite expensive for what was on offer, even for Prague. Some dishes were unusual, even for my Czech husband. Due to the high prices in hotels in Prague, I feel that generally, the issues were small, and we did overcome them. As I was unwell, I did stay in the room longer than intended, and the bed and bedding were very comfortable. I believe lined curtains would be a welcome addition for weary travellers as the sun really shone bright into our room in the early mornings. As the hotel did not have a restaurant or bar and served a pretty average breakfast, I would most probably look for a different hotel

Great value for money. Very kind receptionists. The room is nice. Breakfast restaurant is a bit too small but food is very tasty and fresh. The gym is really good, would've been better to open it earlier than 10 am.

A nice hotel in a very quiet road with excellent public transport links very close by. This location is perfect for anyone who wants to be just outside the tourist centre of this superb city. The room had a wonderfully comfortable bed and plenty of storage space. A kettle would have been nice but I was aware none is provided and so took my own. The shower head was too narrow and didn't give a large spray area of water but there was plenty of hot water. Breakfast was ok by Prague standards but I felt that the coffee machine was not up to the job, it may just need an adjustment of settings. Coffee was too weak for me and I don't particularly like strong coffee. All staff were extremely friendly and I felt they wanted their guests to have a pleasant stay. Overall a good stay and I would return, purely because of the positive attitude of the hotel staff.

位置優越，在市中心，步行可以到達幾乎所有的經典。周邊超市，餐館，購物中心林立，非常方便。酒店裝修很新，現代風格，很有品味。前台服務人員很友好，英語流利，房間服務也很及時到位。特別推薦！ 設施：專門要求有浴缸的房間，前台幫助及時安排。其他設施參照房間描述，

Wszystko było dobrze. Lokalizacja hotelu jest super, wszędzie blisko. Śniadanie jest również bardzo dobre. Sam hotel jest trochę stary, ale wszystko było na dobrym poziomie. Jeżeli kupisz go w dobrej cenie to polecam.