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NH Prague City
4/562 Ulasan

NH Prague City

Prague|1.72km dari Kostel Svateho Karla Boromejskeho

Tempahan terakhir 7 jam yang lalu

I don't often leave reviews, as I always give the hotels a chance to rectify issues which are usually resolved. I've worked in the same industry for over 15 years, and dislike the reviewers who have not given the hotel a chance to rectify an issue before posting. However on this occasion I was very disappointed. I had explained to reception that my room was not cooling down with the air conditioning, which was advertised for your rooms when I had made this booking. I was told maybe I wasn't doing it correctly. I explained I did it correctly. I was told that maybe I should open the window instead. When I had said that it was very noisy and my room was right by the highway. There was also someone watering the plants with a jet at around 10pm on that very day. I was then told the air-conditioning units do not work until later on in the year. If they do not work, then why was I asked if I understood how to use it. It just felt like the receptionist was contraditing themselves. I just came from a short break in tenerife and also had an issue. The only difference was I had maintenance resolving the issue. Not once was I offered to speak to the duty manager if you have one. I wasn't offered maintenance to have a look. I wasn't offered anything to make my stay better apart from something like ”I'm sorry there's not a lot we can do”. Now to the positive parts. The hotel is located about 10 minutes from the mall and the trams are easy to get around. The hotel is generally quite good for the price you pay. The other bonus about this hotel was the unique cable cart. Unfortunately I've had to cut my holiday short and I had decided to book a hotel where the air-conditioning is actually working as advertised.

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Hostel Little Quarter
4.3/59 Ulasan
Lesser Town
I will first write an objective review. At the end I will give you a good story about my trip and this hostel. The good - The mattresses on the beds are the best I have had in a hostel. Top quality - The property is beautiful and well maintained - The shared rooms are big and well distributed Not so good - Internet connection is unstable - The rooms overlooking the front of the building can be noisy if there are people outside in the street downstairs - The terrace closes at 10pm Neutral - The location. I read previous reviews about the hill and distance from the city. I did not find the hill too bad. Distance from the city is worth it if you like to stay in a pretty area. - I did not try their food. Only coffee and it was good The promised true story I’ve planned a last minute trip to Prague. I made a mistake when making the hostel booking. It meant I lost my reservation. I did not realize about my mistake; I became the most horrible customer you can imagine. The staff kept being polite over email. They went above and beyond to help me – even though I kept being unreasonable. I arrived late, tired and grumpy. I was met by Francesca and the manager. To my surprise, they were welcoming, warm and helpful. Yes, this is a great property to stay. The hostel is clean, comfortable, well located. The reason why I recommend it is because of their exceptional high standards of customer service.
Appia Hotel Residences
4.7/575 Ulasan
Lesser Town
Appia residence is the hidden gem, situated near the Prague Castle. Location is very quiet, surounded by beautifull historical buildings, churches, just few steps from Petřín hill and Charles Bridge. Rooms are very comfortable , clean and spacious, very well equiped and decorated. We were nicely suprised with the bottle of sparkling wine upon arrival. The breakfast was served in the attic room, variety of food was amazing and all the staff was very helpfull and very attentive. Appia has undeground parking which is very useful in the historical part of Prague. Our stay was fantastic, we will definitely come back again!
The King Charles
4.4/561 Ulasan
Lesser Town
Nice historical rooms just below the Fortress. Nice junior suite with fireplace and a nice bathroom. All bathroom supplies were available. Rooms were quiet. Parking is available in a parking garage for 200 CK per day if you park yourself and take a 10min walk through the castle back to the hotel. Would stay there again if I want to be in Prague close to Old Town.
Golden Star
4.5/574 Ulasan
Lesser Town
Amazing hotel in a great location under Prague Castle & only 20min walk into the Old Town/City Centre (really nice to stay out of the hustle & bustle of the centre but be near enough to walk in). Staff were very friendly & helpful (especially on reception), breakfast was plentiful with a great selection of hot/cold food on offer & even a glass of cava!! Really lovely rooms with extremely comfortable beds, had a great 3 night sleep. Coffee pod machine in the room along with complimentary toiletries & bathrobe/slippers. Overall I would recommend this hotel to everyone.
Red Lion Hotel
4.3/512 Ulasan
Lesser Town
Location: Amazing. On top of the hill, near Strahovský klášter beautiful Library and St. Vitus Cathedral with its astonishing vitrals - first monument to visit once you enter the Castle. This side of the city is more quiet overall... Amenities: Great. It's always nice to have some coffee or tea. Bed: Comfy. Decoration: Beautiful as the pictures show. Staff: Super friendly and helpful
MOOo by the Castle
4.8/569 Ulasan
Lesser Town
There is no better place to stay! A slice of heaven… location amazing, quiet, safe and within walking distance to many sights. The decor impeccable, fairy tale, dreamy, love the courtyard with the added bonus of a really quite beautiful bar 🍻 The cleanliness all round, perfection 👌 Professional, friendly, dedicated staff with personalised treatment, great recommendations too, nothing was too much trouble. Amenities wonderful, coffee/tea, top notch appliances, bedding, towels, toiletries etc. The most perfect place for my husband who turned 60 during our stay…7 days of bliss! Thank you all for making our first visit to Prague memorable & Thank you for the welcoming bottle of Prosecco 🍾 HIGHLY recommend! Love Jerry & Sharon XX

Soalan yang Kerap Ditanya

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