Hotel berhampiran Kostel svatého Františka z Assisi, Prague

The hotel staff was kind and helped me with any questions I had. The hotel is clean and tidy but not at a very high standard, for me it was enough. The location of the hotel is excellent - next to a metro station and a station of several tram lines but the truth is that the main square and the city center are a 15 minute walk so I didn't always use public transport, on the other hand the hotel was not in a very central and noisy place. The hotel had the option of a simple breakfast for some extra cost, but I preferred to eat in local cafes. Unfortunately the air conditioner did not work and it was a hot day. I didn't talk about it with the hotel staff because I wasn't in the hotel most of the day and it wasn't the peak of the heat. It is important to note that in order to get to the elevator and from the elevator to the room there are stairs that may be difficult for older people.

Very good location, 5 minutes from Wenceslas Square. Fast (under 1 hour) and cheap transport from the airport: take bus 119 to the subway (A), - and get off at Museum station (7th stop). From there it is 5 minutes to the hotel. Spacious room and bathroom, fast Wi-Fi. Breakfast ok. Heating in the bathroom did not work ! The staff were pleasant and helpful - deserve all the stars that can be given.

Abbiamo scelto questo albergo per la vicinanza dei attrazioni principali, essendo un 4 stelle aspettavamo un trattamento migliore di quello che abbiamo ricevuto, ma andiamo per gradi appena siamo arrivati alla reception ci ha accolto un ragazzo molto scortese. La stanza era spaziosa. La pulizia lascia a desiderare , il cambio asciugamani non esiste, dopo aver reclamato perché non ci hanno cambiato la risposta è stata perché non ci sono. Le cameriere si permettono di entrare nella stanza senza bussare . Non lo consiglio assolutamente.

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.

The staffs are nice and helpful, but there is no telephone in the room and no replies from receptionists when we dial the phone by using our handy. We found a cap of champagne bottle in the room when we just arrived at the room, but the room is clean in general. The introduction of the page mentioned There is a parking space but unfortunately u need to find the space in the city by urself. The parking fee is pretty costly in the downtown, around 20 euros per day, but I think this would be same for all hotels there.

Booked via Booking.com a couple of weeks before we made the trip. It's in a fairly quiet area of Prague. Only a ten minute walk to the old town and a five minute walk to Florenc underground station. There are plenty of places to eat and drink nearby, so it's ideal for a short stay. The staff are the real stars of the Embassy Hotel. They speak very good English, knowledgeable and they are keen to go the extra mile. Checking in was easy and our room was spacious and clean. The bathroom was also a good size. I managed to get the temperature of the room down to a more comfortable setting, using the manual mode on the AC. There was a wide range of food for breakfast, including several granolas, meusli, porridge, fruit, cold meats and cooked food. There is only one lift that serves the six floors, but we never had to wait more than a couple of minutes to use it. The only minor issues were a low battery in the room safe, which was quickly dealt with, one blown bulb in the ceiling lamp and a broken sink plug open/close mechanism. The latter two would have been an irritation on a longer stay and should really have been picked up on a room inspection. That aside, we had a very pleasant stay indeed.

The hotel is located quite far from the center, about 20 minutes by tram, but the tram stop is nearby, so getting to the center is not a problem. The hotel has a parking lot where you can leave your car for 15 euros (currently free). The rooms are new, spacious and quite clean. It's a pity that there are no disposable slippers. There are sets for making tea and coffee, a kitchenette with an oven and stove.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

We stayed for four nights we booked two rooms one for my son and wife The checking was good even helped us out to get a dentist to sought out my crown Kirill was a good help. The rooms were a good size well appointed bathroom shower Good clean serviced every day wifi was a little in and out and weak Breakfast was good 👍 and all and Allgood just improve wifi

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.