Hotel berhampiran Olive shopping plaza, Punta Cana

The resort is located on a beautiful beach. I really liked the Italian restaurant. It was a wonderful vacation. I will definitely return to this resort.

The hotel is big and super nice The beach was not top I understood that the period was not the best one. In term of foods super nice especially the idea of having dinner à la carte. That changes front thé buffet The animation team is cool and you can not get bored Highly recommend for couples or family

Ok. First off I don't know how anyone could give Marcos and Magdelina anything but 5 stars. They are both fluent in Spanish, English and several other languages which made everything very easy. When I wanted to practice on my Spanish Marcos would speak with me in Spanish and when I wanted to speak in English we spoke in English. If you read the other reviews, some people were confused about where they were and reviewed this place in error. I was traveling solo in the Dominican Republic as a single woman and I was slightly worried before arriving, but the second I walked into the garden late at night to check in - all my fears melted away. The family was sitting having a casual conversation with guests and the kids were playing on the ping pong table. They welcomed me like family. The most gracious couple I have ever met. In addition to being met by Marcos and Magdalena I was also met by a friendly dog which made this feel even more like home. As far as my room went, everything was clean, very spacious, had air conditioning in the bedroom, a mini fridge and some snacks and drinks in the minibar. I settled in immediately. I also ate dinner there every night because the food was so amazing! They have four different menus to choose from, including Dominican food, Caribbean and even Polish food. All of which was absolutely delicious. The service was incredible and it was a true experience that I will never forget. I even got to play air hockey with the kiddos! I almost don't want to write this review because I'm afraid I won't be able to get a reservation when I return next year! Now let's address the fact that this is not an all-inclusive resort. This is a small bed and breakfast that is run by a family. They have a recycle mentality and everything they had is reused and repurposed and I love that vibe. If you are one that wants fancy and luxury or no culture, this probably isn't the place for you. If you're a solo traveler that wants to feel like you're part of a family 1000% recommend. I will return to see them many many times. ♥️

It’s a very great resort and people out there is very kind. The restaurant Skybar has a beautiful seaside view. Johanny is very nice and kind to help us check in. Something went wrong with the air conditioner but they help change another room. Very great.

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

Lovely hotel close to the airport so the convenience is like no other and the service is good and top of the line. Couldn’t ask for more for a hotel close by to the airport

Hey all! As you have all expressed your fantastic thoughts, opinions and tips. I thought I would do the same. Your helpful hints and explanations were a great guide for us and I hope to do the same! A little background….we are a family of 4 (kid 10/4) traveling with another family of 4 (10/8). We had a master bedroom suite (club room 2311). We all went to the Finest last year and had a wonderful time as well. We have traveled to the DR frequently. 1. Arrival- we decided to do VIP arrival only because last year we were 30 minutes delayed from Newark and immagration took almost two hours and it was a night mare for us. The other party we flew with did not but the VIP and they were at the resort about 45 minutes after us. So in the end because of my 4 year old it was worth it. We started the vacation in the right mood VIP picks you up by golf cart from the plane to the VIP lounge. Your attend brings you in take your passports and transportation information and you are free to roam the small lounge. Soda, water beer wine and snacks are all there for your taking. She took our bag claim ticket to receive our luggage within 5 minutes we were out and off with beer wine water snacks in hand. They have a lovely bathroom (that we were barely able to use because it was so quick). We used destination meeting point for transfer without an problems… 25 minutes later we pulled up 2. We were greeted immediately, offered our name and was given our baggage tags. Whisked off to club lounge where we started the quick check in process. I asked to be introduced to our butler and Will was there waiting for us. He was the best! We saw him everyday he helped with reservations for 8. On the club level you can have bottle of non brand wine and liquor with mixers brought to your room. He made sure there was a bottle of wine and Dominican rum with mixers case of water, he would have cheese and crackers sent to our room chocolate covered strawberries alll without asking. He set up our room cleaning times and was a pleasure to be around. I will note we gave him $30 on check in $10 in between and $50 on our wait out. He was worth it in our opinion Key here is ask for what you are offer, need and want. Tip appropriate and all things will come to you 😀🤣 2. Our room was amazing spacious and lovely. We were 2311 (building 2) (floor 3) (11). If you are ocean view you want the last two number to be lower. The lower the number the closer to the beach! 3. I thought the food was amazing considering AI and the Finest last year. Remotest noodle and thread a must. The buffet Mercado was great too. Breakfast amazing and had some great dinner nights too We did waves for adults only dinner. Considering DR it was good. But if you are steak person you might be over the moon The coffee shop and ice pops and desserts are fantastic! 4. The resort is beautiful. Maintained impeccably and super clean The beach was fantastic ! Yes ladies and gentlemen there is sea**** this time of ye

Update: Nearly two weeks have passed since we left Zilara, and we’re still reminiscing about what a wonderful trip it turned out to be. Although it took us a bit of time to fully settle in and appreciate all that was offered, we found ourselves completely captivated by the experience—and if given the chance, we would gladly return. What truly changed our perspective was the exceptional attentiveness of the staff. Their commitment to going above and beyond, the relaxing spa, and the chance to fully immerse ourselves in everything Zilara has to offer all contributed to making our stay unforgettable. A special thank you to the management team, particularly Flora and Jenny, who turned our trip around by quickly and thoughtfully addressing our concerns. Their kindness and proactive approach genuinely enhanced our experience, leaving us with wonderful memories. Special shout out to Bryan, our favorite entertainment staff member. We also truly enjoyed the One Eyed Cat's bartenders and the pianist was THE BEST EVER. We’d love to return with our family and hope to visit the Ziva side next time. Updated notes for concerns: Seafood Fest: We had a special seafood dinner that was delicious! Beach Rinse Stations: These remained clogged, but I did see workers using buckets to try and empty the water. Cheap Soap Dispensers: This will take time to purchase new ones. Room Cleanliness: House keeping sprayed some sort of deodorizer that helped the mildew smell some. I strongly suggest cleaning the shower with bleach and investing in aroma therapy in the rooms. Our rug was never vaccumed or swept. Pillows: We were given extra pillows. I ended up sleeping with four of them. Club-level access: This still seemed unnecessary to use, but if we had the club-level with the butler service that may have changed things. Those club-level members seemed really happy with that added level of attention and beach front rooms. I also suggest putting a pool table in the club-level bar so the Zilara side does not have to fight the kids at Moments Bar EVERY night to play pool. Seaweed: We are beach people and spend almost all of our time on the beach. For those who love pools (these are awesome) and spend most of their time there, this will not matter to you. For those who are bothered by seaweed, we have been told to avoid certain months (September- November) as they yield more seaweed than others. It did seem to dissipate as the week went on. There are barriers in the ocean to try and catch most of it. SN - The Cabanas are very nice if you want to spend a day at the pool. I would suggest the cabanas at the main pool however, as you can not see the ocean at all from the club level pool; again, we LOVE the beach. Previous post: We are currently staying at the Hyatt Zilara Cap Cana, and this review is written for travelers who are well-versed in all-inclusive resorts, particularly in the luxury category. Overall, the hotel is a good choice, with several high points

Love vacationing at this resort. The staff is very friendly. This was our second visit and we will be back. Our butler Miguel was responsive and took care of every need we had! Sandino, our waiter at the Bali bed was fabulous! Definitely try the Spanish restaurant!